Contribution: Industrial Research Assistance Program – Youth Employment Program
iTacit Healthcare Inc.
$30,000.00
Youth - Implementation and Client Support Specialist
FY 2021-22 · 2021-08-03
Summary
This project will allow iTacit to adopt new clients and provide technical support and training to both new and existing customers. As we increase our client base through new sales, as well as through upsells based on positive satisfaction, our revenue will permit further R&D activities. Hiring a Computer Science graduate in this position will allow for deeper understanding of the product offering as well as more technical communication with our product development team on potential issues and new enhancements based on customer feedback. This employee will be an important bridge between our customer success and product development teams.
Department
Program
Industrial Research Assistance Program – Youth Employment Program
Recipient
Location
Fredericton|Fredericton, New Brunswick, Canada
Recipient Type
For-profit organization
Business Number
836198937
Type
Contribution
Source
Proactive Disclosure - Grants and Contributions
As published
Agreement End Date
2022-03-18
Agreement Number
979127
Agreement Start Date
2021-08-03
Agreement Title
Youth - Implementation and Client Support Specialist
Agreement Title (French)
PEJ - Spécialiste de la mise en œuvre et du soutien aux clients
Agreement Type
Contribution
Agreement Value
$30,000.00
Amendment Number
0
Coverage
IRAP Youth Employment Program projects stimulate wealth creation for Canada through technological innovation. | Les projets du Programme Emploi-jeunesse du PARI stimulent la création de richesse au Canada grâce à l’innovation technologique.
Description
This project will allow iTacit to adopt new clients and provide technical support and training to both new and existing customers. As we increase our client base through new sales, as well as through upsells based on positive satisfaction, our revenue will permit further R&D activities. Hiring a Computer Science graduate in this position will allow for deeper understanding of the product offering as well as more technical communication with our product development team on potential issues and new enhancements based on customer feedback. This employee will be an important bridge between our customer success and product development teams.
Description (French)
Ce projet permettra à iTacit d'adopter de nouveaux clients et de fournir un soutien technique et une formation aux clients nouveaux et existants. Au fur et à mesure que nous augmentons notre clientèle par de nouvelles ventes, ainsi que par des ventes incitatives basées sur une satisfaction positive, nos revenus permettront de poursuivre des activités de R-D. L'embauche d'un diplômé en informatique à ce poste permettra une meilleure compréhension de l'offre de produits, ainsi qu'une communication plus technique avec notre équipe de développement de produits sur les problèmes potentiels et les nouvelles améliorations basées sur les commentaires des clients. Cet employé sera une liaison importante entre nos équipes chargées de la réussite des clients et du développement des produits.
Expected Results
The purpose of IRAP’s Youth Employment Program is to assist in increasing the supply of highly qualified people, promoting the benefits of advanced studies, demonstrating federal leadership by investing in the skills required to meet the needs of the knowledge economy and facilitating the transition of highly skilled young people to a rapidly changing labour market.
Expected Results (French)
Le Programme Emploi-jeunesse du PARI contribue à accroître le bassin de personnes hautement qualifiées, fait la promotion des études supérieures, démontre le leadership fédéral grâce aux investissements effectués dans l’acquisition des compétences requises pour répondre aux besoins de l’économie du savoir et facilite la transition des jeunes hautement qualifiés vers un marché du travail en évolution rapide.
Federal Riding
Fredericton
Federal Riding (French)
Fredericton
Federal Riding Number
13003
NAICS Code
541514
Organization Code
nrc-cnrc
Organization
National Research Council Canada | Conseil national de recherches Canada
Program Name
Industrial Research Assistance Program – Youth Employment Program
Program Name (French)
Programme d’aide à la recherche industrielle – Programme emploi jeunesse
Program Purpose
The purpose of IRAP’s Youth Employment Program is to assist in increasing the supply of highly qualified people, promoting the benefits of advanced studies, demonstrating federal leadership by investing in the skills required to meet the needs of the knowledge economy and facilitating the transition of highly skilled young people to a rapidly changing labour market.
Program Purpose (French)
Le Programme Emploi-jeunesse du PARI contribue à accroître le bassin de personnes hautement qualifiées, fait la promotion des études supérieures, démontre le leadership fédéral grâce aux investissements effectués dans l’acquisition des compétences requises pour répondre aux besoins de l’économie du savoir et facilite la transition des jeunes hautement qualifiés vers un marché du travail en évolution rapide.
Recipient Business Number
836198937
Recipient City
Fredericton|Fredericton
Recipient Country
CA
Recipient Legal Name
iTacit Healthcare Inc.
Recipient Postal Code
E3C 2M6
Recipient Province or Territory
NB
Recipient Type
F
Reference Number
172-2021-2022-Q2-979127