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Program directory · Treasury Board of Canada Secretariat

Canadian Digital Service

Program code
BXB09 (TBC)
Core responsibility
Administrative Leadership
In Departmental Plans
2019-20 – 2023-24 · Appeared and later dropped

What it does

The Canadian Digital Service works with partner organizations to improve government services for the people that use them; builds capacity across government for human-centred service design and iterative development; and provides advice to inform government decisions about digital investments.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2019-20. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2019-202020-212021-222022-232023-242024-252025-26Canadian Digital Service 2019-20: $9.6MCanadian Digital Service 2020-21: $12.9MCanadian Digital Service 2021-22: $15.9MCanadian Digital Service 2022-23: $19MCanadian Digital Service 2023-24: $4.8MCanadian Digital Service 2024-25: $19.5MCanadian Digital Service 2025-26: $19.5MCanadian Digital Service
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data.
ProgramRelationYears with dataActual spending over those years
Canadian Digital ServiceThis program2019-20 – 2025-26$62.2M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2023-24Employees (FTEs) 42, against 127 in 2022-23 (−67%).FTEs (GC InfoBase)
2023-24Indicators added: Percentage increase in number of services using platform products; Percentage of partner departments satisfied with the advice, support and/or resources provided by CDSDepartmental Results Framework (GC InfoBase)
2023-24Indicators dropped: Average number of times each CDS product is updated per monthDepartmental Results Framework (GC InfoBase)
2023-24Spending $4.8M, against $19M in 2022-23 (−74%).Actual spending (GC InfoBase)
2024-25Planned employees (FTEs) 108, against 42 in 2023-24 (+157%).FTEs (GC InfoBase)
2024-25Planned spending $19.5M, against $4.8M in 2023-24 (+303%).Latest Departmental Plan

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Percentage increase in number of services using platform products
Expected result: Tested CDS products and services available for reuse are adopted by departments and agencies
Report yearTargetDueResultStatus
2023-24At least 20% increase2024Actual result not reported
Responsibility for this indicator transferred to Employment and Social Development Canada on July 26, 2023 (Order in Council 20230784).
No result reported
Percentage of partner departments satisfied with the advice, support and/or resources provided by CDS
Expected result: CDS advice, support and resources on technology and service delivery benefit partner departments
80%2023-24– no result

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2023-24≥ 80%2024—
Responsibility for this indicator transferred to Employment and Social Development Canada on July 26, 2023 (Order in Council 20230784).
No result reported
Average number of times each CDS product is updated per month
Expected result: Digital services are designed to meet users’ needs
Report yearTargetDueResultStatus
2019-20Year-over-year increase202039Met
2020-2120202148Met
2021-2220202240Met
2022-232020237.75
The Canadian Digital Service has two products in its product suite: GC Notify; and GC Forms. In 2022-23, GC Notify and GC Forms were updated on average 12 times per month and 3.5 times per month, respectively, for an overall average of 7.75 times per month. This year’s results indicate that fewer request for updates were submitted; digital services met the needs of users.
Not met

Current: the 2026-27 plan's targets

No indicators in the 2026-27 plan.

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2019-20: $9.6M2019-20: $9.6M2019-202020-21: $02020-21: $12.9M2020-212021-22: $21.2M2021-22: $15.9M2021-222022-23: $19.5M2022-23: $19M2022-232023-24: $19.5M2023-24: $4.8M2023-242024-25: $19.5M2024-252025-26: $19.5M2025-26
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2019-20$9.6M$9.6M
2020-21$0$12.9M
2021-22$21.2M$15.9M
2022-23$19.5M$19M
2023-24$19.5M$4.8M
2024-25$19.5M*—
2025-26$19.5M*—

Employees (FTEs)

2019-20: 682019-20: 672019-202020-21: 02020-21: 872020-212021-22: 1272021-22: 1062021-222022-23: 1082022-23: 1272022-232023-24: 1082023-24: 422023-242024-25: 1082024-252025-26: 1082025-26
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2019-206867
2020-21087
2021-22127106
2022-23108127
2023-2410842
2024-25108*—
2025-26108*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Plan2019-202020-212021-222022-232023-242024-252025-26
2019-20 plan$9,560,704$0$0
2020-21 plan$0$0$0
2021-22 plan$21,153,038$90,241$90,241
2022-23 plan$19,542,717$19,505,717$19,505,717
2023-24 plan$19,533,539$19,533,537$19,533,537
Actual$9,596,893$12,939,837$15,887,561$18,952,368$4,843,230

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.