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Program directory · Global Affairs Canada

Locally Engaged Staff Services

Program code
BVF04 (EA)
Core responsibility
Support for Canada's Presence Abroad
In Departmental Plans
2018-19 – 2024-25 · Appeared and later dropped

What it does

The Locally Engaged Staff (LES) Services Program is responsible for setting and managing the human resources legislative, regulatory, and policy framework for LES employed at missions abroad, as well as management and administration of the LES Classification; Compensation; and Pension, Insurance, and Social Security Program.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-252025-262026-27Locally Engaged Staff Services 2018-19: $75.1MLocally Engaged Staff Services 2019-20: $74.3MLocally Engaged Staff Services 2020-21: $78.1MLocally Engaged Staff Services 2021-22: $86.2MLocally Engaged Staff Services 2022-23: $96.8MLocally Engaged Staff Services 2023-24: $114MLocally Engaged Staff Services 2024-25: $118MLocally Engaged Staff Services 2025-26: $126MLocally Engaged Staff Services 2026-27: $121MLocally Engaged Staff Services
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data.
ProgramRelationYears with dataActual spending over those years
Locally Engaged Staff ServicesThis program2018-19 – 2026-27$643M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2020-21Indicators dropped: Percentage of Locally Engaged Staff who indicated they were aware of where to obtain information on pensions, insurance and social security programs and appropriate service standards.Departmental Results Framework (GC InfoBase)
2021-22Indicators added: Percentage of Locally Engaged Staff Policy Instruments and management strategies developed, reviewed and updated, as per the fiscal year review cycle.; Rate of compliance of pension, social security and insurance with principles in the TB Policy on Locally Engaged Staff, as per the fiscal review cycle.; Rate of completion of country reviews for Locally Engaged Staff pension, social security and insurance (Global Review).Departmental Results Framework (GC InfoBase)
2021-22Indicators dropped: Percentage of Locally Engaged Staff (LES) Terms and Conditions of Employment updated based on the planned number for the fiscal year.; Percentage of requests received by the Pensions and Insurance Division and responded to within the 90 day published service standardDepartmental Results Framework (GC InfoBase)
2023-24Indicators added: Rate of completion of country reviews for Locally Engaged Staff pension, social security and insurance (Benefits Modernization Initiative), as per the fiscal year review cycle.Departmental Results Framework (GC InfoBase)
2023-24Indicators dropped: Rate of completion of country reviews for Locally Engaged Staff pension, social security and insurance (Global Review).Departmental Results Framework (GC InfoBase)

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Percentage of Locally Engaged Staff Policy Instruments and management strategies developed, reviewed and updated, as per the fiscal year review cycle.
Expected result: Locally Engaged Staff (LES) supporting Government of Canada programs abroad receive salary determination according to updated Terms and Conditions of Employment.
57%2021-22✓ met10%2022-23✗ not met49%2023-24✓ met100%2024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2021-22≥ 25%202257%Met
2022-23≥ 20%202310%
The coming into force of the LES Employment Regulations 2023 was delayed until 2023-24, and resource constraints limited completion of reviews.
Not met
2023-24≥ 20%202449%Met
2024-25≥ 25%2025100%Met
Rate of completion of country reviews for Locally Engaged Staff pension, social security and insurance (Benefits Modernization Initiative), as per the fiscal year review cycle.
Expected result: Head Office End of service entitlements are delivered within established 90 day service standard.
100%2023-24✓ met100%2024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2023-24≥ 80%2024100%Met
2024-25≥ 75%2025100%Met
Rate of compliance of pension, social security and insurance with principles in the TB Policy on Locally Engaged Staff, as per the fiscal review cycle.
Expected result: Manage authorities of the Locally Engaged Staff (LES) Pension, Insurance and Social Security Program meeting Treasury Board governing principles and monitoring and reporting requirements.
33%2021-22✗ not met65%2022-23✓ met63%2023-24✓ met80%2024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2021-22≥ 60%202233%
The Benefits Modernization Initiative was launched in late 2021. No new data is currently available.
Not met
2022-23≥ 60%202365%Met
2023-24≥ 60%202463%Met
2024-25≥ 40%202580%Met
Rate of completion of country reviews for Locally Engaged Staff pension, social security and insurance (Global Review).
Expected result: Head Office End of service entitlements are delivered within established 90 day service standard.
60%2021-22– no result100%2022-23✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2021-22≥ 60%2022—
The Benefits Modernization Initiative was launched in late 2021. The Country Specific Reviews have not started.
No result reported
2022-23≥ 80%2023100%Met
Percentage of Locally Engaged Staff (LES) Terms and Conditions of Employment updated based on the planned number for the fiscal year.
Expected result: Locally Engaged Staff (LES) supporting Government of Canada programs abroad receive salary determination according to updated Terms and Conditions of Employment.
100%2018-19✓ met17.5%2019-20✗ not met45%2020-21✗ not met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 85%2019100%Met
2019-20≥ 85%202017.5%
Due to the COVID-19 pandemic, Global Affairs Canada shifted priorities towards the provision of just-in-time human resource advice and guidance, and the development and publication of communications products to ensure sound management of the global Locally Engaged Staff workforce. This, combined with reduced staff and shifting to working remotely, had a significant impact on the department's abil…
Not met
2020-21≥ 90%202145%
After the onset of the COVID-19 pandemic, GAC concentrated its effort on dealing with the backlog of outstanding terms and conditions (Ts&Cs) documents dating back to 2017-18. GAC completed the updates and successfully published 97% of the backlog for a total of 41 T&Cs documents.
Not met
Percentage of requests received by the Pensions and Insurance Division and responded to within the 90 day published service standard
Expected result: Head Office End of service entitlements are delivered within established 90 day service standard.
97%2018-19✓ met95%2019-20✓ met86%2020-21✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 75%201997%Met
2019-20≥ 75%202095%Met
2020-21≥ 75%202186%Met
Percentage of Locally Engaged Staff who indicated they were aware of where to obtain information on pensions, insurance and social security programs and appropriate service standards.
Expected result: Accurate staff relations advice, guidance and/or support provided to missions abroad.
Report yearTargetDueResultStatus
2019-20—2020—
The survey used to capture this data was discontinued due to changes in the organizational structure.
No result reported

Current: the 2026-27 plan's targets

No indicators in the 2026-27 plan.

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2018-19: $56.3M2018-19: $75.1M2018-192019-20: $74.6M2019-20: $74.3M2019-202020-21: $77.2M2020-21: $78.1M2020-212021-22: $91.7M2021-22: $86.2M2021-222022-23: $89.2M2022-23: $96.8M2022-232023-24: $110M2023-24: $114M2023-242024-25: $121M2024-25: $118M2024-252025-26: $126M2025-262026-27: $121M2026-27
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$56.3M$75.1M
2019-20$74.6M$74.3M
2020-21$77.2M$78.1M
2021-22$91.7M$86.2M
2022-23$89.2M$96.8M
2023-24$110M$114M
2024-25$121M$118M
2025-26$126M*—
2026-27$121M*—

Employees (FTEs)

2018-19: 482018-19: 402018-192019-20: 482019-20: 402019-202020-21: 472020-21: 422020-212021-22: 462021-22: 412021-222022-23: 522022-23: 432022-232023-24: 572023-24: 422023-242024-25: 572024-25: 482024-252025-26: 572025-262026-27: 572026-27
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-194840
2019-204840
2020-214742
2021-224641
2022-235243
2023-245742
2024-255748
2025-2657*—
2026-2757*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.