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Contribution: Industrial Research Assistance Program – Youth Employment Program

AGILITY INC.

$30,000.00

Youth - Technical Support Specialist

FY 2024-25 · 2024-05-28

Summary
The position is for a Technical Support Specialist who will collaborate with our product team and provide technical support for existing clients. Excellence in customer service is paramount so we require someone with great interpersonal skills, problem solving skills and the ability to learn quickly. This position will also includes close collaboration with our product and customer success teams to resolve technical issues and champion customer feedback, as well as our Customer Success team.
Program
Industrial Research Assistance Program – Youth Employment Program
Recipient
Location
Toronto|Toronto, Ontario, Canada
Recipient Type
For-profit organization
Business Number
860123454
Type
Contribution
Source
Proactive Disclosure - Grants and Contributions

As published

Agreement End Date
2024-12-17
Agreement Number
1018743
Agreement Start Date
2024-05-28
Agreement Title
Youth - Technical Support Specialist
Agreement Title (French)
PEJ — Spécialiste de l’assistance technique
Agreement Type
Contribution
Agreement Value
$30,000.00
Amendment Number
0
Coverage
IRAP Youth Employment Program projects stimulate wealth creation for Canada through technological innovation. | Les projets du Programme Emploi-jeunesse du PARI stimulent la création de richesse au Canada grâce à l’innovation technologique.
Description
The position is for a Technical Support Specialist who will collaborate with our product team and provide technical support for existing clients. Excellence in customer service is paramount so we require someone with great interpersonal skills, problem solving skills and the ability to learn quickly. This position will also includes close collaboration with our product and customer success teams to resolve technical issues and champion customer feedback, as well as our Customer Success team.
Description (French)
Le poste est celui d’un spécialiste de l’assistance technique qui collaborera avec notre équipe de produits et fournira une assistance technique aux clients existants. L’excellence du service à la clientèle est primordiale, c’est pourquoi nous recherchons une personne dotée d’excellentes aptitudes interpersonnelles, de compétences en résolution de problèmes et d’une capacité d’apprentissage rapide. Ce poste nécessite également une étroite collaboration avec nos équipes de produits et de réussite des clients afin de résoudre les problèmes techniques et de promouvoir les commentaires des clients, ainsi qu’avec notre équipe de réussite des clients.
Expected Results
The purpose of IRAP’s Youth Employment Program is to assist in increasing the supply of highly qualified people, promoting the benefits of advanced studies, demonstrating federal leadership by investing in the skills required to meet the needs of the knowledge economy and facilitating the transition of highly skilled young people to a rapidly changing labour market.
Expected Results (French)
Le Programme Emploi-jeunesse du PARI contribue à accroître le bassin de personnes hautement qualifiées, fait la promotion des études supérieures, démontre le leadership fédéral grâce aux investissements effectués dans l’acquisition des compétences requises pour répondre aux besoins de l’économie du savoir et facilite la transition des jeunes hautement qualifiés vers un marché du travail en évolution rapide.
Federal Riding
Parkdale--High Park
Federal Riding (French)
Parkdale--High Park
Federal Riding Number
35081
NAICS Code
51121
Organization Code
nrc-cnrc
Organization
National Research Council Canada | Conseil national de recherches Canada
Program Name
Industrial Research Assistance Program – Youth Employment Program
Program Name (French)
Programme d’aide à la recherche industrielle – Programme emploi jeunesse
Program Purpose
The purpose of IRAP’s Youth Employment Program is to assist in increasing the supply of highly qualified people, promoting the benefits of advanced studies, demonstrating federal leadership by investing in the skills required to meet the needs of the knowledge economy and facilitating the transition of highly skilled young people to a rapidly changing labour market.
Program Purpose (French)
Le Programme Emploi-jeunesse du PARI contribue à accroître le bassin de personnes hautement qualifiées, fait la promotion des études supérieures, démontre le leadership fédéral grâce aux investissements effectués dans l’acquisition des compétences requises pour répondre aux besoins de l’économie du savoir et facilite la transition des jeunes hautement qualifiés vers un marché du travail en évolution rapide.
Recipient Business Number
860123454
Recipient City
Toronto|Toronto
Recipient Country
CA
Recipient Legal Name
AGILITY INC.
Recipient Operating Name
Agility CMS
Recipient Postal Code
M6P 1Z2
Recipient Province or Territory
ON
Recipient Type
F
Reference Number
172-2024-2025-Q1-1018743
AGILITY INC. - $30,000 Contribution (2024-25) | Canada Spends