Grant: Project Grant

Emergency care settings are a primary location where racism against First Nations (FN) persons is reported within the healthcare system. This project will work with FN organizations and three emergency departments (EDs) to improve care in EDs. We aim to improve patient outcomes and experiences though four activities: 1)Build and strengthen partnerships between FN organizations and EDs; 2)Train ED staff in anti-racism and equity-oriented care; 3)Make structural changes to department policies and processes to support ED providers to offer equity-oriented care and to address barriers to follow up care, 4)Collaboratively document and advocate around health systems issues that impact FN members' emergency care, but that are outside ED control. Building direct relationships between ED leaders and leaders of FN organizations will serve to identify issues faced by FN patients and keep these issues at the forefront of priorities for ED leaders. By creating information resources, communication tools, standard care processes, and establishing connections between EDs and other services, we will support ED providers to offer the high level of care they aspire to, improve patient experiences and improve patient outcomes. We expect improvements in quality of care, patient experience, and patient health outcomes.