Grant: Standard Research Grants
HEC Montréal
$25,696.00
Impact of service providers' emotional displays on consumer emotion and service evaluation
FY 2004-05
Program
Standard Research Grants
Recipient
Location
Quebec, Canada
Recipient Type
Academia
Type
Grant
Source
SSHRC's Expenditures File
As published
Cle
5173
Name nom
Tomiuk, Marc A.
Role
Applicant
Award amount
25696.00
Fiscal year exercice financier
2004
Institution
HEC Montréal
Établissement
HEC Montréal
Province id
QC
Province en
Québec
Province fr
Québec
Competition year
2003
Title
Impact of service providers' emotional displays on consumer emotion and service evaluation
Keywords
service encounter; emotional labor; consumer emotion; emotional contagion; appraisal theories; facial emg; ; service evaluation; experimentation
Program name en
Standard Research Grants
Program name fr
Subventions ordinaires de recherche
Discipline en
Marketing
Discipline fr
Marketing
Main discipline en
Management, Business, Administrative Studies
Main discipline fr
Sciences administratives, gestion des affaires et commerce
Area of research en
Management
Area of research fr
Gestion
