Contribution: Industrial Research Assistance Program – Contributions to Firms
Legalicity Ltd.
$20,000.00
YEP - Building Effective Commercial Operations
FY 2023-24 · 2023-11-01
Summary
The project will involve researching and introducing effective commercial operations into NLPatent's business, with a customer success focus. There will be several opportunities to connect directly with clients to learn about common pain points and crafting a suitable workflow to ensure that these are minimized and ongoing support is provided through written and video resources, which will be created over the course of the project, separated by customer segment. Introducing more automation into the business and regular touch points with clients will also be achieved.
Department
Program
Industrial Research Assistance Program – Contributions to FirmsIndustrial Research Assistance Program-Contributions to Firms (linked with high confidence)
Recipient
Location
Toronto|Toronto, Ontario, Canada
Recipient Type
For-profit organization
Business Number
765702725
Type
Contribution
Source
Proactive Disclosure - Grants and Contributions
As published
Agreement End Date
2024-08-31
Agreement Number
1011527
Agreement Start Date
2023-11-01
Agreement Title
YEP - Building Effective Commercial Operations
Agreement Title (French)
PEJ — Mise en place d’opérations commerciales efficaces
Agreement Type
Contribution
Agreement Value
$20,000.00
Amendment Number
0
Coverage
IRAP Contributions to Firms projects stimulate wealth creation for Canada through technological innovation. | Les projets des Contributions aux entreprises stimulent la création de richesse au Canada grâce à l’innovation technologique.
Description
The project will involve researching and introducing effective commercial operations into NLPatent's business, with a customer success focus. There will be several opportunities to connect directly with clients to learn about common pain points and crafting a suitable workflow to ensure that these are minimized and ongoing support is provided through written and video resources, which will be created over the course of the project, separated by customer segment. Introducing more automation into the business and regular touch points with clients will also be achieved.
Description (French)
Le projet consistera à rechercher et à introduire des opérations commerciales efficaces dans les activités de NLPatent, en mettant l’accent sur la réussite des clients. Il y aura plusieurs occasions de se connecter directement avec les clients pour connaître les points de douleur communs et élaborer un flux de travail approprié pour s’assurer qu’ils sont minimisés et qu’un soutien continu est fourni par le biais de ressources écrites et vidéo, qui seront créées au cours du projet, séparées par segment de clientèle. L’introduction d’une plus grande automatisation dans l’entreprise et de points de contact réguliers avec les clients sera également réalisée.
Expected Results
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Expected Results (French)
Le PARI, par le biais des Contributions aux entreprises, vise à appuyer la recherche, le développement, l’adaptation et/ou l’adoption au Canada de produits, de services ou de processus novateurs ou axés sur des technologies nouvelles ou améliorées, et ce jusqu’à leur commercialisation
Federal Riding
Parkdale--High Park
Federal Riding (French)
Parkdale--High Park
Federal Riding Number
35081
NAICS Code
511211
Organization Code
nrc-cnrc
Organization
National Research Council Canada | Conseil national de recherches Canada
Program Name
Industrial Research Assistance Program – Contributions to Firms
Program Name (French)
Programme d’aide à la recherche industrielle – Contributions aux entreprises
Program Purpose
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Program Purpose (French)
Le PARI, par le biais des Contributions aux entreprises, vise à appuyer la recherche, le développement, l’adaptation et/ou l’adoption au Canada de produits, de services ou de processus novateurs ou axés sur des technologies nouvelles ou améliorées, et ce jusqu’à leur commercialisation
Recipient Business Number
765702725
Recipient City
Toronto|Toronto
Recipient Country
CA
Recipient Legal Name
Legalicity Ltd.
Recipient Operating Name
NLPatent
Recipient Postal Code
M6S 3W4
Recipient Province or Territory
ON
Recipient Type
F
Reference Number
172-2023-2024-Q3-1011527