Employment and Social Development Canada
Results and programs. GC InfoBase reports 82 programs of this department, in its Departmental Plans or its actual spending; 63 are current (in the latest plan or, for a program in no plan, with actual spending in the latest year).
- Actual spending, 2024-25
- $99.1B
- Planned, 2025-26 (latest plan)
- $106B
- Core responsibilities with indicators
- 5
Spending and employees
Totals of the department's programs: actual spending where reported, then the latest plan.
Spending
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2010-11 | — | $46.3B |
| 2011-12 | — | $46B |
| 2012-13 | — | $48.4B |
| 2013-14 | — | $49.6B |
| 2014-15 | — | $52.2B |
| 2015-16 | — | $59.6B |
| 2016-17 | — | $56.3B |
| 2017-18 | — | $58B |
| 2018-19 | — | $61.2B |
| 2019-20 | — | $69.8B |
| 2020-21 | — | $163B |
| 2021-22 | — | $95.8B |
| 2022-23 | — | $88.2B |
| 2023-24 | — | $94.8B |
| 2024-25 | — | $99.1B |
| 2025-26 | $106B* | — |
| 2026-27 | $110B* | — |
| 2027-28 | $114B* | — |
| 2028-29 | $119B* | — |
Employees (FTEs)
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2011-12 | — | 22,832 |
| 2012-13 | — | 20,219 |
| 2013-14 | — | 20,213 |
| 2014-15 | — | 20,459 |
| 2015-16 | — | 21,010 |
| 2016-17 | — | 21,825 |
| 2017-18 | — | 23,106 |
| 2018-19 | — | 23,796 |
| 2019-20 | — | 24,707 |
| 2020-21 | — | 28,296 |
| 2021-22 | — | 32,413 |
| 2022-23 | — | 36,959 |
| 2023-24 | — | 36,627 |
| 2024-25 | — | 38,322 |
| 2025-26 | 34,335* | — |
| 2026-27 | 30,956* | — |
| 2027-28 | 29,893* | — |
| 2028-29 | 23,525* | — |
Results at a glance
How many indicators met their target each year, as reported in the Departmental Results Reports. Source: GC InfoBase.
Core responsibility indicators
| Report year | Met | Not met | No result reported | Not yet due | Share met (of met and not met) |
|---|---|---|---|---|---|
| 2018-19 | 28 | 12 | 7 | 6 | 70% |
| 2019-20 | 22 | 8 | 21 | 3 | 73% |
| 2020-21 | 21 | 10 | 21 | 2 | 68% |
| 2021-22 | 25 | 12 | 2 | 10 | 68% |
| 2022-23 | 21 | 19 | 4 | 5 | 53% |
| 2023-24 | 24 | 16 | 3 | 5 | 60% |
| 2024-25 | 22 | 18 | 2 | 6 | 55% |
Program indicators
| Report year | Met | Not met | No result reported | Not yet due | Share met (of met and not met) |
|---|---|---|---|---|---|
| 2018-19 | 42 | 28 | 23 | 16 | 60% |
| 2019-20 | 30 | 17 | 23 | 4 | 64% |
| 2020-21 | 24 | 14 | 15 | 3 | 63% |
| 2021-22 | 27 | 15 | 13 | 3 | 64% |
| 2022-23 | 33 | 11 | 15 | 3 | 75% |
| 2023-24 | 30 | 13 | 9 | 5 | 70% |
| 2024-25 | 31 | 19 | 8 | 4 | 62% |
Results by core responsibility
Social Development (22 indicators)
Historical: targets against results
Percentage of targets met for the published service standards of Social Development programs
2024-25Target: 3 out of 3 (2025)Result: 2 out of 3Not met
Newly developed partnerships as a percentage of all partnerships developed by recipient organizations to address a range of social issues such as the social inclusion of persons with disabilities, children and families and other vulnerable populations
2024-25Target: ≥ 45% (2025)Result: 89%Met
Number of community spaces and workplaces that are more accessible due to Enabling Accessibility Fund funding
2024-25Target: ≥ 287 (2025)Result: 423Met
Number of children in regulated child care spaces and/or early learning programs and number of children receiving subsidies or other financial supports
2021-22Target: 40,000 – 40,000 (2022)Result: —Met
Reduction in the estimated number of shelter users who are chronically homeless
