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Program directory · Canada Border Services Agency

Trusted Traveller

Program code
BUF07 (CBSA)
Core responsibility
Border Management
In Departmental Plans
2018-19 – 2026-27 · New since an earlier plan

What it does

The Trusted Traveller programs are designed to expedite and simplify the border clearance process for pre-approved, low-risk, eligible travellers. Applicants to the programs must pass various assessments (e.g., security checks, interviews and risk assessments) specific to the program before being granted membership. In addition, monitoring and verification is conducted to ensure members remain compliant with requirements.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Trusted Traveller 2018-19: $19.6MTrusted Traveller 2019-20: $7.1MTrusted Traveller 2020-21: $11.9MTrusted Traveller 2021-22: $10MTrusted Traveller 2022-23: $7.3MTrusted Traveller 2023-24: $11.1MTrusted Traveller 2024-25: $13.5MTrusted Traveller 2025-26: $13.1MTrusted Traveller 2026-27: $37MTrusted Traveller 2027-28: $37.1MTrusted Traveller 2028-29: $37.1MTrusted Traveller
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data.
ProgramRelationYears with dataActual spending over those years
Trusted TravellerThis program2018-19 – 2028-29$80.5M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2019-20Employees (FTEs) 197, against 259 in 2018-19 (−24%).FTEs (GC InfoBase)
2019-20Spending $7.1M, against $19.6M in 2018-19 (−63%).Actual spending (GC InfoBase)
2020-21Indicators added: Percentage of kiosk processing time saving per trusted traveller passage at NEXUS air ports of entryDepartmental Results Framework (GC InfoBase)
2020-21Indicators dropped: Ratio of Trusted Travellers referred for examination compared to conventional travellersDepartmental Results Framework (GC InfoBase)
2022-23Employees (FTEs) 205, against 152 in 2021-22 (+35%).FTEs (GC InfoBase)
2026-27Planned employees (FTEs) 272, against 207 in 2025-26 (+31%).FTEs (GC InfoBase)
2026-27Planned spending $37M, against $13.1M in 2025-26 (+183%).Latest Departmental Plan

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Percentage of kiosk processing time saving per trusted traveller passage at NEXUS air ports of entry
Expected result: Trusted Traveller programs increase processing efficiency of low-risk, pre-approved travellers
37%2020-21✗ not met47%2021-22✓ met51%2022-23✓ met67%2023-24✓ met68.1%2024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2020-21≥ 40%202137%
Given that airports were operating at reduced PIK capacity in 2020–21 to ensure proper social distancing in response to the COVID-19 pandemic, processing time savings were lower than expected.
Not met
2021-22≥ 40%202247%Met
2022-23≥ 40%202351%Met
2023-24≥ 40%202467%Met
2024-25≥ 40%202568.1%Met
Ratio of Trusted Travellers referred for examination compared to conventional travellers
Expected result: Trusted Traveller programs increase processing efficiency of low-risk, pre-approved travellers
Report yearTargetDueResultStatus
2018-19Maximum 1:520191:12Met
2019-20At most 1:520201:11Met

Current: the 2026-27 plan's targets

Percentage of kiosk processing time saving per trusted traveller passage at NEXUS air ports of entry
Expected result: Trusted Traveller programs increase processing efficiency of low-risk, pre-approved travellers
50%2026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 50%2027—Planned

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2018-19: $14.6M2018-19: $19.6M2018-192019-20: $24.9M2019-20: $7.1M2019-202020-21: $18.4M2020-21: $11.9M2020-212021-22: $10M2021-22: $10M2021-222022-23: $9M2022-23: $7.3M2022-232023-24: $10.3M2023-24: $11.1M2023-242024-25: $9.1M2024-25: $13.5M2024-252025-26: $13.1M2025-262026-27: $37M2026-272027-28: $37.1M2027-282028-29: $37.1M2028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$14.6M$19.6M
2019-20$24.9M$7.1M
2020-21$18.4M$11.9M
2021-22$10M$10M
2022-23$9M$7.3M
2023-24$10.3M$11.1M
2024-25$9.1M$13.5M
2025-26$13.1M—
2026-27$37M—
2027-28$37.1M*—
2028-29$37.1M*—

Employees (FTEs)

2018-19: 2452018-19: 2592018-192019-20: 3282019-20: 1972019-202020-21: 1982020-21: 1762020-212021-22: 2202021-22: 1522021-222022-23: 2102022-23: 2052022-232023-24: 2092023-24: 2412023-242024-25: 2062024-25: 2442024-252025-26: 2072025-262026-27: 2722026-272027-28: 2712027-282028-29: 2722028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19245259
2019-20328197
2020-21198176
2021-22220152
2022-23210205
2023-24209241
2024-25206244
2025-26207—
2026-27272—
2027-28271*—
2028-29272*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.