Contribution: Industrial Research Assistance Program – Contributions to Firms
Yolk Inc.
$200,000.00
Artificial Intelligence to Automate Enterprise IT Service Desks aka Project Super Desk
EF 2018-19 · 2018-10-01
Résumé
Project Super Desk will help the enterprise improve the employee experience of IT service desks. Using AI, Yolk will increase the throughput of their service desks and decrease the total volume of tickets that require human interaction.
Ministère
Programme
Industrial Research Assistance Program – Contributions to FirmsIndustrial Research Assistance Program-Contributions to Firms (lien de confiance élevée)
Bénéficiaire
Emplacement
Toronto|Toronto, Ontario, Canada
Type de bénéficiaire
For-profit organization
Numéro d'entreprise
720803329
Type
Contribution
Source
Proactive Disclosure - Grants and Contributions
Tel que publié
Agreement End Date
2019-06-30
Agreement Number
914237
Agreement Start Date
2018-10-01
Agreement Title
Artificial Intelligence to Automate Enterprise IT Service Desks aka Project Super Desk
Agreement Title (French)
Intelligence artificielle pour l'automatisation des bureaux de services informatiques d'entreprise, également appelée « Project Super Desk »
Agreement Type
Contribution
Agreement Value
$200,000.00
Amendment Number
0
Coverage
IRAP Contributions to Firms projects stimulate wealth creation for Canada through technological innovation. | Les projets des Contributions aux entreprises stimulent la création de richesse au Canada grâce à l’innovation technologique.
Description
Project Super Desk will help the enterprise improve the employee experience of IT service desks. Using AI, Yolk will increase the throughput of their service desks and decrease the total volume of tickets that require human interaction.
Description (French)
« Project Super Desk » aidera l'entreprise à améliorer l'expérience des bureaux de service informatique pour les employés. En utilisant l'intelligence artificielle, Yolk augmentera le débit de ses bureaux de services et réduira le volume total d’incidents nécessitant une interaction humaine.
Expected Results
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Expected Results (French)
Le PARI, par le biais des Contributions aux entreprises, vise à appuyer la recherche, le développement, l’adaptation et/ou l’adoption au Canada de produits, de services ou de processus novateurs ou axés sur des technologies nouvelles ou améliorées, et ce jusqu’à leur commercialisation
Federal Riding
Spadina--Fort York
Federal Riding (French)
Spadina--Fort York
Federal Riding Number
35101
NAICS Code
511211
Organization Code
nrc-cnrc
Organization
National Research Council Canada | Conseil national de recherches Canada
Program Name
Industrial Research Assistance Program – Contributions to Firms
Program Name (French)
Programme d’aide à la recherche industrielle – Contributions aux entreprises
Program Purpose
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Program Purpose (French)
Le PARI, par le biais des Contributions aux entreprises, vise à appuyer la recherche, le développement, l’adaptation et/ou l’adoption au Canada de produits, de services ou de processus novateurs ou axés sur des technologies nouvelles ou améliorées, et ce jusqu’à leur commercialisation
Recipient Business Number
720803329
Recipient City
Toronto|Toronto
Recipient Country
CA
Recipient Legal Name
Yolk Inc.
Recipient Postal Code
M5T 2C6
Recipient Province or Territory
ON
Recipient Type
F
Reference Number
172-2018-2019-Q4-914237