2018-19Target: ≥ 20% (2019)Result: —No result reported
For every dollar invested through the Social Development Partnerships Program, amount leveraged/invested by non-federal partners
2020-21Target: ≥ $0 (2021)Result: $3Met
Service standard target for Social Development program priority service, as defined by the Government of Canada’s Policy on Service, was met
2020-21Target: 1 out of 1 (2021)Result: 1 of 1Met
Number of children in regulated child care spaces and/or early learning programs
2019-20Target: — (2020)Result: —No result reported
Number of children receiving subsidies or other financial supports
2019-20Target: — (2020)Result: —No result reported
Current: the 2026-27 plan's targets
Consumer Price Index – Child Care Services
2026-27Target: Maintain or decrease year over year (2027)Result: —Planned
Number of community spaces and workplaces that are more accessible
2026-27Target: ≥ 139 (2027)Result: —Planned
Number of organizations funded or financed that support Canadians to address social issues
2026-27Target: ≥ 4,060 (2027)Result: —Planned
Percentage of Canadians who feel a sense of belonging in their local community
2026-27Target: Maintain or increase year over year (2027)Result: —Planned
Percentage of Canadians with a disability who feel a sense of belonging in their local community
2026-27Target: Maintain or increase year over year (2027)Result: —Planned
Percentage of children aged 0 to five years who use/participate in Early Learning and Child Care
2026-27Target: Between 55%-60% (2027)Result: —Planned
Percentage of children and youth under 18 experiencing food insecurity
2026-27Target: Decrease year over year (2027)Result: —Planned
Percentage of client organizations satisfied with their interactions with the programs
2026-27Target: ≥ 78% (2027)Result: —Planned
Percentage of parents/guardians who did not access childcare because of affordability
2026-27Target: Decrease year-over-year (2027)Result: —Planned
Percentage of persons with a disability, over age 15, who have experienced at least one barrier
2026-27Target: Decrease over time (2027)Result: —Planned
Percentage of schools, within each Province and Territory, offering one or more type(s) of school food programming
2026-27Target: ≥ 81% (2027)Result: —Planned
Percentage of targets met for the published service standards of Social Development programs
2026-27Target: 100% (3 out of 3 targets met) (2027)Result: —Planned
Women’s Labour Force participation (core-aged women with children 0-5)
2026-27Target: Between 75%-80% (2027)Result: —Planned
Future goals: targets due after 2026-27
No targets with a later due date.
Pensions and Benefits (19 indicators)
Historical: targets against results
Percentage of Canada Pension Plan contributors aged 70+ receiving retirement benefits
2024-25Target: ≥ 99% (2025)Result: 99%Met
Percentage of Canada Pension Plan Retirement Benefits paid within the first month of entitlement
2024-25Target: ≥ 90% (2025)Result: 96.8%Met
Percentage of decisions on applications for a Canada Pension Plan Disability benefit within 120 calendar days
2024-25Target: ≥ 80% (2025)Result: 49.3%Not met
Percentage of Old Age Security basic benefits paid within the first month of entitlement
2024-25Target: ≥ 90% (2025)Result: 87.5%Not met
Percentage of seniors 65 and over receiving the Guaranteed Income Supplement in relation to the estimated total number of eligible seniors
2024-25Target: ≥ 90% (2025)Result: 90.9%Met
