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Program directory · Immigration and Refugee Board of Canada

Internal Services

Program code
ISS00 (IRB)
In Departmental Plans
2018-19 – 2026-27 · New since an earlier plan

What it does

Internal Services are those groups of related activities and resources that the Federal Government considers to be services in support of programs and/or required to meet corporate obligations of an organization. Internal Services refer to the activities and resources of the ten distinct services that support program delivery in the organization, regardless of the Internal Services delivery model in a department as per Section 6.2 of the Guide on Recording and Reporting of Internal Services Expenditures.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Internal Services 2018-19: $47MInternal Services 2019-20: $61.2MInternal Services 2020-21: $86.5MInternal Services 2021-22: $74.4MInternal Services 2022-23: $73.4MInternal Services 2023-24: $88.2MInternal Services 2024-25: $79.6MInternal Services 2025-26: $74.4MInternal Services 2026-27: $82.3MInternal Services 2027-28: $80.7MInternal Services 2028-29: $75.4MInternal ServicesInternal Serv…Internal Services
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data. The line at the bottom shows this program's names over time.
ProgramRelationYears with dataActual spending over those years
Internal ServicesThis program2018-19 – 2028-29$510M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2019-20Employees (FTEs) 382, against 296 in 2018-19 (+29%).FTEs (GC InfoBase)
2019-20Renamed from “Internal Services - Immigration and Refugee Board” to “Internal Services”.GC InfoBase program names by year
2019-20Spending $61.2M, against $47M in 2018-19 (+30%).Actual spending (GC InfoBase)
2020-21Spending $86.5M, against $61.2M in 2019-20 (+41%).Actual spending (GC InfoBase)

Success criteria

Neither this program nor its core responsibility has results indicators in GC InfoBase (internal services, for example, have none).

Spending and employees: planned against actual

Spending

2018-19: $33.4M2018-19: $47M2018-192019-20: $37.3M2019-20: $61.2M2019-202020-21: $79.1M2020-21: $86.5M2020-212021-22: $62.4M2021-22: $74.4M2021-222022-23: $58.9M2022-23: $73.4M2022-232023-24: $65.6M2023-24: $88.2M2023-242024-25: $66.8M2024-25: $79.6M2024-252025-26: $74.4M2025-262026-27: $82.3M2026-272027-28: $80.7M2027-282028-29: $75.4M2028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$33.4M$47M
2019-20$37.3M$61.2M
2020-21$79.1M$86.5M
2021-22$62.4M$74.4M
2022-23$58.9M$73.4M
2023-24$65.6M$88.2M
2024-25$66.8M$79.6M
2025-26$74.4M—
2026-27$82.3M—
2027-28$80.7M*—
2028-29$75.4M*—

Employees (FTEs)

2018-19: 2702018-19: 2962018-192019-20: 2582019-20: 3822019-202020-21: 4112020-21: 4522020-212021-22: 4582021-22: 4712021-222022-23: 4582022-23: 4512022-232023-24: 4322023-24: 4772023-242024-25: 4542024-25: 5222024-252025-26: 4742025-262026-27: 4922026-272027-28: 4832027-282028-29: 4592028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19270296
2019-20258382
2020-21411452
2021-22458471
2022-23458451
2023-24432477
2024-25454522
2025-26474—
2026-27492—
2027-28483*—
2028-29459*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.