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Program directory · Treasury Board of Canada Secretariat

People Management Systems and Processes

Program code
BXC06 (TBC)
Core responsibility
Employer
In Departmental Plans
2019-20 – 2022-23 · Appeared and later dropped

What it does

People Management Systems and Processes (PMSP) program supports the Chief Human Resources Officer of Canada who, as the business owner, is responsible for providing coordinated and strategic oversight for enterprise-wide HR systems, processes, standards and controls. PMSP is currently executing the business owner functions in response to the Phoenix pay crisis and the NextGen Initiative which aims to replace Phoenix with the intent to ensure a modern HR infrastructure is integrated with enterprise-wide systems.

Key areas of the program include providing strategic direction for the development, implementation and maintenance of common HR systems and processes, standards and controls for the Government of Canada; collaborating with partners to develop and operationalize the HR business frameworks and enable infrastructure; supporting effective change management for key stakeholders; monitoring compliance to ensure People Management tools and services meet the needs of the Government of Canada now and into the future; and maintaining important relationships with bargaining agents.

The areas of the focus for this program, as it pertains to fully operationalizing the business owner role, represents the long-term commitment that is critical to enabling world-class people management in the Government of Canada.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2019-20. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2019-202020-212021-222022-232023-242024-25People Management Systems and Processes 2019-20: $17.6MPeople Management Systems and Processes 2020-21: $18.5MPeople Management Systems and Processes 2021-22: $16.2MPeople Management Systems and Processes 2022-23: $13.5MPeople Management Systems and Processes 2023-24: $1.1MPeople Management Systems and Processes 2024-25: $1.1MPeople Management Systems and Processes
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data.
ProgramRelationYears with dataActual spending over those years
People Management Systems and ProcessesThis program2019-20 – 2024-25$65.9M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2020-21Employees (FTEs) 91, against 66 in 2019-20 (+38%).FTEs (GC InfoBase)
2020-21Indicators added: Timeliness rate of HR transactions leading to pay action.Departmental Results Framework (GC InfoBase)
2020-21Indicators dropped: Percentage of employee and manager take-up in HR-to Pay Stabilization trainingDepartmental Results Framework (GC InfoBase)
2023-24Planned employees (FTEs) 6, against 88 in 2022-23 (−93%).FTEs (GC InfoBase)
2023-24Planned spending $1.1M, against $13.5M in 2022-23 (−92%).Latest Departmental Plan

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Timeliness rate of HR transactions leading to pay action.
Expected result: Departments and agencies contribute to achieving and maintaining pay stability through the timely processing of HR transactions leading to pay actions
68%2020-21✓ met74%2021-22✗ not met72%2022-23✗ not met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2020-21≥ 30%202168%Met
2021-22≥ 80%202274%
The government's operations continued to feel the effect of the COVID-19 pandemic throughout 2021-22. Organizations may be having difficulties adapting to the increase in HR needs back to pre-pandemic levels as COVID cases decline and health restrictions are relaxed. To have an improvement during this time, should still be recognized as a form of success.
Not met
2022-23≥ 80%202372%
The government's HR operational needs have increased significantly since the previous year. The intake of transactions with timeliness standards increased by 14%, making it difficult for many organizations to adapt to this growth in HR needs.
Not met
Percentage of employee and manager take-up in HR-to Pay Stabilization training
Expected result: GC has the capacity to administer compensation accurately and on time
73%2019-20✗ not met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2019-20≥ 86%202073%
There have been challenges with measuring employee and manager take-up in HR-to Pay Stabilization training across departments (e.g. as they move from one department to another). As such, the result may not accurately reflect the take-up in the training. Given these issues, a new indicator will be used for 2020-21 reporting and onwards. This new indicator will measure the Timeliness rate of HR tra…
Not met

Current: the 2026-27 plan's targets

No indicators in the 2026-27 plan.

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2019-20: $770K2019-20: $17.6M2019-202020-21: $710K2020-21: $18.5M2020-212021-22: $1.1M2021-22: $16.2M2021-222022-23: $17.8M2022-23: $13.5M2022-232023-24: $1.1M2023-242024-25: $1.1M2024-25
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2019-20$770K$17.6M
2020-21$710K$18.5M
2021-22$1.1M$16.2M
2022-23$17.8M$13.5M
2023-24$1.1M*—
2024-25$1.1M*—

Employees (FTEs)

2019-20: 62019-20: 662019-202020-21: 52020-21: 912020-212021-22: 62021-22: 1012021-222022-23: 792022-23: 882022-232023-24: 62023-242024-25: 62024-25
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2019-20666
2020-21591
2021-226101
2022-237988
2023-246*—
2024-256*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.