Percentage of seniors receiving the Old Age Security pension at age 70 and over in relation to the estimated total number of eligible seniors aged 70 and over (OAS pension take-up rate 70+)
2024-25Target: ≥ 99% (2025)Result: 98.8%Not met
Percentage of targets met for the published service standards of Pensions and Benefits programs
2024-25Target: 10 out of 10 (2025)Result: 4 out of 10Not met
Percentage of Canada Pension Plan contributors who have contributory eligibility for Canada Pension Plan Disability benefits and therefore have access to financial support in the event of a severe and prolonged disability
2024-25Target: ≥ 68% (2025)Result: 63%Not met
Percentage of Canadians approved for the Disability Tax Credit who have a Registered Disability Savings Plan to encourage private savings
2024-25Target: ≥ 36% (2024)Result: 34%Not met
Percentage of Registered Disability Savings Plan beneficiaries that have been issued a grant and/or a bond to assist them and their families to save for their long-term financial security
2024-25Target: ≥ 74% (2024)Result: 76%Met
Percentage of seniors living in poverty
2020-21Target: —Result: 5.4%No result reported
Percentage of seniors receiving the Old Age Security Pension at age 65 and over in relation to the estimated total number of eligible seniors aged 65 and over (OAS pension take-up rate)
2024-25Target: ≥ 94% (2025)Result: 95.8%Met
Number of service standard targets for Pensions and Benefits program priority services, as defined by the Government of Canada’s Policy on Service, that are being met
2019-20Target: 10 – 10 (2020)Result: 5Not met
Percentage of seniors living in low income
2019-20Target: Not applicable (2020)Result: 3.5%No result reported
Current: the 2026-27 plan's targets
Percentage of Canada Disability Benefit recipients out of the total eligible population
2026-27Target: No target (2027)Result: —Planned
Percentage of Canada Pension Plan contributors aged 70+ receiving retirement benefits
2026-27Target: ≥ 99% (2027)Result: —Planned
Percentage of Canada Pension Plan Retirement Benefits paid within the first month of entitlement
2026-27Target: ≥ 90% (2027)Result: —Planned
Percentage of clients satisfied with the service they received
2026-27Target: Increase year-over-year (2027)Result: —Planned
Percentage of decisions on applications for a Canada Pension Plan Disability benefit within 120 calendar days
2026-27Target: ≥ 80% (2027)Result: —Planned
Percentage of eligible Canadians who have a Registered Disability Savings Plan
2026-27Target: ≥ 33% (2027)Result: —Planned
Percentage of Old Age Security basic benefits paid within the first month of entitlement
2026-27Target: ≥ 90% (2027)Result: —Planned
Percentage of persons with disabilities living below the poverty line
2026-27Target: Decrease year-over-year (2027)Result: —Planned
Percentage of seniors 65 and over receiving the Guaranteed Income Supplement in relation to the estimated total number of eligible seniors
2026-27Target: ≥ 90% (2027)Result: —Planned
Percentage of seniors living below the poverty line
2026-27Target: Decrease year-over-year (2027)Result: —Planned
Percentage of seniors receiving the Old Age Security pension at age 70 and over in relation to the estimated total number of eligible seniors aged 70 and over (OAS pension take-up rate 70+)
2026-27Target: ≥ 97% (2027)Result: —Planned
Percentage of targets met for the published service standards of Pensions and Benefits programs
2026-27Target: 100% (10 out of 10 targets met) (2027)Result: —Planned
Future goals: targets due after 2026-27
No targets with a later due date.
