Grant: Applied Research and Development Grants - Level 1
Seneca College of Applied Arts and Technology
$25,000.00
Development of knowledge base for contextualized recommendation engine for the 'Your Doctor Online' telehealth platform
FY 2020-21
Summary
Founded in 2016 and based in Mississauga ON, HealthATech Solutions Inc. owns and operates a website called yourdoctorsonline.com (or YDO). The platform allows users to access accredited healthcare professionals 24/7 to talk about their health concerns. A typical doctor's session involves parallel text chats, during which the doctor interacts with several users. This model requires the doctor to spend time typing responses while keeping track of each conversation, which has a significant negative impact on productivity. The company identified this as one of the main barriers to YDO's profitability, revenue growth and market adoption.
To overcome this barrier, the company needs a solution that will minimize the time doctors spend typing. More specifically, the company aims to build a Phrase Recommendation (PR) engine to suggest a set of phrases or sentences applicable to the topic and the context of the conversation. The first step in developing such a tool is to build a knowledge-base (or ontology), where the existing YDO data, with over 300,000 conversations on topics ranging from child health to conception and pregnancy, will be clustered and classified (labeled); HealthATech is partnering with Seneca to use AI/Machine Learning techniques with the goal of building a knowledge-base to enable further development of the YDO PR engine.
Program
Applied Research and Development Grants - Level 1
Location
Ontario, Canada
Recipient Type
Academia
Type
Grant
Source
NSERC's Awards Data
As published
Application id
555466-2020
Name nom
Leaver, Chad
Department département
Head Office
Organization id
1803
Institution établissement
Seneca College of Applied Arts and Technology
Province en
Ontario
Province fr
Ontario
Country en
CANADA
Country fr
CANADA
Fiscal year exercice financier
2020
Competition year année de concours
2020
Award amount
25000
Program id
CARD1
Program name en
Applied Research and Development Grants - Level 1
Program name fr
Subventions de recherche et développement appliquée - niveau 1
Group en
Research partnerships programs
Group fr
Programmes de partenariat
Committee code
1561
Committee name en
Applied Research and Development Grants
Committee name fr
Subventions de recherche et développement appliquée
Area of application code
800
Area of application group en
Information and communication services
Area of application group fr
Services d'information et de télécommunications
Area of application en
Information and communication services
Area of application fr
Services d'information et de télécommunications
Research subject code
2800
Research subject group en
Artificial intelligence
Research subject group fr
Intelligence artificielle
Research subject en
Artificial intelligence (computer vision, use2603)
Research subject fr
Intelligence artificielle (vision artificielle, utiliser 2603)
Installment
inst:1 - 1
Partie
1
Nb partie
1
Application title
Development of knowledge base for contextualized recommendation engine for the 'Your Doctor Online' telehealth platform
Keyword
NSERC
Application summary
Founded in 2016 and based in Mississauga ON, HealthATech Solutions Inc. owns and operates a website called yourdoctorsonline.com (or YDO). The platform allows users to access accredited healthcare professionals 24/7 to talk about their health concerns. A typical doctor's session involves parallel text chats, during which the doctor interacts with several users. This model requires the doctor to spend time typing responses while keeping track of each conversation, which has a significant negative impact on productivity. The company identified this as one of the main barriers to YDO's profitability, revenue growth and market adoption.
To overcome this barrier, the company needs a solution that will minimize the time doctors spend typing. More specifically, the company aims to build a Phrase Recommendation (PR) engine to suggest a set of phrases or sentences applicable to the topic and the context of the conversation. The first step in developing such a tool is to build a knowledge-base (or ontology), where the existing YDO data, with over 300,000 conversations on topics ranging from child health to conception and pregnancy, will be clustered and classified (labeled); HealthATech is partnering with Seneca to use AI/Machine Learning techniques with the goal of building a knowledge-base to enable further development of the YDO PR engine.
