Program directory · Royal Canadian Mounted Police
Operational IM/IT Services
- Department
- Royal Canadian Mounted Police
- Program code
- BXH08 (RCMP)
- Core responsibility
- National Specialized Services
- In Departmental Plans
- 2019-20 – 2025-26 · Appeared and later dropped
What it does
The Operational IM/IT Services program supports the RCMP’s overarching mandate for increased safety for the public through direct and indirect support to policing operations. The focus is looking to the future of policing, enabling the RCMP to continue to be a leader in the delivery of public safety and policing services. This program enables policing operations by providing digitally enabled tools and technologies that allow for an increased operational presence, as well as by supporting information sharing internally and across the law enforcement community.
Source: the department's Program Inventory, via GC InfoBase.
History and lineage
First appears in GC InfoBase's actual spending by program in 2019-20. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).
| Program | Relation | Years with data | Actual spending over those years |
|---|---|---|---|
| Operational IM/IT Services | This program | 2019-20 – 2027-28 | $819M |
No earlier or later program in the same department has a similar name.
Significant changes in scope and budget
Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.
| Year | What changed | Source |
|---|---|---|
| 2021-22 | Indicators added: Percentage of Information Technology expenditures on RUN / GROW / TRANSFORM Investments | Departmental Results Framework (GC InfoBase) |
| 2021-22 | Indicators dropped: % of times mission critical applications were fully functional and available to users | Departmental Results Framework (GC InfoBase) |
| 2022-23 | Renamed from “RCMP Operational IM/IT Services” to “Operational IM/IT Services”. | GC InfoBase program names by year |
| 2023-24 | Indicators added: Percentage of services using client feedback to improve services | Departmental Results Framework (GC InfoBase) |
| 2023-24 | Indicators dropped: Percentage of Information Technology expenditures on RUN / GROW / TRANSFORM Investments | Departmental Results Framework (GC InfoBase) |
Success criteria
The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.
Historical: targets against results
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2023-24 | ≥ 10% | 2024 | 33% | Met |
| 2024-25 | ≥ 10% | 2025 | 21% | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2021-22 | ≥ 73% | 2022 | 63% Run: 63%; Grow: 21%; Transform: 16% The Program exceeded its goals to invest on grow and transform initiatives, which, as a ratio, has lowered the overall percentage spent on run initiatives. | Not met |
| 2022-23 | Run: 73%; Grow: 16%; Transform: 11% | 2023 | Run: 63%; Grow: 21%; Transform: 16 Expenditures on the RGT investments have been trending in the right direction. The outcomes are better than the targets set as we have been able to lower the expenditures in Run to increase in Grow and Transform. The goal is to continue to improve, optimize and enhance digitally enabled tools through Grow and Transform investments, and reduce the investments on day to day Run by addressing aging… | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2019-20 | ≥ 99.9% | 2020 | 100% | Met |
| 2020-21 | ≥ 99.9% | 2021 | 99.7% The availability chart is based over a 12 month period for our Critical Applications. At the onset of the COVID-19 pandemic, the RCMP was forced to shift almost overnight to allow employees from across the country to work remotely. This move to augment accessibility of the VPN and ensure remote connectivity to critical systems produced some minor slippage in the rate of availability for some appl… | Not met |
Current: the 2026-27 plan's targets
No indicators in the 2026-27 plan.
Future goals: targets due after 2026-27
No targets with a later due date.
Spending and employees: planned against actual
Spending
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2019-20 | $67.7M | $138M |
| 2020-21 | $97.8M | $123M |
| 2021-22 | $102M | $119M |
| 2022-23 | $134M | $133M |
| 2023-24 | $134M | $153M |
| 2024-25 | $149M | $153M |
| 2025-26 | $136M | — |
| 2026-27 | $130M* | — |
| 2027-28 | $123M* | — |
Employees (FTEs)
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2019-20 | 702 | 741 |
| 2020-21 | 738 | 745 |
| 2021-22 | 776 | 746 |
| 2022-23 | 830 | 751 |
| 2023-24 | 856 | 746 |
| 2024-25 | 902 | 778 |
| 2025-26 | 859 | — |
| 2026-27 | 861* | — |
| 2027-28 | 858* | — |
Planned spending, plan by plan
Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans
| Plan | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | 2024-25 | 2025-26 | 2026-27 | 2027-28 |
|---|---|---|---|---|---|---|---|---|---|
| 2019-20 plan | $67,711,621 | $67,483,708 | $67,483,574 | ||||||
| 2020-21 plan | $97,812,080 | $87,177,037 | $82,195,233 | ||||||
| 2021-22 plan | $101,523,511 | $99,692,278 | $84,788,425 | ||||||
| 2022-23 plan | $133,633,655 | $116,325,650 | $112,869,116 | ||||||
| 2023-24 plan | $133,533,350 | $125,726,742 | $110,579,622 | ||||||
| 2024-25 plan | $149,355,491 | $129,647,730 | $126,253,543 | ||||||
| 2025-26 plan | $135,989,433 | $129,886,674 | $122,540,592 | ||||||
| Actual | $137,842,239 | $122,528,667 | $118,540,983 | $133,326,009 | $153,429,583 | $153,421,157 |
Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.