Program directory · Canada Border Services Agency
Traveller Facilitation and Compliance
- Department
- Canada Border Services Agency
- Program code
- BUF04 (CBSA)
- Core responsibility
- Border Management
- In Departmental Plans
- 2018-19 – 2026-27 · New since an earlier plan
What it does
Using available tools and information, border services officers review travellers’ declarations and documentation, prior to or upon arrival at ports of entry, to determine if travellers and their goods meet the requirements of applicable customs and immigration legislation and regulations and applicable legislation, and are therefore admissible to Canada. Border services officers question travellers and decide whether to allow entry, or to refer for examination and/or further processing (e.g., payment of duties and taxes, issuance of permits or other documents as required.). In cases of non-compliance, border services officers apply appropriate enforcement actions, which include monetary penalties, seizures, possible detentions, denial of entry to Canada or referral for further investigations.
Source: the department's Program Inventory, via GC InfoBase.
History and lineage
First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).
| Program | Relation | Years with data | Actual spending over those years |
|---|---|---|---|
| Traveller Facilitation and Compliance | This program | 2018-19 – 2028-29 | $4.79B |
No earlier or later program in the same department has a similar name.
Significant changes in scope and budget
Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.
| Year | What changed | Source |
|---|---|---|
| 2020-21 | Indicators added: Traveller goods selective examination resultant rate is 'X' times higher than the traveller goods random examination resultant rate | Departmental Results Framework (GC InfoBase) |
| 2020-21 | Indicators dropped: Percentage of traveller immigration examinations that produced a result (enforcement or facilitation action) | Departmental Results Framework (GC InfoBase) |
| 2021-22 | Spending $677M, against $536M in 2020-21 (+26%). | Actual spending (GC InfoBase) |
| 2022-23 | Indicators added: Percentage of traveller immigration examinations that produced a result (enforcement or facilitation action) | Departmental Results Framework (GC InfoBase) |
| 2022-23 | Indicators dropped: Percentage of traveller examinations that produced a result (enforcement and facilitation action) | Departmental Results Framework (GC InfoBase) |
Success criteria
The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.
Historical: targets against results
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 23% | 2019 | 22.3% The result of 22.3% falls within the acceptable threshold for program performance and represents an increase of 4.1% compared to 2017–18, which is largely attributable to improved data quality through the Agency’s Operational Reporting Application as well as an increase of 15.3% in seizure volume. The target will be adjusted to 20% in 2019–20 to better reflect performance. | Not met |
| 2019-20 | ≥ 20% | 2020 | 25.9% | Met |
| 2022-23 | ≥ 40% | 2023 | 66.2% | Met |
| 2023-24 | ≥ 40% | 2024 | 72% | Met |
| 2024-25 | ≥ 40% | 2025 | 64.1% | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2020-21 | ≥ 10 | 2021 | 6.2 As a result of significantly reduced traveller volumes in 2020–21 due to border restrictions in response to the COVID-19 pandemic, examination referral volumes were too small to produce a statistically meaningful result for this indicator. | Not met |
| 2021-22 | ≥ 10 | 2022 | 12.2 | Met |
| 2022-23 | ≥ 10 | 2023 | 15.8 | Met |
| 2023-24 | ≥ 10 | 2024 | 17.3 | Met |
| 2024-25 | ≥ 10 | 2025 | 13.7 | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 31% | 2019 | 44.5% | Met |
| 2019-20 | ≥ 31% | 2020 | 54.2% | Met |
| 2020-21 | ≥ 35% | 2021 | 71.2% Although the result met the target, it should be noted that examination referral volumes were too small to produce a statistically meaningful result for this indicator due to the significantly reduced traveller volumes in 2020–21 caused by border restrictions in response to the COVID-19 pandemic. | Met |
| 2021-22 | ≥ 35% | 2022 | 68.4% | Met |
Current: the 2026-27 plan's targets
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 60% | 2027 | — | Planned |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 10 | 2027 | — | Planned |
Future goals: targets due after 2026-27
No targets with a later due date.
Spending and employees: planned against actual
Spending
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2018-19 | $513M | $703M |
| 2019-20 | $534M | $628M |
| 2020-21 | $656M | $536M |
| 2021-22 | $569M | $677M |
| 2022-23 | $633M | $690M |
| 2023-24 | $689M | $696M |
| 2024-25 | $683M | $857M |
| 2025-26 | $797M | — |
| 2026-27 | $758M | — |
| 2027-28 | $757M* | — |
| 2028-29 | $748M* | — |
Employees (FTEs)
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2018-19 | 5,035 | 4,836 |
| 2019-20 | 5,075 | 5,029 |
| 2020-21 | 5,344 | 4,463 |
| 2021-22 | 5,330 | 4,514 |
| 2022-23 | 5,804 | 4,764 |
| 2023-24 | 5,728 | 5,059 |
| 2024-25 | 6,078 | 5,261 |
| 2025-26 | 6,008 | — |
| 2026-27 | 6,106 | — |
| 2027-28 | 6,099* | — |
| 2028-29 | 6,025* | — |
Planned spending, plan by plan
Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans
| Plan | 2018-19 | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | 2024-25 | 2025-26 | 2026-27 | 2027-28 | 2028-29 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2018-19 plan | $512,555,202 | $488,649,856 | $480,215,241 | ||||||||
| 2019-20 plan | $533,627,790 | $524,680,389 | $520,920,483 | ||||||||
| 2020-21 plan | $655,886,415 | $544,647,730 | $535,496,191 | ||||||||
| 2021-22 plan | $568,972,885 | $551,199,157 | $537,908,888 | ||||||||
| 2022-23 plan | $633,009,633 | $649,427,184 | $654,268,414 | ||||||||
| 2023-24 plan | $689,137,504 | $683,579,747 | $666,214,287 | ||||||||
| 2024-25 plan | $682,700,938 | $634,570,359 | $627,328,693 | ||||||||
| 2025-26 plan | $797,025,983 | $774,449,063 | $764,678,811 | ||||||||
| 2026-27 plan | $757,929,789 | $757,069,658 | $748,490,893 | ||||||||
| Actual | $703,249,004 | $628,359,931 | $535,971,122 | $677,054,977 | $690,003,336 | $696,390,127 | $856,702,050 |
Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.
