Program directory · Correctional Service Canada
Offender Case Management
- Department
- Correctional Service Canada
- Program code
- BUK01 (CSC)
- Core responsibility
- Correctional Interventions
- In Departmental Plans
- 2018-19 – 2026-27 · New since an earlier plan
What it does
The Offender Case Management program contributes to Correctional Interventions through a dynamic process that includes interventions to assess, guide, and support offenders throughout their sentences.
Key activities and outputs include constructing a changeable sentence continuum, effecting court orders, intake assessment, development of correctional plans, penitentiary placement, progress monitoring of correctional plans, transfers, institutional supervision, pre-release planning and case preparation for release, as well as community supervision to ensure the safe and successful management of offender risk and needs.
Source: the department's Program Inventory, via GC InfoBase.
History and lineage
First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).
| Program | Relation | Years with data | Actual spending over those years |
|---|---|---|---|
| Offender Case Management | This program | 2018-19 – 2028-29 | $1.84B |
No earlier or later program in the same department has a similar name.
Significant changes in scope and budget
Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.
| Year | What changed | Source |
|---|---|---|
| 2026-27 | Indicators added: Percentage of successful transitions to lower security | Departmental Results Framework (GC InfoBase) |
Success criteria
The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.
Historical: targets against results
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 95% | 2019 | 93.4% The slightly lower than target result is caused by late completions of correctional plans, data quality issues and other reasons, such as delays in obtaining court documents. | Not met |
| 2019-20 | ≥ 95% | 2020 | 96.5% | Met |
| 2020-21 | ≥ 95% | 2021 | 90.3% CSC is working to improve results. For further information, please refer to the 2020-21 Departmental Results Report. | Not met |
| 2021-22 | ≥ 95% | 2022 | 85.9% CSC is working to improve results. For further information, please refer to the 2021-22 Departmental Results Report. | Not met |
| 2022-23 | ≥ 95% | 2023 | 87.8% CSC is working to improve results. For further information, please refer to the 2022-23 Departmental Results Report. | Not met |
| 2023-24 | ≥ 87.9% | 2024 | 84.5% CSC is working to improve results. For further information, please refer to the 2023-24 Departmental Results Report. | Not met |
| 2024-25 | ≥ 87.9% | 2025 | 85.9% CSC is working to improve results. For further information, please refer to the 2024-25 Departmental Results Report. | Not met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 39.9% | 2019 | 38.1% In 2018–19, the percentage of Indigenous offenders with an established CCRA Section 84 release plan was slightly lower than the established target due to a change in process. In July 2018, an online tool called 84-The Path Home went live to prompt relevant case management team members to take the next required steps in the Section 84 process, including confirmation of the offender’s interest in p… | Not met |
| 2019-20 | ≥ 39.9% | 2020 | 37.1% To support enhanced Section 84 planning, CSC changed its guidelines, including the provision to commence Section 84 planning up to two years prior to the offender’s first eligible release date. When first launched, the more robust process impacted operational efficiencies, given a longer planning time; however, it is anticipated that, as staff acquire greater exposure and familiarity with the rel… | Not met |
| 2020-21 | ≥ 39.9% | 2021 | 36.1% CSC is working to improve results. For further information, please refer to the 2020-21 Departmental Results Report. | Not met |
| 2021-22 | ≥ 41% | 2022 | 41.1% | Met |
| 2022-23 | ≥ 41% | 2023 | 45.3% | Met |
| 2023-24 | ≥ 39.9% | 2024 | 47.7% | Met |
| 2024-25 | ≥ 40.8% | 2025 | 48.4% | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 39.9% | 2019 | 56.4% | Met |
| 2019-20 | ≥ 39.9% | 2020 | 55% | Met |
| 2020-21 | ≥ 39.9% | 2021 | 52.7% | Met |
| 2021-22 | ≥ 43.7% | 2022 | 48.8% | Met |
| 2022-23 | ≥ 43.7% | 2023 | 53.6% CSC is working to improve results. For further information, please refer to the 2022-23 Departmental Results Report. | Met |
| 2023-24 | ≥ 49.6% | 2024 | 57.8% | Met |
| 2024-25 | ≥ 49.6% | 2025 | 55.7% | Met |
Current: the 2026-27 plan's targets
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 86% | 2027 | — | Planned |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 39% | 2027 | — | Planned |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 55.7% | 2027 | — | Planned |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 90.2% | 2027 | — | Planned |
Future goals: targets due after 2026-27
No targets with a later due date.
Spending and employees: planned against actual
Spending
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2018-19 | $227M | $226M |
| 2019-20 | $229M | $234M |
| 2020-21 | $232M | $264M |
| 2021-22 | $251M | $251M |
| 2022-23 | $265M | $249M |
| 2023-24 | $259M | $307M |
| 2024-25 | $289M | $305M |
| 2025-26 | $324M | — |
| 2026-27 | $320M | — |
| 2027-28 | $311M* | — |
| 2028-29 | $281M* | — |
Employees (FTEs)
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2018-19 | 2,306 | 2,326 |
| 2019-20 | 2,324 | 2,371 |
| 2020-21 | 2,376 | 2,360 |
| 2021-22 | 2,362 | 2,385 |
| 2022-23 | 2,373 | 2,386 |
| 2023-24 | 2,376 | 2,483 |
| 2024-25 | 2,490 | 2,542 |
| 2025-26 | 2,536 | — |
| 2026-27 | 2,403 | — |
| 2027-28 | 2,325* | — |
| 2028-29 | 2,309* | — |
Planned spending, plan by plan
Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans
| Plan | 2018-19 | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | 2024-25 | 2025-26 | 2026-27 | 2027-28 | 2028-29 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2018-19 plan | $227,346,806 | $227,053,676 | $226,998,858 | ||||||||
| 2019-20 plan | $228,528,548 | $227,975,909 | $227,814,237 | ||||||||
| 2020-21 plan | $232,329,564 | $234,544,351 | $237,037,468 | ||||||||
| 2021-22 plan | $251,195,225 | $253,400,963 | $254,536,558 | ||||||||
| 2022-23 plan | $265,427,552 | $262,167,963 | $252,953,780 | ||||||||
| 2023-24 plan | $258,611,231 | $258,650,900 | $257,594,835 | ||||||||
| 2024-25 plan | $289,123,566 | $302,662,893 | $298,043,198 | ||||||||
| 2025-26 plan | $324,222,361 | $338,567,406 | $317,067,827 | ||||||||
| 2026-27 plan | $320,165,816 | $311,160,122 | $280,807,781 | ||||||||
| Actual | $225,938,546 | $233,912,620 | $264,080,202 | $250,988,650 | $249,455,818 | $306,568,708 | $305,176,353 |
Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.