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Program directory · Canada Revenue Agency

Management and Oversight Services

Program code
ISS01 (CCRA)
Core responsibility
Internal Services
In Departmental Plans
2018-19 – 2026-27 · New since an earlier plan

What it does

Management and oversight services involve activities undertaken to ensure that federal government service operations and programs comply with applicable laws, regulations, policies and plans. Activities include providing strategic direction, governance and corporate planning; allocating resources and taking investment decisions; and analyzing exposure to risk and determining appropriate countermeasures.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2017-18. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2017-182018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Management and Oversight Services 2017-18: $149MManagement and Oversight Services 2018-19: $140MManagement and Oversight Services 2019-20: $147MManagement and Oversight Services 2020-21: $173MManagement and Oversight Services 2021-22: $196MManagement and Oversight Services 2022-23: $242MManagement and Oversight Services 2023-24: $263MManagement and Oversight Services 2024-25: $241MManagement and Oversight Services 2025-26: $210MManagement and Oversight Services 2026-27: $210MManagement and Oversight Services 2027-28: $203MManagement and Oversight Services 2028-29: $202MManagement and Oversight ServicesManagement and Oversight S…Management and Oversight Services
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data. The line at the bottom shows this program's names over time.
ProgramRelationYears with dataActual spending over those years
Management and Oversight ServicesThis program2017-18 – 2028-29$1.55B

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2019-20Renamed from “Management and Oversight Services - Canada Revenue Agency” to “Management and Oversight Services”.GC InfoBase program names by year
2021-22Employees (FTEs) 1,539, against 1,246 in 2020-21 (+24%).FTEs (GC InfoBase)
2022-23Employees (FTEs) 1,851, against 1,539 in 2021-22 (+20%).FTEs (GC InfoBase)

Success criteria

Neither this program nor its core responsibility has results indicators in GC InfoBase (internal services, for example, have none).

Spending and employees: planned against actual

Spending

2017-18: $149M2017-182018-19: $127M2018-19: $140M2018-192019-20: $143M2019-20: $147M2019-202020-21: $142M2020-21: $173M2020-212021-22: $160M2021-22: $196M2021-222022-23: $188M2022-23: $242M2022-232023-24: $220M2023-24: $263M2023-242024-25: $212M2024-25: $241M2024-252025-26: $210M2025-262026-27: $210M2026-272027-28: $203M2027-282028-29: $202M2028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2017-18—$149M
2018-19$127M$140M
2019-20$143M$147M
2020-21$142M$173M
2021-22$160M$196M
2022-23$188M$242M
2023-24$220M$263M
2024-25$212M$241M
2025-26$210M—
2026-27$210M—
2027-28$203M*—
2028-29$202M*—

Employees (FTEs)

2017-18: 1,0142017-18: 1,0922017-182018-19: 1,0342018-19: 1,0872018-192019-20: 1,1472019-20: 1,1772019-202020-21: 1,1512020-21: 1,2462020-212021-22: 1,2372021-22: 1,5392021-222022-23: 1,4082022-23: 1,8512022-232023-24: 1,6632023-24: 1,8512023-242024-25: 1,5912024-25: 1,8182024-252025-26: 1,5452025-262026-27: 1,5012026-272027-28: 1,4582027-282028-29: 1,4512028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2017-181,0141,092
2018-191,0341,087
2019-201,1471,177
2020-211,1511,246
2021-221,2371,539
2022-231,4081,851
2023-241,6631,851
2024-251,5911,818
2025-261,545—
2026-271,501—
2027-281,458*—
2028-291,451*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.