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Program directory · Library and Archives Canada

Outreach and support to communities

Program code
BSJ02 (LAC)
Core responsibility
Providing access to documentary heritage
In Departmental Plans
2018-19 – 2026-27 · New since an earlier plan

What it does

This program includes all public programming activities that help promote LAC collections through physical or virtual exhibitions and events, as well as all partnering activities that allow LAC to deliver its mandate in a collaborative way. This program also includes the Documentary Heritage Communities Program, which provides financial contributions to promote Canada's local documentary heritage institutions, to facilitate access to their collections, and to increase the capacity of these institutions to preserve their collections in a sustainable way.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Outreach and support to communities 2018-19: $7.3MOutreach and support to communities 2019-20: $7.5MOutreach and support to communities 2020-21: $6.9MOutreach and support to communities 2021-22: $6.7MOutreach and support to communities 2022-23: $9.5MOutreach and support to communities 2023-24: $10.8MOutreach and support to communities 2024-25: $10.7MOutreach and support to communities 2025-26: $7.2MOutreach and support to communities 2026-27: $5.9MOutreach and support to communities 2027-28: $5.2MOutreach and support to communities 2028-29: $5.4MOutreach and support to communities
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data.
ProgramRelationYears with dataActual spending over those years
Outreach and support to communitiesThis program2018-19 – 2028-29$59.5M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2026-27Indicators added: Total engagements with LAC’s public programming and outreach content (in-person and online)Departmental Results Framework (GC InfoBase)
2026-27Indicators dropped: Number of shares, reactions and comments on Facebook, Twitter, Instagram, LinkedIn and YouTube social media platforms.Departmental Results Framework (GC InfoBase)

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Number of shares, reactions and comments on Facebook, Twitter, Instagram, LinkedIn and YouTube social media platforms.
Expected result: Increased visibility of particular LAC collections and initiatives
440,9392018-19✓ met484,6202019-20✓ met313,9732020-21✗ not met159,8502021-22✗ not met156,3222022-23✗ not met170,2172023-24✗ not met119,0972024-25✗ not met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 250,0002019440,939Met
2019-20≥ 300,0002020484,620Met
2020-21≥ 475,0002021313,973
Until mid-year, LAC did not create new posts on its social media accounts, which mostly explains the decline in reactions. The focus was rather on relaying federal governmental information and resources related to the pandemic, and communicating its impact on services to the public and operations.
Not met
2021-22≥ 475,0002022159,850
This decrease in the number of reactions is mainly due to the fact that LAC did not create any new posts on its social media accounts during the federal election period (from August to October 2021). Only content related to LAC’s operational activities could be posted.
Not met
2022-23≥ 475,0002023156,322
The 2022–23 results are comparable to the 2021–22 results. Social media landscape has greatly evolved over the past few years: TikTok became a dominant platform in 2022, influencing social media user behaviours. LAC has no presence on TikTok. Several users may have moved to this platform, which could explain a reach reduction for this period; Social media (e.g., Facebook, Twitter) algorithms have…
Not met
2023-24≥ 200,0002024170,217
LAC significantly increased its activity on social media (Facebook, X (Twitter), Instagram, LinkedIn and YouTube) in 2023-24, publishing 2 283 posts: a 68% increase from 2022-23. All platforms saw an increase in interactions with the exception of X (Twitter), which decreased due to outside factors concerning the platform itself.
Not met
2024-25≥ 200,0002025119,097
Although the target wasn’t met, LAC gained an additional 12,571 followers across all social media platforms (Facebook, Instagram, LinkedIn, and YouTube). LAC also increased the number of posts published. In addition, the methodology was reviewed to exclude views or clicks from post.
Not met

Current: the 2026-27 plan's targets

Total engagements with LAC’s public programming and outreach content (in-person and online)
Expected result: Increased audience engagement with LAC
2,000,0002026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 2,000,0002027—Planned

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2018-19: $5.6M2018-19: $7.3M2018-192019-20: $6.8M2019-20: $7.5M2019-202020-21: $7M2020-21: $6.9M2020-212021-22: $7.1M2021-22: $6.7M2021-222022-23: $9.5M2022-23: $9.5M2022-232023-24: $8.9M2023-24: $10.8M2023-242024-25: $9M2024-25: $10.7M2024-252025-26: $7.2M2025-262026-27: $5.9M2026-272027-28: $5.2M2027-282028-29: $5.4M2028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$5.6M$7.3M
2019-20$6.8M$7.5M
2020-21$7M$6.9M
2021-22$7.1M$6.7M
2022-23$9.5M$9.5M
2023-24$8.9M$10.8M
2024-25$9M$10.7M
2025-26$7.2M—
2026-27$5.9M—
2027-28$5.2M*—
2028-29$5.4M*—

Employees (FTEs)

2018-19: 462018-19: 542018-192019-20: 572019-20: 572019-202020-21: 562020-21: 482020-212021-22: 562021-22: 502021-222022-23: 502022-23: 602022-232023-24: 502023-24: 552023-242024-25: 492024-25: 592024-252025-26: 422025-262026-27: 392026-272027-28: 372027-282028-29: 372028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-194654
2019-205757
2020-215648
2021-225650
2022-235060
2023-245055
2024-254959
2025-2642—
2026-2739—
2027-2837*—
2028-2937*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.