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Program directory · Department of Justice Canada

Advisory Services

Program code
BNX03 (JUS)
Core responsibility
Legal Services
In Departmental Plans
2018-19 – 2026-27 · New since an earlier plan

What it does

Abbreviated version: Legal advisory services are integral to Justice Canada’s role in supporting the Minister of Justice and Attorney General of Canada as Government’s chief law officer in terms of ongoing governmental operations and in the development of legislation, policies, programs and services for Canadians. Legal advisory services assist the Government in achieving its objectives in accordance with the law and in ensuring that it meets its constitutional obligations (including the Canadian Charter of Rights and Freedoms) and international obligations. Legal advisory professionals work in close collaboration with client departments and agencies in order to provide high quality bilingual and bijural legal services to support clients in achieving their departmental priorities. Legal advisory professionals also work with their Justice Canada colleagues to ensure the integration and coherence of advisory, legislative, policy and litigation advice in various legal areas. Legal advisory professionals also provide assistance to the Government in identifying its legal risks, thus helping client departments and agencies in factoring legal risks and implications into their chosen courses of action in delivering policies, programs and services to Canadians.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Advisory Services 2018-19: $113MAdvisory Services 2019-20: $104MAdvisory Services 2020-21: $103MAdvisory Services 2021-22: $109MAdvisory Services 2022-23: $106MAdvisory Services 2023-24: $105MAdvisory Services 2024-25: $230MAdvisory Services 2025-26: $127MAdvisory Services 2026-27: $124MAdvisory Services 2027-28: $117MAdvisory Services 2028-29: $115MAdvisory Services
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data.
ProgramRelationYears with dataActual spending over those years
Advisory ServicesThis program2018-19 – 2028-29$869M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2022-23Indicators added: Client satisfaction mean rating on the overall quality of legal advisory services; Client satisfaction mean rating on the responsiveness of legal advisory services; Client satisfaction mean rating on the timeliness of legal advisory services; Client satisfaction mean rating on the usefulness of legal advisory servicesDepartmental Results Framework (GC InfoBase)
2022-23Indicators dropped: Client satisfaction mean rating of 8.0 (or greater) on a 10-point scale on the overall quality of legal services.; Client satisfaction mean rating of 8.0 (or greater) on a 10-point scale on the performance of legal services against the Service Standards for the Provision of Legal Services in Government.Departmental Results Framework (GC InfoBase)
2024-25Spending $230M, against $105M in 2023-24 (+119%).Actual spending (GC InfoBase)
2025-26Planned spending $127M, against $230M in 2024-25 (−45%).Latest Departmental Plan

