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Grant: Collaborative Science, Technology and Innovation Program - Collaborative R&D Initiatives

University of Waterloo

$320,966.00

Privacy-Centric conversational agent for gameful communication to support aging in place

FY 2026-27 · 2026-07-02

Summary
This project develops home-based gameful communication technologies to reduce social isolation among older adults and ease caregiver burnout, supporting aging in place. It employs a research-through-design approach to iteratively design, prototype, and evaluate a voice-enabled communication tool through four research activities: (1) participatory workshops with older adults and their families and engagement with an industry partner to inform prototype design and privacy-preserving voice interaction; (2) lab validation and medium-term field studies to refine usability and assess acceptance; (3) final prototyping, engagement with an industry partner, and a 4–6 week field study to evaluate long-term use and impact, and (4) engaging with our industry partner and community partner for knowledge mobilization. Key outputs include: • A functional prototype of a privacy-preserving and playful communication tool with an AI-based conversational agent • A design portfolio and guidelines for conversational agents in gameful communication tools • A technical report on technical requirements and evaluation results • A technical manuscript from a field evaluation in an operational environment
Program
Collaborative Science, Technology and Innovation Program - Collaborative R&D Initiatives
Location
Waterloo|Waterloo, Ontario, Canada
Recipient Type
Academia
Business Number
119260685
Type
Grant
Source
Proactive Disclosure - Grants and Contributions

As published

Agreement End Date
2028-03-31
Agreement Number
1044276
Agreement Start Date
2026-07-02
Agreement Title
Privacy-Centric conversational agent for gameful communication to support aging in place
Agreement Title (French)
Agent conversationnel respectant la vie privée, conçu pour communiquer de manière agréable afin de faciliter le vieillissement à domicile
Agreement Type
Grant
Agreement Value
$320,966.00
Amendment Number
0
Description
This project develops home-based gameful communication technologies to reduce social isolation among older adults and ease caregiver burnout, supporting aging in place. It employs a research-through-design approach to iteratively design, prototype, and evaluate a voice-enabled communication tool through four research activities: (1) participatory workshops with older adults and their families and engagement with an industry partner to inform prototype design and privacy-preserving voice interaction; (2) lab validation and medium-term field studies to refine usability and assess acceptance; (3) final prototyping, engagement with an industry partner, and a 4–6 week field study to evaluate long-term use and impact, and (4) engaging with our industry partner and community partner for knowledge mobilization. Key outputs include: • A functional prototype of a privacy-preserving and playful communication tool with an AI-based conversational agent • A design portfolio and guidelines for conversational agents in gameful communication tools • A technical report on technical requirements and evaluation results • A technical manuscript from a field evaluation in an operational environment
Description (French)
Ce projet vise à développer des technologies de communication amicales utilisées à domicile afin de réduire l’isolement social des personnes âgées et d’atténuer l’épuisement des personnes aidantes, facilitant ainsi le vieillissement à domicile. Une approche de recherche par la conception est employée pour concevoir, prototyper et évaluer de manière itérative un outil de communication à activation vocale grâce à 4 activités de recherche : (1) des ateliers participatifs avec des personnes âgées et leurs familles, ainsi qu’une collaboration avec un partenaire industriel pour orienter la conception du prototype et garantir une interaction vocale respectueuse de la vie privée; (2) une validation en laboratoire et des études sur place à moyen terme pour affiner l’ergonomie et évaluer le degré d’acceptation; (3) prototypage final, collaboration avec un partenaire industriel et étude sur place de 4 à 6 semaines pour évaluer l’utilisation et les effets à long terme; et (4) collaboration avec notre partenaire industriel et notre partenaire communautaire pour la diffusion des connaissances. Les principaux résultats comprennent : • Un prototype fonctionnel d’un outil de communication agréable et respectueux de la vie privée, doté d’un agent conversationnel fondé sur l’IA • Un portefeuille de conception et des lignes directrices pour les agents conversationnels dans les outils de communication • Un rapport technique sur les exigences techniques et les résultats d’évaluation • Un article technique issu d’une évaluation sur place dans un environnement opérationnel.
Expected Results
In the short term, anticipated outcomes will be strengthened collaborations across industry, academia, and government to support research excellence. In the medium term, anticipated outcomes will be the development of new and potentially disruptive technologies with collaborators. In the long term, find collaborative solutions to public policy challenges and create stronger innovation systems.
Expected Results (French)
À court terme, les résultats prévus seront des collaborations renforcées entre l'industrie, le milieu universitaire et le gouvernement pour soutenir l'excellence en recherche. À moyen terme, les résultats attendus seront le développement de nouvelles technologies potentiellement perturbatrices avec des collaborateurs. À long terme, trouver des solutions collaboratives aux défis des politiques publiques et créer des systèmes d'innovation plus solides.
Federal Riding
Waterloo
Federal Riding (French)
Waterloo
Federal Riding Number
35114
NAICS Code
541710
Organization Code
nrc-cnrc
Organization
National Research Council Canada | Conseil national de recherches Canada
Program Name
Collaborative Science, Technology and Innovation Program - Collaborative R&D Initiatives
Program Name (French)
Programme de collaboration en science, en technologie et en innovation - Initiatives de collaboration en R-D
Program Purpose
Collaborate on multiparty research and development programs to catalyze transformative, high-risk, high-reward research with the potential for game-changing scientific discoveries and technological breakthroughs in priority areas.
Program Purpose (French)
Collaborer à des programmes multipartites de recherche-développement dans le but de profiter de la synergie entre la recherche transformatrice à haut risque et à haut rendement et le potentiel de découvertes scientifiques et de percées technologiques révolutionnaires dans des secteurs d’intervention prioritaires.
Recipient Business Number
119260685
Recipient City
Waterloo|Waterloo
Recipient Country
CA
Recipient Legal Name
University of Waterloo
Recipient Postal Code
N2L 3G1
Recipient Province or Territory
ON
Recipient Type
S
Reference Number
172-2026-2027-Q2-1044276