Canada Spends Logo

Explore our Budget 2026 analysis

Contribution: Industrial Research Assistance Program – Contributions to Firms

Oakville Stamping and Bending Ltd.

$5,000.00

Voice of Customer

FY 2019-20 · 2019-04-15

Summary
OS&B uses the Stage-Gate process for product development. Essential to this process, developed by McGill researcher Bob Cooper, is the constant internalization of Voice of Customer input on the product design. There are many means by which meaningful VOC can be harvested; however, for a sales-heavy, small company like OS&B, we asked Bob Cooper to design and educate us with tools for salespeople to harvest VOC.
Program
Industrial Research Assistance Program – Contributions to FirmsIndustrial Research Assistance Program-Contributions to Firms (linked with high confidence)
Location
Noyan|Noyan, Ontario, Canada
Recipient Type
For-profit organization
Business Number
825963895
Type
Contribution
Source
Proactive Disclosure - Grants and Contributions

As published

Additional Information
This agreement has been amended 1 time(s). The end date of this agreements has been modified by -75 days.
Additional Information (French)
La date de fin du présent accord a été changé de -75 jours. Cet accord a été modifié 1 fois
Agreement End Date
2019-06-14
Agreement Number
927189
Agreement Start Date
2019-04-15
Agreement Title
Voice of Customer
Agreement Title (French)
Voice of Customer
Agreement Type
Contribution
Agreement Value
$5,000.00
Amendment Date
2019-04-30
Amendment Number
1
Coverage
IRAP Contributions to Firms projects stimulate wealth creation for Canada through technological innovation. | Les projets des Contributions aux entreprises stimulent la création de richesse au Canada grâce à l’innovation technologique.
Description
OS&B uses the Stage-Gate process for product development. Essential to this process, developed by McGill researcher Bob Cooper, is the constant internalization of Voice of Customer input on the product design. There are many means by which meaningful VOC can be harvested; however, for a sales-heavy, small company like OS&B, we asked Bob Cooper to design and educate us with tools for salespeople to harvest VOC.
Description (French)
OS&B uses the Stage-Gate process for product development. Essential to this process, developed by McGill researcher Bob Cooper, is the constant internalization of Voice of Customer input on the product design. There are many means by which meaningful VOC can be harvested; however, for a sales-heavy, small company like OS&B, we asked Bob Cooper to design and educate us with tools for salespeople to harvest VOC.
Expected Results
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Expected Results (French)
Le PARI, par le biais des Contributions aux entreprises, vise à appuyer la recherche, le développement, l’adaptation et/ou l’adoption au Canada de produits, de services ou de processus novateurs ou axés sur des technologies nouvelles ou améliorées, et ce jusqu’à leur commercialisation
Federal Riding
Oakville
Federal Riding (French)
Oakville
Federal Riding Number
35072
NAICS Code
332910
Organization Code
nrc-cnrc
Organization
National Research Council Canada | Conseil national de recherches Canada
Program Name
Industrial Research Assistance Program – Contributions to Firms
Program Name (French)
Programme d’aide à la recherche industrielle – Contributions aux entreprises
Program Purpose
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Program Purpose (French)
Le PARI, par le biais des Contributions aux entreprises, vise à appuyer la recherche, le développement, l’adaptation et/ou l’adoption au Canada de produits, de services ou de processus novateurs ou axés sur des technologies nouvelles ou améliorées, et ce jusqu’à leur commercialisation
Recipient Business Number
825963895
Recipient City
Noyan|Noyan
Recipient Country
CA
Recipient Legal Name
Oakville Stamping and Bending Ltd.
Recipient Postal Code
L6L 2X8
Recipient Province or Territory
ON
Recipient Type
F
Reference Number
172-2019-2020-Q1-927189