Learning, Skills Development and Employment (59 indicators)
Historical: targets against results
Employment rate of persons with disabilities
2020-21Target: Not applicable (2021)Result: 59.3% (2017)No result reported
Percentage of loans in repayment that are paid each year
2024-25Target: ≥ 12% (2025)Result: 13.1%Met
Percentage of low- and middle-income Canadian young adults participating in Post-Secondary Education
2024-25Target: ≥ 52% (2025)Result: 50.9%Not met
Percentage of registrations to My Service Canada Account through Trusted Digital Identities in participating provinces/territories
2024-25Target: ≥ 5% (2025)Result: 7.2%Met
Percentage of Social Insurance Numbers applied for through the Newborn Registration Service issued within 10 business days
2024-25Target: ≥ 100% (2025)Result: 100%Met
Percentage of targets met for the published service standards of Learning, Skills Development and Employment programs
2024-25Target: 25 out of 25 (2025)Result: 19 out of 25Not met
Beneficiary to Unemployed Contributor ratio (B/UC ratio)
2024-25Target: ≥ 64.3% (2025)Result: 60.4%Not met
Difference in the employment rate between Indigenous peoples (First Nations status and non-status, Inuit and Métis) and non-Indigenous peoples
2022-23Target: ≤ 15.6% (2023)Result: 14.1%Met
Difference in the employment rate between persons with disabilities and persons without disabilities
2023-24Target: ≤ 25.2% (2024)Result: 16%Met
Difference in the employment rate between women and men
2022-23Target: ≤ 5.6% (2023)Result: 6.1%Not met
Difference in the employment rate gap between visible minority group members and the non-visible minority population
2022-23Target: ≤ 6.1% (2023)Result: 4.6%Met
Employment or returns to school following provincially or territorially delivered skills training and/or employment services supported by Government of Canada funding transfers
2024-25Target: Not available (2025)Result: 341,285 (2023-24)No result reported
Employment or returns to school following training/supports through federally administered programs
2024-25Target: ≥ 139,094 (2025)Result: 53,746Not met
Number of Canadians receiving provincially or territorially delivered skills training and/or employment services supported by Government of Canada funding transfers
2024-25Target: Not available (2025)Result: 797,513 (2023-24)No result reported
Number of Canadians receiving training and/or employment supports through federally administered programs
2024-25Target: ≥ 316,551 (2025)Result: 355,873Met
Percentage change in Canadians aged 25 to 64 enrolled in university or college
2024-25Target: Between a 1.5% decrease and a 1.5% increase (2024) (2025)Result: 7.2% increase (2024)Not met
Percentage of Canadians between the ages of 18 and 24 that are enrolled in university or college
2024-25Target: ≥ 44.8% (2025)Result: 44.8%Met
Percentage of children under 18 who were eligible for the Canada Learning Bond and/or the additional amount of the Canada Education Savings Grant and were provided with any of those benefits in the current year
2024-25Target: ≥ 30% (2024)Result: 31.7%Met
Percentage of Employment Insurance benefit payments or non-benefit notifications issued within 28 days of filing
2024-25Target: ≥ 80% (2025)Result: 87.4%Met
Percentage of Employment Insurance requests for reconsideration reviewed within 30 days of filing
2024-25Target: ≥ 80% (2025)Result: 25.3%Not met
Annual percentage of beneficiaries under the age of 18 who receive an education savings incentive available only to those from low- or middle-income families.
2021-22Target: ≥ 46.5% (2021)Result: 46.2%Not met
Percentage of Canadian young adults that are enrolled in university or college
2021-22Target: ≥ 45% (2022)Result: 45.2%Met
Percentage of Employment Insurance claimants finding employment before the end of their benefit entitlement
2020-21Target: ≥ 66.7% (2021)Result: 67.2%Met
Percentage of workers losing their job in the previous year that were eligible for Employment Insurance
2021-22Target: ≥ 85.7% (2022)Result: 90.7%Met
Employment rate for Canadians*
2020-21Target: Not applicable (2021)Result: 69.7%No result reported
Employment rate for Indigenous people on reserve*
2020-21Target: Not applicable (2021)Result: 38.6% (2016)No result reported
Employment rate for Indigenous peoples off reserve*
2020-21Target: Not applicable (2021)Result: 58.1%No result reported
Employment rate for lone parents*
2020-21Target: Not applicable (2021)Result: 72.7%No result reported
Employment rate for older Canadians*
2020-21Target: Not applicable (2021)Result: 33.7%No result reported
Employment rate for recent immigrants*
2020-21Target: Not applicable (2021)Result: 64.4%No result reported
Employment rate for women*
2020-21Target: Not applicable (2021)Result: 66.5%No result reported
Employment rate for youth*
2020-21Target: Not applicable (2021)Result: 48.9%No result reported
Number of service standard targets for Learning, Skills Development and Employment program priority services, as defined by the Government of Canada’s Policy on Service, that are being met
2020-21Target: 21 – 21 (2021)Result: 17Not met
