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Program directory · Employment and Social Development Canada

Canada Student Financial Assistance Program and Canada Apprentice Loan

Program code
BGO17 (HRSD)
Core responsibility
Learning, Skills Development and Employment
In Departmental Plans
2018-19 – 2026-27 · New since an earlier plan

What it does

The Canada Student Financial Assistance (CSFA) Program and Canada Apprentice Loan (CAL) reduce barriers to post-secondary education (PSE) and apprenticeship training by providing full and part-time students and apprentices with financial support, as well as repayment assistance. This includes, in particular, students from low- and middle-income families, and those with dependents or disabilities.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Canada Student Financial Assistance Program and Canada Apprentice Loan 2018-19: $2.7BCanada Student Financial Assistance Program and Canada Apprentice Loan 2019-20: $2.72BCanada Student Financial Assistance Program and Canada Apprentice Loan 2020-21: $6.86BCanada Student Financial Assistance Program and Canada Apprentice Loan 2021-22: $4.64BCanada Student Financial Assistance Program and Canada Apprentice Loan 2022-23: $4.91BCanada Student Financial Assistance Program and Canada Apprentice Loan 2023-24: $4.39BCanada Student Financial Assistance Program and Canada Apprentice Loan 2024-25: $3.88BCanada Student Financial Assistance Program and Canada Apprentice Loan 2025-26: $3.5BCanada Student Financial Assistance Program and Canada Apprentice Loan 2026-27: $3.49BCanada Student Financial Assistance Program and Canada Apprentice Loan 2027-28: $3.23BCanada Student Financial Assistance Program and Canada Apprentice Loan 2028-29: $3.21BCanada Student Financial Assistance Program and Canada Apprentice LoanCanada Studen…Canada Student Loans Program and Canada …Canada Studen…Canada Student Financial Assistance Program and Canad…
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data. The line at the bottom shows this program's names over time.
ProgramRelationYears with dataActual spending over those years
Canada Student Financial Assistance Program and Canada Apprentice LoanThis program2018-19 – 2028-29$30.1B

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2019-20Indicators added: 3-year cohort default rate (by dollar value).Departmental Results Framework (GC InfoBase)
2019-20Indicators dropped: Percentage of full-time students (aged 15-29) who used federal student financial assistance to help finance their participation in post-secondary education.Departmental Results Framework (GC InfoBase)
2019-20Renamed from “Canada Student Loans and Grants and Canada Apprentice Loans Program” to “Canada Student Loans Program and Canada Apprentice Loans”.GC InfoBase program names by year
2020-21Indicators added: Percentage of clients satisfied with the service on their Canada Student Loan or Grant.Departmental Results Framework (GC InfoBase)
2020-21Indicators dropped: 3-year cohort default rate (by dollar value).; 3-year default rate (by dollar value) for Canada Student Loan borrowers; Percentage of borrowers satisfied with the service from CSLP; Total number of Canada Apprentice Loan borrowers.Departmental Results Framework (GC InfoBase)
2020-21Spending $6.86B, against $2.72B in 2019-20 (+152%).Actual spending (GC InfoBase)
2021-22Spending $4.64B, against $6.86B in 2020-21 (−32%).Actual spending (GC InfoBase)
2022-23Renamed from “Canada Student Loans Program and Canada Apprentice Loans” to “Canada Student Financial Assistance Program and Canada Apprentice Loans”.GC InfoBase program names by year
2023-24Indicators added: Percentage of borrowers satisfied with the service from the National Student Loans Service Centre (NSLSC)Departmental Results Framework (GC InfoBase)
2023-24Indicators dropped: Percentage of clients satisfied with the service on their Canada Student Loan or Grant.Departmental Results Framework (GC InfoBase)
2023-24Renamed from “Canada Student Financial Assistance Program and Canada Apprentice Loans” to “Canada Student Financial Assistance Program and Canada Apprentice Loan”.GC InfoBase program names by year
2025Budget 2025 measure “Extending Increases to Canada Student Grants and Loans”: $1,146M in total over its years (linked to this program by name, a best-effort match).Budget 2025, PDF page 283

