Grant: Engage Grants Program

Personnel scheduling, or rostering, is the process of constructing working timetables for an organization's staffso that the organization can satisfy the demand for its good or services. A pertinent role assignment systemcreates benefits by optimizing the potentials of every person in an organization, especially in the EmergencyDepartment (ED). CEDIS is a software product developed by MetricAid Inc. Its clients are healthcare unitssuch as hospitals and clinics. The CEDIS can help ED do comprehensive analysis, physician scheduling, andphysician performance reports.This proposed software add-on will apply the data managed in the CEDIS system to develop mathematicalmodels and algorithms in upgrade the CEDIS system as an advanced scheduling tool. The tasks include: (a) ademand modelling study that collects and uses historical data to forecast demand for services and convertsthese to the staffing levels needed to satisfy service standards, (b) consideration of the solution techniquesrequired for a personnel scheduling tool that satisfies the constraints arising from workplace regulations whilebest meeting a range of objectives including coverage of staff demand, minimum cost and maximum employeesatisfaction, and (c) specification of a reporting tool that displays solutions and provides performance reports.