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Program directory · Correctional Service Canada

Offender Case Management

Program code
BUK01 (CSC)
Core responsibility
Correctional Interventions
In Departmental Plans
2018-19 – 2026-27 · New since an earlier plan

What it does

The Offender Case Management program contributes to Correctional Interventions through a dynamic process that includes interventions to assess, guide, and support offenders throughout their sentences.

Key activities and outputs include constructing a changeable sentence continuum, effecting court orders, intake assessment, development of correctional plans, penitentiary placement, progress monitoring of correctional plans, transfers, institutional supervision, pre-release planning and case preparation for release, as well as community supervision to ensure the safe and successful management of offender risk and needs.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Offender Case Management 2018-19: $226MOffender Case Management 2019-20: $234MOffender Case Management 2020-21: $264MOffender Case Management 2021-22: $251MOffender Case Management 2022-23: $249MOffender Case Management 2023-24: $307MOffender Case Management 2024-25: $305MOffender Case Management 2025-26: $324MOffender Case Management 2026-27: $320MOffender Case Management 2027-28: $311MOffender Case Management 2028-29: $281MOffender Case Management
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data.
ProgramRelationYears with dataActual spending over those years
Offender Case ManagementThis program2018-19 – 2028-29$1.84B

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2026-27Indicators added: Percentage of successful transitions to lower securityDepartmental Results Framework (GC InfoBase)

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Percentage of correctional plans completed within timeframes
Expected result: The accurate assessment of risk and supervision of offenders contributes to a reduction in crime
93.4%2018-19✗ not met96.5%2019-20✓ met90.3%2020-21✗ not met85.9%2021-22✗ not met87.8%2022-23✗ not met84.5%2023-24✗ not met85.9%2024-25✗ not met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 95%201993.4%
The slightly lower than target result is caused by late completions of correctional plans, data quality issues and other reasons, such as delays in obtaining court documents.
Not met
2019-20≥ 95%202096.5%Met
2020-21≥ 95%202190.3%
CSC is working to improve results. For further information, please refer to the 2020-21 Departmental Results Report.
Not met
2021-22≥ 95%202285.9%
CSC is working to improve results. For further information, please refer to the 2021-22 Departmental Results Report.
Not met
2022-23≥ 95%202387.8%
CSC is working to improve results. For further information, please refer to the 2022-23 Departmental Results Report.
Not met
2023-24≥ 87.9%202484.5%
CSC is working to improve results. For further information, please refer to the 2023-24 Departmental Results Report.
Not met
2024-25≥ 87.9%202585.9%
CSC is working to improve results. For further information, please refer to the 2024-25 Departmental Results Report.
Not met
Percentage of Indigenous offenders with a Section 84 release plan prior to first release
Expected result: The accurate assessment of risk and supervision of offenders contributes to a reduction in crime
38.1%2018-19✗ not met37.1%2019-20✗ not met36.1%2020-21✗ not met41.1%2021-22✓ met45.3%2022-23✓ met47.7%2023-24✓ met48.4%2024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 39.9%201938.1%
In 2018–19, the percentage of Indigenous offenders with an established CCRA Section 84 release plan was slightly lower than the established target due to a change in process. In July 2018, an online tool called 84-The Path Home went live to prompt relevant case management team members to take the next required steps in the Section 84 process, including confirmation of the offender’s interest in p…
Not met
2019-20≥ 39.9%202037.1%
To support enhanced Section 84 planning, CSC changed its guidelines, including the provision to commence Section 84 planning up to two years prior to the offender’s first eligible release date. When first launched, the more robust process impacted operational efficiencies, given a longer planning time; however, it is anticipated that, as staff acquire greater exposure and familiarity with the rel…
Not met
2020-21≥ 39.9%202136.1%
CSC is working to improve results. For further information, please refer to the 2020-21 Departmental Results Report.
Not met
2021-22≥ 41%202241.1%Met
2022-23≥ 41%202345.3%Met
2023-24≥ 39.9%202447.7%Met
2024-25≥ 40.8%202548.4%Met
Percentage of offenders who were granted a discretionary release at the time of their first release
Expected result: The accurate assessment of risk and supervision of offenders contributes to a reduction in crime
56.4%2018-19✓ met55%2019-20✓ met52.7%2020-21✓ met48.8%2021-22✓ met53.6%2022-23✓ met57.8%2023-24✓ met55.7%2024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 39.9%201956.4%Met
2019-20≥ 39.9%202055%Met
2020-21≥ 39.9%202152.7%Met
2021-22≥ 43.7%202248.8%Met
2022-23≥ 43.7%202353.6%
CSC is working to improve results. For further information, please refer to the 2022-23 Departmental Results Report.
Met
2023-24≥ 49.6%202457.8%Met
2024-25≥ 49.6%202555.7%Met

Current: the 2026-27 plan's targets

Percentage of correctional plans completed within timeframes
Expected result: The accurate assessment of risk and supervision of offenders contributes to a reduction in crime
86%2026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 86%2027—Planned
Percentage of Indigenous offenders with a Section 84 release plan prior to first release
Expected result: The accurate assessment of risk and supervision of offenders contributes to a reduction in crime
39%2026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 39%2027—Planned
Percentage of offenders who were granted a discretionary release at the time of their first release
Expected result: The accurate assessment of risk and supervision of offenders contributes to a reduction in crime
55.7%2026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 55.7%2027—Planned
Percentage of successful transitions to lower security
Expected result: The accurate assessment of risk and supervision of offenders contributes to a reduction in crime
90.2%2026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 90.2%2027—Planned

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2018-19: $227M2018-19: $226M2018-192019-20: $229M2019-20: $234M2019-202020-21: $232M2020-21: $264M2020-212021-22: $251M2021-22: $251M2021-222022-23: $265M2022-23: $249M2022-232023-24: $259M2023-24: $307M2023-242024-25: $289M2024-25: $305M2024-252025-26: $324M2025-262026-27: $320M2026-272027-28: $311M2027-282028-29: $281M2028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$227M$226M
2019-20$229M$234M
2020-21$232M$264M
2021-22$251M$251M
2022-23$265M$249M
2023-24$259M$307M
2024-25$289M$305M
2025-26$324M—
2026-27$320M—
2027-28$311M*—
2028-29$281M*—

Employees (FTEs)

2018-19: 2,3062018-19: 2,3262018-192019-20: 2,3242019-20: 2,3712019-202020-21: 2,3762020-21: 2,3602020-212021-22: 2,3622021-22: 2,3852021-222022-23: 2,3732022-23: 2,3862022-232023-24: 2,3762023-24: 2,4832023-242024-25: 2,4902024-25: 2,5422024-252025-26: 2,5362025-262026-27: 2,4032026-272027-28: 2,3252027-282028-29: 2,3092028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-192,3062,326
2019-202,3242,371
2020-212,3762,360
2021-222,3622,385
2022-232,3732,386
2023-242,3762,483
2024-252,4902,542
2025-262,536—
2026-272,403—
2027-282,325*—
2028-292,309*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.