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Program directory · Canada Border Services Agency

Management and Oversight Services

Program code
ISS01 (CBSA)
Core responsibility
Internal Services
In Departmental Plans
2018-19 – 2026-27 · New since an earlier plan

What it does

Management and oversight services involve activities undertaken to ensure that federal government service operations and programs comply with applicable laws, regulations, policies and plans. Activities include providing strategic direction, governance and corporate planning; allocating resources and taking investment decisions; and analyzing exposure to risk and determining appropriate countermeasures.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Management and Oversight Services 2018-19: $70MManagement and Oversight Services 2019-20: $85.7MManagement and Oversight Services 2020-21: $104MManagement and Oversight Services 2021-22: $122MManagement and Oversight Services 2022-23: $106MManagement and Oversight Services 2023-24: $121MManagement and Oversight Services 2024-25: $118MManagement and Oversight Services 2025-26: $94.9MManagement and Oversight Services 2026-27: $54.2MManagement and Oversight Services 2027-28: $52.3MManagement and Oversight Services 2028-29: $52.1MManagement and Oversight ServicesManagement an…Management and Oversight Services
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data. The line at the bottom shows this program's names over time.
ProgramRelationYears with dataActual spending over those years
Management and Oversight ServicesThis program2018-19 – 2028-29$726M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2019-20Renamed from “Management and Oversight Services - Canada Border Services Agency” to “Management and Oversight Services”.GC InfoBase program names by year
2020-21Employees (FTEs) 771, against 630 in 2019-20 (+22%).FTEs (GC InfoBase)
2021-22Employees (FTEs) 958, against 771 in 2020-21 (+24%).FTEs (GC InfoBase)
2026-27Planned employees (FTEs) 535, against 778 in 2025-26 (−31%).FTEs (GC InfoBase)
2026-27Planned spending $54.2M, against $94.9M in 2025-26 (−43%).Latest Departmental Plan

Success criteria

Neither this program nor its core responsibility has results indicators in GC InfoBase (internal services, for example, have none).

Spending and employees: planned against actual

Spending

2018-19: $65.9M2018-19: $70M2018-192019-20: $67.2M2019-20: $85.7M2019-202020-21: $63.8M2020-21: $104M2020-212021-22: $81.5M2021-22: $122M2021-222022-23: $76.5M2022-23: $106M2022-232023-24: $95.7M2023-24: $121M2023-242024-25: $128M2024-25: $118M2024-252025-26: $94.9M2025-262026-27: $54.2M2026-272027-28: $52.3M2027-282028-29: $52.1M2028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$65.9M$70M
2019-20$67.2M$85.7M
2020-21$63.8M$104M
2021-22$81.5M$122M
2022-23$76.5M$106M
2023-24$95.7M$121M
2024-25$128M$118M
2025-26$94.9M—
2026-27$54.2M—
2027-28$52.3M*—
2028-29$52.1M*—

Employees (FTEs)

2018-19: 6142018-19: 5632018-192019-20: 5962019-20: 6302019-202020-21: 5582020-21: 7712020-212021-22: 7612021-22: 9582021-222022-23: 7492022-23: 8872022-232023-24: 7332023-24: 9192023-242024-25: 7882024-25: 9012024-252025-26: 7782025-262026-27: 5352026-272027-28: 5182027-282028-29: 5172028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19614563
2019-20596630
2020-21558771
2021-22761958
2022-23749887
2023-24733919
2024-25788901
2025-26778—
2026-27535—
2027-28518*—
2028-29517*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.