Percentage of beneficiaries with a Registered Education Savings Plan (RESP) withdrawal that have ever received an additional amount of CESG and/or CLB, which are available only to children from low and middle income families, as compared to the total populace of beneficiaries with an RESP withdrawal
2020-21Target: 28% (2020)Result: 29% (2020)Met
Percentage of Canadians aged 18 to 24 that are enrolled in university or college
2020-21Target: Not applicable (2021)Result: 44.6% (2020)No result reported
Percentage of fulltime students (all ages) who used federal student financial assistance to help finance their participation in Post-Secondary Education
2020-21Target: Not applicable (2021)Result: Not availableNo result reported
Unemployment-to-job vacancies*
2020-21Target: Not applicable (2021)Result: Not availableNo result reported
Employment or returns to school following training/supports (by program)
2019-20Target: Federally delivered programs To be established in Fall 2019* Provincially and territorially (PT) delivered programs set their own annual targets (2020)Result: 106,980Met
Number of Canadians receiving training and/or employment supports (by program)
2019-20Target: Federally delivered programs To be established in Fall 2019* Provincially and territorially (PT) delivered programs set their own annual targets** (2020)Result: 157,591Met
Number of beneficiaries with a Registered Education Savings Plan withdrawal that have ever received an additional amount of Canada Education Savings Grant and/or Canada Learning Bond which assist low- and middle-income families save for their child’s education
2018-19Target: — (2018)Result: 110,435No result reported
Percentage of eligible unemployed workers supported by Employment Insurance
2018-19Target: ≥ 83.7% (2019)Result: —No result reported
Current: the 2026-27 plan's targets
Completion rate of youth participating in interventions
2026-27Target: ≥ 80% (2027)Result: —Planned
Employment Rate
2026-27Target: Maintain or increase year over year (2027)Result: —Planned
Employment rate of Indigenous Peoples
2026-27Target: Maintain or increase over time (2027)Result: —Planned
Employment rate of persons with disabilities
2026-27Target: Maintain or increase year over year (2027)Result: —Planned
Employment rate of visible minority group members
2026-27Target: Maintain or increase year over year (2027)Result: —Planned
Employment rate of women
2026-27Target: Maintain or increase year over year (2027)Result: —Planned
Number of youth and students who accessed support or opportunities
2026-27Target: ≥ 23,000 (2027)Result: —Planned
Percentage of businesses with identified skills gaps in their workforce
2026-27Target: Maintain or decrease year over year (2027)Result: —Planned
Percentage of clients satisfied with the service they received
2026-27Target: Increase year over year (2027)Result: —Planned
Percentage of loans in repayment that are paid each year
2026-27Target: ≥ 12% (2027)Result: —Planned
Percentage of low- and middle-income Canadian young adults participating in Post-Secondary Education
2026-27Target: ≥ 52% (2027)Result: —Planned
Percentage of parents with insurable employment that received maternity or parental benefits since the birth or adoption of their child
2026-27Target: ≥ 85% (2027)Result: —Planned
Percentage of participants in an ESDC-funded training program who gained employment related to their field of training
2026-27Target: ≥ 30% (2027)Result: —Planned
Percentage of people reported as employed following training or employment support interventions
2026-27Target: No target (2027)Result: —Planned
Percentage of people reported as having returned to school following training or employment support interventions
2026-27Target: No target (2027)Result: —Planned
Percentage of registrations to My Service Canada Account through Trusted Digital Identities in participating provinces/territories
2026-27Target: ≥ 7% (2027)Result: —Planned
Percentage of regular benefit claims for which claimants use the full duration of their entitled benefits
2026-27Target: ≤ 35% (2027)Result: —Planned
Percentage of Social Insurance Numbers applied for through the Newborn Registration Service issued within 10 business days
2026-27Target: ≥ 100% (2027)Result: —Planned
Percentage of targets met for the published service standards of Learning, Skills Development and Employment programs
2026-27Target: 100% (21 out of 21 targets met) (2027)Result: —Planned
Percentage of unemployed individuals who contributed EI premiums in the previous 52 weeks who received EI regular benefits
2026-27Target: ≥ 52% (2027)Result: —Planned
Percentage of youth aged 15 to 29 not in employment, education or training (NEET)
2026-27Target: Decrease year-over-year (2027)Result: —Planned
Percentage of youth or students who gained employment or returned to education after completing a program intervention
2026-27Target: Maintain or increase (2027)Result: —Planned
Take up rate for the Canada Education Savings Grant
2026-27Target: ≥ 54.3% (2026)Result: —Planned
Take up rate for the Canada Learning Bond
2026-27Target: ≥ 45.3% (2026)Result: —Planned
Future goals: targets due after 2026-27
No targets with a later due date.
