Grant: Applied Research and Development Grants - Level 1

Medical Confidence is a Canadian healthcare navigation provider based in Richmond Hill, Ontario who is fully aligned with theCanadian Health Act, and who works in partnership with individuals, physician specialists and family practitioners. MedicalConfidences mission is to EMPOWER healthcare consumers so that individuals have information and access to ideal physicianspecialists when they need it the most. The underlying theory behind this mission is that engaged patients have more confidencein their medical practitioners and are more actively involved in their diagnosis, treatment plan and recovery. Working with MedicalConfidence, individuals use the Canadian healthcare system to its full potential.Medical Confidence is a unique service offering within Canada. They have market traction with large and prominent customersand have demand in the marketplace. By embedding cognitive technology and automation into Medical Confidence existing workprocesses, they will be able to operate more efficiently, through the utilization of evidence-based systems, and will accommodateits high growth. Seneca College researchers, in collaboration with Medical Confidence, will explore and evaluate different machinelearning tools and technologies to help Medical Confidence design and develop a machine learning module/cognitive system forsearching and extracting results from their large data set. The ultimate result will be increased throughput and productivity forMedical Confidence, leading to increased corporate revenues and job creation in Ontario.