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Percentage of borrowers satisfied with the service from the National Student Loans Service Centre (NSLSC)
Expected result: Canadians who received services from the program are satisfied with the quality of service they received from the National Student Loans Service Centre (NSLSC)
78.2%2023-24✓ met78.9%2024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2023-24≥ 75%202478.2%Met
2024-25≥ 75%202578.9%Met
Percentage of clients satisfied with the service on their Canada Student Loan or Grant.
Expected result: Borrowers are satisfied with the quality of service they receive.
78.5%2021-22✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2021-22≥ 75%202178.5%Met
2022-23Not available202375.6%No result reported
3-year cohort default rate (by dollar value).
Expected result: Borrowers are able to meet their apprentice loan repayment obligations.
Report yearTargetDueResultStatus
2019-20Target not specified.2020Not available.
Canada Apprentice Loan (CAL) was established in 2014 and to date insufficient data has been collected to establish a default rate. It will be several more years before sufficient data is available to develop a target.
No result reported
3-year default rate (by dollar value) for Canada Student Loan borrowers
Expected result: Borrowers are able to meet their student loan repayment obligations.
Report yearTargetDueResultStatus
2019-20Target not specified.2020Not available.
This indicator was introduced in the previous planning period. Insufficient data was available to develop a target for 2019-2020. Actual result for 2018-19 is 9%. The actual result reflects information from the end of the 2018-19 loan year, which captured the three-year default rate of CSLP borrowers who entered into repayment in 2016-17. The 2019-2020 result is not yet available.
No result reported
Percentage of borrowers satisfied with the service from CSLP
Expected result: Borrowers are satisfied with the quality of service they receive.
82%2018-19✓ met78%2019-20– no result

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 80%201982%Met
2019-20≥ 78%2020—
Considering the pandemic and the difficulties faced by students and borrowers in repayment, it was decided not to proceed with the client satisfaction survey at the end of the 2019-2020 fiscal year, and results are therefore not available.
No result reported
Total number of Canada Apprentice Loan borrowers.
Expected result: Eligible apprentices receive loans to participate in apprenticeship training.
Report yearTargetDueResultStatus
2019-20Target not specified.202010,700
The total number of CAL borrowers was 10,700 in 2019-2020. This provides a measure of how many apprentices are eligible for and require additional support. However, this number tends to fluctuate from year to year and no reliable target can be set.
No result reported

Current: the 2026-27 plan's targets

Percentage of borrowers satisfied with the service from the National Student Loans Service Centre (NSLSC)
Expected result: Canadians who received services from the program are satisfied with the quality of service they received from the National Student Loans Service Centre (NSLSC)
75%2026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 75%2027—Planned

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2018-19: $2.09B2018-19: $2.7B2018-192019-20: $2.42B2019-20: $2.72B2019-202020-21: $2.69B2020-21: $6.86B2020-212021-22: $3.15B2021-22: $4.64B2021-222022-23: $4.76B2022-23: $4.91B2022-232023-24: $3.42B2023-24: $4.39B2023-242024-25: $3.09B2024-25: $3.88B2024-252025-26: $3.5B2025-262026-27: $3.49B2026-272027-28: $3.23B2027-282028-29: $3.21B2028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$2.09B$2.7B
2019-20$2.42B$2.72B
2020-21$2.69B$6.86B
2021-22$3.15B$4.64B
2022-23$4.76B$4.91B
2023-24$3.42B$4.39B
2024-25$3.09B$3.88B
2025-26$3.5B—
2026-27$3.49B—
2027-28$3.23B*—
2028-29$3.21B*—

Employees (FTEs)

2018-19: 2332018-19: 2352018-192019-20: 2332019-20: 2322019-202020-21: 2332020-21: 2442020-212021-22: 2332021-22: 2422021-222022-23: 2332022-23: 2582022-232023-24: 2332023-24: 2422023-242024-25: 2322024-25: 2362024-252025-26: 2302025-262026-27: 2172026-272027-28: 2112027-282028-29: 2032028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19233235
2019-20233232
2020-21233244
2021-22233242
2022-23233258
2023-24233242
2024-25232236
2025-26230—
2026-27217—
2027-28211*—
2028-29203*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.