Contribution: Industrial Research Assistance Program – Contributions to Firms
Routethis Inc.
$700,000.00
RouteThis Automated Voice Assistant (RAVA)
FY 2024-25 · 2024-06-15
Summary
Leverage generative AI technologies to create a co-pilot that can assist customer support representatives in diagnosing and correcting consumer WiFi issues. The use of generative AI technologies alongside existing RouteThis proprietary diagnostic technologies will help to significantly improve consumer outcomes while significantly reducing support center costs.
Department
Program
Industrial Research Assistance Program – Contributions to FirmsIndustrial Research Assistance Program-Contributions to Firms (linked with high confidence)
Recipient
Location
Kitchener|Kitchener, Ontario, Canada
Recipient Type
For-profit organization
Business Number
827103045
Type
Contribution
Source
Proactive Disclosure - Grants and Contributions
Amendments
Each version of the agreement as published, oldest first, with its total as of that version. The amount above is the latest.
| Amendment | Date | Fiscal Year | Total |
|---|---|---|---|
| 0 | 2024-06-15 | 2024-25 | $500,000.00 |
| 1 | 2024-06-15 | 2024-25 | $700,000.00 |
As published
Additional Information
This agreement has been amended 1 time(s). The total amended value is 200,000 dollars.
Additional Information (French)
Cet accord a été modifié 1 fois La valeur totale des modifications est de 200 000 dollars.
Agreement End Date
2026-03-31
Agreement Number
1021645
Agreement Start Date
2024-06-15
Agreement Title
RouteThis Automated Voice Assistant (RAVA)
Agreement Title (French)
Assistant vocal automatisé RouteThis (RAVA)
Agreement Type
Contribution
Agreement Value
$700,000.00
Amendment Date
2025-08-17
Amendment Number
1
Coverage
IRAP Contributions to Firms projects stimulate wealth creation for Canada through technological innovation. | Les projets des Contributions aux entreprises stimulent la création de richesse au Canada grâce à l’innovation technologique.
Description
Leverage generative AI technologies to create a co-pilot that can assist customer support representatives in diagnosing and correcting consumer WiFi issues. The use of generative AI technologies alongside existing RouteThis proprietary diagnostic technologies will help to significantly improve consumer outcomes while significantly reducing support center costs.
Description (French)
Exploiter les technologies d’IA générative pour créer un copilote capable d’aider les représentants de l’assistance à la clientèle à diagnostiquer et à corriger les problèmes de WiFi des consommateurs. L’utilisation des technologies d’IA générative avec les technologies de diagnostic propriétaires de RouteThis permettra d’améliorer de manière significative les résultats pour les consommateurs tout en réduisant de manière significative les coûts des centres d’assistance.
Expected Results
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Expected Results (French)
Le PARI, par le biais des Contributions aux entreprises, vise à appuyer la recherche, le développement, l’adaptation et/ou l’adoption au Canada de produits, de services ou de processus novateurs ou axés sur des technologies nouvelles ou améliorées, et ce jusqu’à leur commercialisation
Federal Riding
Kitchener Centre
Federal Riding (French)
Kitchener-Centre
Federal Riding Number
35045
NAICS Code
511211
Organization Code
nrc-cnrc
Organization
National Research Council Canada | Conseil national de recherches Canada
Program Name
Industrial Research Assistance Program – Contributions to Firms
Program Name (French)
Programme d’aide à la recherche industrielle – Contributions aux entreprises
Program Purpose
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Program Purpose (French)
Le PARI, par le biais des Contributions aux entreprises, vise à appuyer la recherche, le développement, l’adaptation et/ou l’adoption au Canada de produits, de services ou de processus novateurs ou axés sur des technologies nouvelles ou améliorées, et ce jusqu’à leur commercialisation
Recipient Business Number
827103045
Recipient City
Kitchener|Kitchener
Recipient Country
CA
Recipient Legal Name
Routethis Inc.
Recipient Postal Code
N2G 1A7
Recipient Province or Territory
ON
Recipient Type
F
Reference Number
172-2024-2025-Q3-1021645
