Program directory · Global Affairs Canada
Foreign Service Directives
- Department
- Global Affairs Canada
- Program code
- BVF02 (EA)
- Core responsibility
- Support for Canada's Presence Abroad
- In Departmental Plans
- 2018-19 – 2024-25 · Appeared and later dropped
What it does
The Foreign Service Directives Program is responsible for the management and administration of the Foreign Services Directives, a system of allowances and terms and conditions of employment that, in combination with salary, enable departments and agencies to recruit, retain and deploy qualified employees in support of Government of Canada programs abroad.
Source: the department's Program Inventory, via GC InfoBase.
History and lineage
First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).
| Program | Relation | Years with data | Actual spending over those years |
|---|---|---|---|
| Foreign Service Directives | This program | 2018-19 – 2026-27 | $1.37B |
No earlier or later program in the same department has a similar name.
Significant changes in scope and budget
Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.
| Year | What changed | Source |
|---|---|---|
| 2020-21 | Indicators dropped: Full Time Equivalent (FTE) cost per Foreign Service Directive (FSD) transaction | Departmental Results Framework (GC InfoBase) |
Success criteria
The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.
Historical: targets against results
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 75% | 2019 | 90% | Met |
| 2019-20 | ≥ 75% | 2020 | 79.4% | Met |
| 2020-21 | ≥ 75% | 2021 | 81% | Met |
| 2021-22 | ≥ 75% | 2022 | — The survey was not conducted last year due to staff shortages and increased number of priorities. | No result reported |
| 2022-23 | ≥ 75% | 2023 | 86% | Met |
| 2023-24 | ≥ 80% | 2024 | 66% The target was not met due to staffing shortages impacting service delivery, including fewer information sessions and updates to online resources. | Not met |
| 2024-25 | ≥ 80% | 2025 | 86% | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 75% | 2019 | 63% Based on a survey conducted in the Fall of 2018 with clients relocated over the 2018 relocation season, 63% indicated the FSD client Service provides very good service. The 2018 relocation process was seriously affected by capacity issues experienced by Health Canada that year, which resulted in medical clearances of employees and their families being issued much later than normal. This in turn d… | Not met |
| 2019-20 | ≥ 75% | 2020 | 71.3% The 2019 relocation process was impacted by the implementation of a new global relocation contract and delays in obtaining medical clearances and posting confirmation forms. Despite delays, statisfaction increased by 8% during this period. | Not met |
| 2020-21 | ≥ 75% | 2021 | 69% Stress related to evaluation of nearly 500 employees and their families due to the COVID-19 pandemic may have impacted overall satisfaction of CBS regarding FSD support. | Not met |
| 2021-22 | ≥ 75% | 2022 | — The survey was not conducted last year due to staff shortages and increased number of priorities. | No result reported |
| 2022-23 | ≥ 75% | 2023 | 59% The lasting strain on service delivery due to the pandemic, shipping delays, and global inflationary have created ongoing challenges to meet the previously targeted level of client satisfaction. | Not met |
| 2023-24 | ≥ 80% | 2024 | 64% The target was not met due to staffing shortages impacting service delivery. | Not met |
| 2024-25 | ≥ 80% | 2025 | 60% Client satisfaction was affected by the transition to a new relocation arrangement introduced in partnership with Public Services and Procurement Canada. | Not met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≤ $22 | 2019 | $25 The costs is slightly higher than anticipated due to a higher level of spent salaries given sustained efforts to fill vacant positions. | Not met |
| 2019-20 | ≤ $22 | 2020 | $16 | Met |
Current: the 2026-27 plan's targets
No indicators in the 2026-27 plan.
Future goals: targets due after 2026-27
No targets with a later due date.
Spending and employees: planned against actual
Spending
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2018-19 | $171M | $179M |
| 2019-20 | $173M | $201M |
| 2020-21 | $185M | $164M |
| 2021-22 | $206M | $191M |
| 2022-23 | $164M | $194M |
| 2023-24 | $188M | $211M |
| 2024-25 | $228M | $226M |
| 2025-26 | $228M* | — |
| 2026-27 | $228M* | — |
Employees (FTEs)
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2018-19 | 40 | 38 |
| 2019-20 | 38 | 38 |
| 2020-21 | 39 | 47 |
| 2021-22 | 50 | 42 |
| 2022-23 | 52 | 44 |
| 2023-24 | 48 | 41 |
| 2024-25 | 51 | 44 |
| 2025-26 | 51* | — |
| 2026-27 | 51* | — |
Planned spending, plan by plan
Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans
| Plan | 2018-19 | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | 2024-25 | 2025-26 | 2026-27 |
|---|---|---|---|---|---|---|---|---|---|
| 2018-19 plan | $171,154,670 | $168,323,425 | $168,024,783 | ||||||
| 2019-20 plan | $172,759,659 | $172,205,904 | $173,129,406 | ||||||
| 2020-21 plan | $184,696,193 | $185,154,026 | $184,436,326 | ||||||
| 2021-22 plan | $205,896,126 | $205,154,567 | $205,217,686 | ||||||
| 2022-23 plan | $164,388,953 | $164,485,492 | $164,522,965 | ||||||
| 2023-24 plan | $188,307,999 | $188,308,440 | $188,421,789 | ||||||
| 2024-25 plan | $228,000,563 | $228,284,108 | $228,328,472 | ||||||
| Actual | $179,440,343 | $200,902,979 | $163,764,579 | $191,211,897 | $194,128,756 | $210,969,599 | $226,109,187 |
Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.
