Financial Consumer Agency of Canada
Results and programs. GC InfoBase reports 5 programs of this department, in its Departmental Plans or its actual spending; 3 are current (in the latest plan or, for a program in no plan, with actual spending in the latest year).
- Actual spending, 2024-25
- $55.3M
- Planned, 2025-26 (latest plan)
- $0
- Core responsibilities with indicators
- 2
Spending and employees
Totals of the department's programs: actual spending where reported, then the latest plan.
Spending
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2010-11 | — | $11.6M |
| 2011-12 | — | $12.3M |
| 2012-13 | — | $12.9M |
| 2013-14 | — | $14.7M |
| 2014-15 | — | $17.9M |
| 2015-16 | — | $16.3M |
| 2016-17 | — | $17.4M |
| 2017-18 | — | $21.5M |
| 2018-19 | — | $25.5M |
| 2019-20 | — | $30.3M |
| 2020-21 | — | $35M |
| 2021-22 | — | $38.7M |
| 2022-23 | — | $61.9M |
| 2023-24 | — | $61.6M |
| 2024-25 | — | $55.3M |
| 2025-26 | $0* | — |
| 2026-27 | $70.9M* | — |
| 2027-28 | $72.5M* | — |
| 2028-29 | $74.2M* | — |
Employees (FTEs)
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2010-11 | — | 60 |
| 2011-12 | — | 70 |
| 2012-13 | — | 75 |
| 2013-14 | — | 78 |
| 2014-15 | — | 84 |
| 2015-16 | — | 85 |
| 2016-17 | — | 89 |
| 2017-18 | — | 105 |
| 2018-19 | — | 129 |
| 2019-20 | — | 143 |
| 2020-21 | — | 160 |
| 2021-22 | — | 182 |
| 2022-23 | — | 242 |
| 2023-24 | — | 273 |
| 2024-25 | — | 242 |
| 2025-26 | 281* | — |
| 2026-27 | 259* | — |
| 2027-28 | 259* | — |
| 2028-29 | 259* | — |
Results at a glance
How many indicators met their target each year, as reported in the Departmental Results Reports. Source: GC InfoBase.
Core responsibility indicators
| Report year | Met | Not met | No result reported | Not yet due | Share met (of met and not met) |
|---|---|---|---|---|---|
| 2018-19 | 5 | 0 | 0 | 5 | 100% |
| 2019-20 | 7 | 1 | 2 | 0 | 88% |
| 2020-21 | 3 | 2 | 5 | 0 | 60% |
| 2021-22 | 4 | 1 | 5 | 0 | 80% |
| 2022-23 | 4 | 5 | 1 | 0 | 44% |
| 2023-24 | 3 | 1 | 0 | 0 | 75% |
| 2024-25 | 3 | 1 | 0 | 0 | 75% |
Program indicators
| Report year | Met | Not met | No result reported | Not yet due | Share met (of met and not met) |
|---|---|---|---|---|---|
| 2018-19 | 5 | 0 | 0 | 5 | 100% |
| 2019-20 | 7 | 1 | 2 | 0 | 88% |
| 2020-21 | 3 | 2 | 5 | 0 | 60% |
| 2021-22 | 4 | 1 | 5 | 0 | 80% |
| 2022-23 | 4 | 5 | 1 | 0 | 44% |
| 2023-24 | 2 | 0 | 0 | 2 | 100% |
| 2024-25 | 4 | 0 | 0 | 0 | 100% |
Results by core responsibility
Protection of financial consumers (14 indicators)
Historical: targets against results
Percentage of Canadians demonstrating good financial well-being
2024-25Target: 60% (2025)Result: 56.7%Not met
Percentage of Canadians demonstrating positive financial knowledge, attitudes, and behaviours
2024-25Target: 60% (2025)Result: 72.5%Met
Percentage of FCAC’s supervisory actions in response to non-compliance that are completed on time
2024-25Target: At least 95% (2025)Result: 100%Met
Percentage of FCAC’s supervisory actions that have resulted in the correction of non-compliance
2024-25Target: At least 95% (2025)Result: 99%Met
Number of Canadians reached through consumer rights and responsibilities information
2022-23Target: 5% increase (2023)Result: 223,283Met
Number of Canadians reached through initiatives supporting the National Strategy for Financial Literacy
2022-23Target: 5% increase (2023)Result: 10,104,531Not met
Percentage of Canadians who adopt desired financial behaviours
2022-23Target: 5% increase (2023)Result: 55%Not met
