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Program directory · Health Canada

Health Canada Specialized Services

Department
Health Canada
Program code
BVH17 (H)
Core responsibility
Health Protection and Promotion
In Departmental Plans
2018-19 – 2026-27 · New since an earlier plan

What it does

Health Canada is mandated by legislation, Treasury Board policy, and government direction with the responsibility to deliver three specialized services, as follows:

The Employee Assistance Program is an elective service to federal government departments that provides access to immediate crisis counselling (by telephone) and referrals to short-term counselling services for federal public servants. The Employee Assistance Program is currently serving 85+ federal departments and agencies through a network of contracted mental health professionals.

The Public Service Occupational Health Program helps deputy heads comply with their obligations under the Canada Labour Code to protect employee health and safety at work by: performing occupational health evaluations (which can include immunization services) and providing evidence-based occupational health consultation and guidance to departments on risks and hazards (e.g., asbestos, noise, tuberculosis, Legionella).

The Internationally Protected Persons Program supports the Government of Canada in fulfilling its international obligations under customary International Law by ensuring the health protection of Internationally Protected Persons (e.g., heads of state / government, foreign government officials, the Royal Family and other dignitaries) visiting Canada in the context of regular visits or their participation in international major events (e.g., G7 / G20 Summit).

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Health Canada Specialized Services 2018-19: $18.7MHealth Canada Specialized Services 2019-20: $19.4MHealth Canada Specialized Services 2020-21: $28.1MHealth Canada Specialized Services 2021-22: $26.2MHealth Canada Specialized Services 2022-23: $30.8MHealth Canada Specialized Services 2023-24: $34.1MHealth Canada Specialized Services 2024-25: $33.6MHealth Canada Specialized Services 2025-26: $37.8MHealth Canada Specialized Services 2026-27: $31.3MHealth Canada Specialized Services 2027-28: $25.2MHealth Canada Specialized Services 2028-29: $25.1MHealth Canada Specialized ServicesSpecialized Health Services and Internationally Prote…Health Canada Specialized Services
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data. The line at the bottom shows this program's names over time.
ProgramRelationYears with dataActual spending over those years
Health Canada Specialized ServicesThis program2018-19 – 2028-29$191M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2020-21Employees (FTEs) 270, against 216 in 2019-20 (+25%).FTEs (GC InfoBase)
2020-21Spending $28.1M, against $19.4M in 2019-20 (+44%).Actual spending (GC InfoBase)
2022-23Indicators added: Percentage of clients that reported they are satisfied with the service they receivedDepartmental Results Framework (GC InfoBase)
2022-23Indicators dropped: Employee Assistance Program Client SatisfactionDepartmental Results Framework (GC InfoBase)
2022-23Renamed from “Specialized Health Services and Internationally Protected Persons Program” to “Health Canada Specialized Services”.GC InfoBase program names by year
2024Budget 2024 measure “Public Service Occupational Health”: $24M in total over its years (linked to this program by name, a best-effort match).Budget 2024, PDF page 368
2025-26Planned employees (FTEs) 411, against 330 in 2024-25 (+25%).FTEs (GC InfoBase)

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Percentage of clients that reported they are satisfied with the service they received
Expected result: Federal public servants in client departments are satisfied with Employee Assistance Program services
88.4%2022-23✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2022-23≥ 85%202388.4%Met
Employee Assistance Program Client Satisfaction
Expected result: Satisfaction with specialized health services
86.6%2018-19✓ met80.5%2019-20✗ not met87.4%2020-21✓ met86.4%2021-22✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 85%201886.6%Met
2019-20≥ 85%202080.5%
The 2019-2020 actual result is slightly below target (-5%) partly due to the timing of the survey for the 2019-2020 fiscal year, with all collection occurring in March 2020 (during the upswing of COVID-19 in Canada). The Department is monitoring and reviewing internal practices to determine potential improvements to the Employees assistance Services to increase employees satisfaction levels in th…
Not met
2020-21≥ 85%202187.4%Met
2021-22≥ 85%202286.4%Met

Current: the 2026-27 plan's targets

Percentage of clients that reported they are satisfied with the service they received
Expected result: Federal public servants in client departments are satisfied with Employee Assistance Program services
85%2026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 85%2027—Planned

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2018-19: $21.6M2018-19: $18.7M2018-192019-20: $18.1M2019-20: $19.4M2019-202020-21: $18M2020-21: $28.1M2020-212021-22: $18.7M2021-22: $26.2M2021-222022-23: $25.5M2022-23: $30.8M2022-232023-24: $26.1M2023-24: $34.1M2023-242024-25: $23.4M2024-25: $33.6M2024-252025-26: $37.8M2025-262026-27: $31.3M2026-272027-28: $25.2M2027-282028-29: $25.1M2028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$21.6M$18.7M
2019-20$18.1M$19.4M
2020-21$18M$28.1M
2021-22$18.7M$26.2M
2022-23$25.5M$30.8M
2023-24$26.1M$34.1M
2024-25$23.4M$33.6M
2025-26$37.8M—
2026-27$31.3M—
2027-28$25.2M*—
2028-29$25.1M*—

Employees (FTEs)

2018-19: 2622018-19: 2062018-192019-20: 2552019-20: 2162019-202020-21: 2552020-21: 2702020-212021-22: 2552021-22: 3022021-222022-23: 3632022-23: 3232022-232023-24: 3732023-24: 3422023-242024-25: 3562024-25: 3302024-252025-26: 4112025-262026-27: 4162026-272027-28: 3802027-282028-29: 3782028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19262206
2019-20255216
2020-21255270
2021-22255302
2022-23363323
2023-24373342
2024-25356330
2025-26411—
2026-27416—
2027-28380*—
2028-29378*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.