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Client satisfaction mean rating on the overall quality of legal advisory services
Expected result: Departments, agencies and ministers receive high quality legal advisory services to support and inform decision making.
8.62022-23✓ met8.72023-24✓ met8.62024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2022-23≥ 820238.6Met
2023-24≥ 820248.7
The 2023–24 result reflects interim feedback collected during Cycle V of the Client Feedback Survey.
Met
2024-25≥ 820258.6
The 2024–25 result reflects final feedback collected during Cycle V of the Client Feedback Survey.
Met
Client satisfaction mean rating on the responsiveness of legal advisory services
Expected result: Legal advice is responsive to departments, agencies and ministers.
92022-23✓ met8.32023-24✓ met8.12024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2022-23≥ 820239Met
2023-24≥ 820248.3
The 2023–24 result reflects interim feedback collected during Cycle V of the Client Feedback Survey.
Met
2024-25≥ 820258.1
The 2024–25 result reflects final feedback collected during Cycle V of the Client Feedback Survey.
Met
Client satisfaction mean rating on the timeliness of legal advisory services
Expected result: Legal advice is timely for departments, agencies and ministers.
8.42022-23✓ met8.42023-24✓ met8.32024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2022-23≥ 820238.4Met
2023-24≥ 820248.4
The 2023–24 result reflects interim feedback collected during Cycle V of the Client Feedback Survey.
Met
2024-25≥ 820258.3
The 2024–25 result reflects final feedback collected during Cycle V of the Client Feedback Survey.
Met
Client satisfaction mean rating on the usefulness of legal advisory services
Expected result: Legal advice is useful to departments, agencies and ministers.
8.72022-23✓ met8.82023-24✓ met8.62024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2022-23≥ 820238.7Met
2023-24≥ 820248.8
The 2023–24 result reflects interim feedback collected during Cycle V of the Client Feedback Survey.
Met
2024-25≥ 820258.6
The 2024–25 result reflects final feedback collected during Cycle V of the Client Feedback Survey.
Met
Client satisfaction mean rating of 8.0 (or greater) on a 10-point scale on the overall quality of legal services.
Expected result: Departments and agencies receive high quality legal services.
8.52019-20✓ met8.62020-21✓ met8.62021-22✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2019-20≥ 820208.5
The results from the Client Feedback Survey show that the Department exceeded the target of 8.0 in 2019-20. Advisory: 8.5; Litigation: 8.4; Legislative: 8.6; Regulatory: 8.4
Met
2020-21≥ 820208.6
The result presented for 2020-21 reflects interim feedback collected during Cycle IV of the Department of Justice Canada Legal Services Client Feedback Survey and shows that the Department exceeded the target of 8.0.
Met
2021-22≥ 820228.6
The result presented for 2020-21 reflects interim feedback collected during Cycle IV of the Department of Justice Canada Legal Services Client Feedback Survey and shows that the Department exceeded the target of 8.0.
Met
Client satisfaction mean rating of 8.0 (or greater) on a 10-point scale on the performance of legal services against the Service Standards for the Provision of Legal Services in Government.
Expected result: Departments and agencies receive high quality legal services.
8.42019-20✓ met8.72020-21✓ met8.82021-22✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2019-20≥ 820208.4
The result shown is the average of the performance standards ratings for the legal services provided by the Department of Justice Canada. The ratings are the following: Responsiveness/Accessibility: 8.7; Usefulness: 8.4; Timeliness: 8.2. The results from the Client Feedback Survey show that the Department exceeded the target of 8.0 in 2019-20.
Met
2020-21≥ 820208.7
Results presented in previous Departmental Results Reports for the performance of legal services against the service standards were disaggregated by service dimension (responsiveness/accessibility, usefulness, and timeliness). These results have since been aggregated into a single indicator for the performance of legal services against service standards. In doing so, a weighting strategy was appl…
Met
2021-22≥ 820228.8
The result presented for 2021-22 reflects interim feedback collected during Cycle IV of the Department of Justice Canada Legal Services Client Feedback Survey and shows that the Department exceeded the target of 8.0. A weighting strategy was applied to ensure accurate representation of client feedback. The disaggregated ratings are the following: Responsiveness/Accessibility: 9.0; Usefulness: 8.8…
Met

Current: the 2026-27 plan's targets

Client satisfaction mean rating on the overall quality of legal advisory services
Expected result: Departments, agencies and ministers receive high quality legal advisory services to support and inform decision making.
82026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 82027—Planned
Client satisfaction mean rating on the responsiveness of legal advisory services
Expected result: Legal advice is responsive to departments, agencies and ministers.
82026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 82027—Planned
Client satisfaction mean rating on the timeliness of legal advisory services
Expected result: Legal advice is timely for departments, agencies and ministers.
82026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 82027—Planned
Client satisfaction mean rating on the usefulness of legal advisory services
Expected result: Legal advice is useful to departments, agencies and ministers.
82026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 82027—Planned

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2018-19: $88.3M2018-19: $113M2018-192019-20: $92.9M2019-20: $104M2019-202020-21: $99M2020-21: $103M2020-212021-22: $104M2021-22: $109M2021-222022-23: $106M2022-23: $106M2022-232023-24: $110M2023-24: $105M2023-242024-25: $106M2024-25: $230M2024-252025-26: $127M2025-262026-27: $124M2026-272027-28: $117M2027-282028-29: $115M2028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$88.3M$113M
2019-20$92.9M$104M
2020-21$99M$103M
2021-22$104M$109M
2022-23$106M$106M
2023-24$110M$105M
2024-25$106M$230M
2025-26$127M—
2026-27$124M—
2027-28$117M*—
2028-29$115M*—

Employees (FTEs)

2018-19: 1,5032018-19: 1,2152018-192019-20: 1,2192019-20: 1,2542019-202020-21: 1,2602020-21: 1,3152020-212021-22: 1,3182021-22: 1,3732021-222022-23: 1,3882022-23: 1,4402022-232023-24: 1,4962023-24: 1,4832023-242024-25: 1,4912024-25: 1,5282024-252025-26: 1,5232025-262026-27: 1,4932026-272027-28: 1,4862027-282028-29: 1,4832028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-191,5031,215
2019-201,2191,254
2020-211,2601,315
2021-221,3181,373
2022-231,3881,440
2023-241,4961,483
2024-251,4911,528
2025-261,523—
2026-271,493—
2027-281,486*—
2028-291,483*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.