Working Conditions and Workplace Relations (11 indicators)
Historical: targets against results
Number of founded health and safety violations identified under the Canada Labour Code (Part II) per 1,000 federally regulated employees
2024-25Target: ≤ 9 (2025)Result: 7.7Met
Number of founded violations identified under the Canada Labour Code (Part III) per 1,000 federally regulated employees
2024-25Target: ≤ 3 (2025)Result: 1.5Met
Percentage of conciliators assigned under the Canada Labour Code within 15 calendar days of receiving requests compliant with Canada Industrial Relations Regulations
2024-25Target: ≥ 100% (2025)Result: 100%Met
Percentage of initial Wage Earner Protection Program payments and non-payment notifications issued within 35 calendar days
2024-25Target: ≥ 80% (2025)Result: 89.9%Met
Percentage of labour disputes settled under the Canada Labour Code (Part I) without work stoppages, where parties were assisted by Labour Program officers
2024-25Target: ≥ 95% (2025)Result: 97%Met
Percentage of Legislated Employment Equity Program employers whose representation equals or surpasses Canadian labour market availability for 2+ designated groups or who demonstrated progress towards representation since the previous reporting period
2024-25Target: ≥ 65% (2024)Result: 81%Met
Percentage of occupational health and safety cases finalized within 120 days (excluding prosecutions, appeals, and technical surveys)
2024-25Target: ≥ 80% (2025)Result: 83%Met
Percentage of targets met for the published service standards of Working Conditions and Workplace Relations programs
2024-25Target: 4 out of 4 (2025)Result: 3 out of 4Not met
Percentage of unjust dismissal complaints finalized within 180 days
2024-25Target: ≥ 75% (2025)Result: 45%Not met
Number of service standard targets for Working Conditions and Workplace Relations program priority services, as defined by the Government of Canada’s Policy on Service, that are being met
2020-21Target: 4 – 4 (2021)Result: 3Not met
Percentage of activities or instruments undertaken to strengthen respect for international labour standards that met expected outcomes
2019-20Target: ≥ 95% (2020)Result: 100%Met
Current: the 2026-27 plan's targets
Number of founded health and safety violations identified under the Canada Labour Code (Part II) per 1,000 federally regulated employees
2026-27Target: ≤ 9 (2027)Result: —Planned
Number of founded violations identified under the Canada Labour Code (Part III) per 1,000 federally regulated employees
2026-27Target: ≤ 3 (2027)Result: —Planned
Percentage of conciliators assigned under the Canada Labour Code within 15 calendar days of receiving requests compliant with Canada Industrial Relations Regulations
2026-27Target: ≥ 100% (2027)Result: —Planned
Percentage of initial Wage Earner Protection Program payments and non-payment notifications issued within 35 calendar days
2026-27Target: ≥ 80% (2027)Result: —Planned
Percentage of labour disputes settled under the Canada Labour Code (Part I) without work stoppages, where parties were assisted by Labour Program officers
2026-27Target: ≥ 95% (2027)Result: —Planned
Percentage of Legislated Employment Equity Program employers whose representation equals or surpasses Canadian labour market availability for 2+ designated groups or who demonstrated progress towards representation since the previous reporting period
2026-27Target: ≥ 75% (2027)Result: —Planned
Percentage of occupational health and safety cases finalized within 120 days (excluding prosecutions, appeals, and technical surveys)
2026-27Target: ≥ 80% (2027)Result: —Planned
Percentage of targets met for the published service standards of Working Conditions and Workplace Relations programs
2026-27Target: 100% (3 out of 3 targets met) (2027)Result: —Planned
Percentage of unjust dismissal complaints finalized within 180 days
2026-27Target: ≥ 75% (2027)Result: —Planned
Future goals: targets due after 2026-27
No targets with a later due date.
