Program directory · Global Affairs Canada
Mission Network IM/IT
- Department
- Global Affairs Canada
- Program code
- BVF08 (EA)
- Core responsibility
- Support for Canada's Presence Abroad
- In Departmental Plans
- 2018-19 – 2024-25 · Appeared and later dropped
What it does
The Mission Network Information Management/Information Technology (IM/IT) Program facilitates the dissemination of service standards and delivers IM/IT services across Canada’s network of missions abroad.
Source: the department's Program Inventory, via GC InfoBase.
History and lineage
First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).
| Program | Relation | Years with data | Actual spending over those years |
|---|---|---|---|
| Mission Network IM/IT | This program | 2018-19 – 2026-27 | $641M |
No earlier or later program in the same department has a similar name.
Significant changes in scope and budget
Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.
| Year | What changed | Source |
|---|---|---|
| 2019-20 | Employees (FTEs) 252, against 205 in 2018-19 (+23%). | FTEs (GC InfoBase) |
| 2020-21 | Spending $87.5M, against $65.6M in 2019-20 (+33%). | Actual spending (GC InfoBase) |
| 2022-23 | Spending $111M, against $88.5M in 2021-22 (+26%). | Actual spending (GC InfoBase) |
| 2025-26 | Planned spending $81M, against $111M in 2024-25 (−27%). | Latest Departmental Plan |
Success criteria
The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.
Historical: targets against results
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 95% | 2019 | 99% | Met |
| 2019-20 | ≥ 95% | 2020 | — In June 2019, a new service delivery platform was implemented to replace the aging legacy system, which uses a different methodology for collecting data and performance metrics. New baseline performance metrics will be established for the 2020-21 reporting period. | No result reported |
| 2020-21 | ≥ 80% | 2021 | 78.2% Target was not met due to shift to remote work and repatriation of mission staff, resulting in increased demand and reduced staff providing assistance. | Not met |
| 2021-22 | ≥ 85% | 2022 | 78% Pivot to remote support and increased time required to resolve issues when staff working remotely, combined with rapid rollout of new technologies, and work to recover from cyber incident served to increase the amount of time required to resolve service requests. | Not met |
| 2022-23 | ≥ 85% | 2023 | 84% Target nearly met, despite significant challenges (cyber event, new Enterprise Service Model onboarding, staffing challenges). | Not met |
| 2023-24 | ≥ 85% | 2024 | 83% The result was slightly below the target due to new working relationships with, and processes from, Shared Services Canada, as well as on-going recovery work associated with cyber-related incidents. | Not met |
| 2024-25 | ≥ 85% | 2025 | 82% The result was slightly below target due to a failed software update, ongoing cyber incident response and continued adaptation to Shared Services Canada's service model. | Not met |
Current: the 2026-27 plan's targets
No indicators in the 2026-27 plan.
Future goals: targets due after 2026-27
No targets with a later due date.
Spending and employees: planned against actual
Spending
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2018-19 | $67.9M | $74.3M |
| 2019-20 | $71.6M | $65.6M |
| 2020-21 | $65.8M | $87.5M |
| 2021-22 | $61.9M | $88.5M |
| 2022-23 | $72M | $111M |
| 2023-24 | $76.4M | $103M |
| 2024-25 | $81M | $111M |
| 2025-26 | $81M* | — |
| 2026-27 | $81.1M* | — |
Employees (FTEs)
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2018-19 | 224 | 205 |
| 2019-20 | 237 | 252 |
| 2020-21 | 318 | 276 |
| 2021-22 | 335 | 318 |
| 2022-23 | 341 | 372 |
| 2023-24 | 238 | 311 |
| 2024-25 | 211 | 257 |
| 2025-26 | 217* | — |
| 2026-27 | 220* | — |
Planned spending, plan by plan
Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans
| Plan | 2018-19 | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | 2024-25 | 2025-26 | 2026-27 |
|---|---|---|---|---|---|---|---|---|---|
| 2018-19 plan | $67,911,734 | $68,698,182 | $66,373,351 | ||||||
| 2019-20 plan | $71,571,570 | $70,197,368 | $68,757,909 | ||||||
| 2020-21 plan | $65,813,428 | $64,406,354 | $68,016,318 | ||||||
| 2021-22 plan | $61,870,696 | $65,480,866 | $64,341,725 | ||||||
| 2022-23 plan | $72,008,221 | $73,727,834 | $74,764,179 | ||||||
| 2023-24 plan | $76,379,804 | $77,405,811 | $77,509,752 | ||||||
| 2024-25 plan | $81,021,069 | $81,040,385 | $81,114,884 | ||||||
| Actual | $74,283,877 | $65,636,855 | $87,502,552 | $88,504,884 | $111,177,779 | $102,764,899 | $111,261,615 |
Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.