Percentage of Canadians who strengthen their financial confidence
2022-23Target: 5% increase (2023)Result: 41%Not met
Percentage of Canadians who strengthen their financial knowledge
2022-23Target: 5% increase (2023)Result: 59%Not met
Percentage of cases of non-compliance where corrective actions (commensurate with the level of non-compliance) are undertaken by the Financial Consumer Agency of Canada
2022-23Target: ≥ 100% (2023)Result: 100%Met
Percentage of consumers who are aware of their consumer protection rights and responsibilities
2022-23Target: 5% increase (2023)Result: 69%Not met
Percentage of financial institutions that are aware of the reason for and nature and outcome of the Financial Consumer Agency of Canada’s supervision activities
2022-23Target: ≥ 80% (2023)Result: —No result reported
Percentage of non-budgeters who are confident in their ability to make and follow a budget
2022-23Target: 5% increase (2023)Result: 46%Met
Percentage of non-budgeters who begin budgeting
2022-23Target: 5% increase (2023)Result: 31%Met
Current: the 2026-27 plan's targets
Percentage of Canadians demonstrating good financial well-being
2026-27Target: ≥ 60% (2027)Result: —Planned
Percentage of Canadians demonstrating positive financial knowledge, attitudes, and behaviours
2026-27Target: ≥ 60% (2027)Result: —Planned
Percentage of FCAC’s supervisory actions in response to non-compliance that are completed on time
2026-27Target: ≥ 95% (2027)Result: —Planned
Percentage of FCAC’s supervisory actions that have resulted in the correction of non-compliance
2026-27Target: ≥ 95% (2027)Result: —Planned
Future goals: targets due after 2026-27
No targets with a later due date.
Financial Literacy (6 indicators)
Historical: targets against results
Number of Canadians reached through initiatives supporting the National Strategy for Financial Literacy
2021-22Target: 5% increase (2022)Result: 9,830,975Not met
Percentage of Canadians who adopt desired financial behaviours
2021-22Target: 5% increase (2022)Result: S.O.No result reported
Percentage of Canadians who strengthen their financial confidence
2021-22Target: 5% increase (2022)Result: S.O.No result reported
Percentage of Canadians who strengthen their financial knowledge
2021-22Target: 5% increase (2022)Result: S.O.No result reported
Percentage of non-budgeters who are confident in their ability to make and follow a budget
2021-22Target: 5% increase (2022)Result: S.O.No result reported
Percentage of non-budgeters who begin budgeting.
2021-22Target: 5% increase (2022)Result: S.ONo result reported
Current: the 2026-27 plan's targets
No indicators in the 2026-27 plan.
Future goals: targets due after 2026-27
No targets with a later due date.
Programs
| Program | Core responsibility | Status | Latest plan, first year | Last actual | Indicators |
|---|---|---|---|---|---|
| Internal Services · ISS00 | — | New since an earlier plan | $38.2M 2026-27 | $34.6M 2024-25 | 0 |
| Research, Policy and Education · BUT02 | Protection of financial consumers | New since an earlier plan | $17.4M 2026-27 | $8.3M 2024-25 | 8 |
| Supervision and Enforcement · BUT01 | Protection of financial consumers | New since an earlier plan | $15.3M 2026-27 | $12.3M 2024-25 | 6 |
| Financial Consumer Agency of Canada · SGA00 | The rights of financial consumers are protected and the financial literacy of Canadians is strengthened. | Not in a Departmental Plan | — | $21.5M 2017-18 | 0 |
| Financial Literacy · BUU01 | Financial Literacy | Appeared and later dropped | $7.5M 2021-22 | $6.5M 2021-22 | 6 |
