Contribution: Industrial Research Assistance Program – Contributions to Firms
Viamo Inc
$180,000.00
Viamo Call Center v2: The first hybrid cloud local call center for emerging markets
FY 2018-19 · 2018-08-01
Summary
Viamo's hybrid call center innovation extends the benefits of cloud-based call centers to emerging markets where local hardware telecom connections are mandatory for cost and quality.
Department
Program
Industrial Research Assistance Program – Contributions to FirmsIndustrial Research Assistance Program-Contributions to Firms (linked with high confidence)
Recipient
Location
Saskatoon|Saskatoon, Saskatchewan, Canada
Recipient Type
For-profit organization
Business Number
843265232
Type
Contribution
Source
Proactive Disclosure - Grants and Contributions
As published
Agreement End Date
2019-09-30
Agreement Number
910639
Agreement Start Date
2018-08-01
Agreement Title
Viamo Call Center v2: The first hybrid cloud local call center for emerging markets
Agreement Title (French)
Viamo Call Center v2 : Le premier centre d'appels local hybride infonuagique pour les marchés émergents
Agreement Type
Contribution
Agreement Value
$180,000.00
Amendment Number
0
Coverage
IRAP Contributions to Firms projects stimulate wealth creation for Canada through technological innovation. | Les projets des Contributions aux entreprises stimulent la création de richesse au Canada grâce à l’innovation technologique.
Description
Viamo's hybrid call center innovation extends the benefits of cloud-based call centers to emerging markets where local hardware telecom connections are mandatory for cost and quality.
Description (French)
L'innovation du centre d'appels hybride de Viamo agrandit les avantages des centres d'appels basés sur un environnement infonuagique aux marchés émergents, où les connexions de télécommunications matérielles locales sont obligatoires pour le coût et la qualité.
Expected Results
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Expected Results (French)
Le PARI, par le biais des Contributions aux entreprises, vise à appuyer la recherche, le développement, l’adaptation et/ou l’adoption au Canada de produits, de services ou de processus novateurs ou axés sur des technologies nouvelles ou améliorées, et ce jusqu’à leur commercialisation
Federal Riding
Saskatoon West
Federal Riding (French)
Saskatoon-Ouest
Federal Riding Number
47012
NAICS Code
517919
Organization Code
nrc-cnrc
Organization
National Research Council Canada | Conseil national de recherches Canada
Program Name
Industrial Research Assistance Program – Contributions to Firms
Program Name (French)
Programme d’aide à la recherche industrielle – Contributions aux entreprises
Program Purpose
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Program Purpose (French)
Le PARI, par le biais des Contributions aux entreprises, vise à appuyer la recherche, le développement, l’adaptation et/ou l’adoption au Canada de produits, de services ou de processus novateurs ou axés sur des technologies nouvelles ou améliorées, et ce jusqu’à leur commercialisation
Recipient Business Number
843265232
Recipient City
Saskatoon|Saskatoon
Recipient Country
CA
Recipient Legal Name
Viamo Inc
Recipient Postal Code
S7K 3H4
Recipient Province or Territory
SK
Recipient Type
F
Reference Number
172-2018-2019-Q2-910639