Information Delivery and Services for Other Departments (9 indicators)
Historical: targets against results
Percentage of clients served in person who received assistance within 25 minutes
2024-25Target: ≥ 80% (2025)Result: 75%Not met
Percentage of program services that meet their service standard targets
2018-19Target: ≥ 80% (2019)Result: 80%Met
1 800 O-Canada information completeness, relevancy and accuracy assessment
2024-25Target: ≥ 85% (2025)Result: 85%Met
Number of program services that meet their service standard targets
2024-25Target: 4 out of 4 (2025)Result: 2 out of 4Not met
Percentage of travel documents and other passport services processed within standards
2024-25Target: ≥ 90% (2025)Result: 78%Not met
Percentage of service standards met for the processing of passport requests by Canadians living in Canada
2018-19Target: ≥ 90% (2019)Result: 100%Met
Current: the 2026-27 plan's targets
Percentage of 1 800-OCanada assessed calls meeting standards for completes, relevancy and accuracy
2026-27Target: ≥ 85% (2027)Result: —Planned
Percentage of clients served in person who received assistance within 25 minutes
2026-27Target: ≥ 80% (2027)Result: —Planned
Percentage of partner organizations reporting satisfaction with service delivery partnerships
2026-27Target: No target (2027)Result: —Planned
Percentage of program services that meet their service standard targets
2026-27Target: 100% (4 out of 4 targets) (2027)Result: —Planned
Percentage of time Canada.ca is accessible
2026-27Target: ≥ 99% (2027)Result: —Planned
Future goals: targets due after 2026-27
No targets with a later due date.
Internal Services (0 indicators)
No indicators reported for this core responsibility.
Programs
| Program | Core responsibility | Status | Latest plan, first year | Last actual | Indicators |
|---|---|---|---|---|---|
| Old Age Security · BGN01 | Pensions and Benefits | New since an earlier plan | $89.2B 2026-27 | $80.8B 2024-25 | 8 |
| Early Learning and Child Care · BGM05 | Social Development | New since an earlier plan | $9.28B 2026-27 | $7.25B 2024-25 | 4 |
| Canada Student Financial Assistance Program and Canada Apprentice Loan · BGO17 | Learning, Skills Development and Employment | New since an earlier plan | $3.49B 2026-27 | $3.88B 2024-25 | 7 |
| Canada Education Savings Program · BGO18 | Learning, Skills Development and Employment | New since an earlier plan | $1.35B 2026-27 | $1.41B 2024-25 | 12 |
| Canada Disability Benefit · BGN05 | Pensions and Benefits | New since an earlier plan | $1.12B 2026-27 | $2.3M 2024-25 | 1 |
| Canada Disability Savings Program · BGN02 | Pensions and Benefits | New since an earlier plan | $867M 2026-27 | $866M 2024-25 | 2 |
| Workforce Development Agreements · BGO02 | Learning, Skills Development and Employment | New since an earlier plan | $725M 2026-27 | $725M 2024-25 | 2 |
| Youth Employment and Skills Strategy · BGO06 | Learning, Skills Development and Employment | New since an earlier plan | $656M 2026-27 | $488M 2024-25 | 7 |
| Indigenous Early Learning and Child Care Transformation Initiative · BGM07 | Social Development | New since an earlier plan | $324M 2026-27 | $369M 2024-25 | 1 |
| Student Work Placement Program · BGO11 | Learning, Skills Development and Employment | New since an earlier plan | $282M 2026-27 | $196M 2024-25 | 6 |
| Indigenous Skills and Employment Training Program · BGO10 | Learning, Skills Development and Employment | New since an earlier plan | $256M 2026-27 | $292M 2024-25 | 1 |
| Passport · BGQ04 | Information Delivery and Services for Other Departments | New since an earlier plan | $228M 2026-27 | $353M 2024-25 | 3 |
| Canadian Apprenticeship Strategy · BGO29 | Learning, Skills Development and Employment | New since an earlier plan | $195M 2026-27 | $177M 2024-25 | 3 |
| Employment Insurance · BGO01 | Learning, Skills Development and Employment | New since an earlier plan | $167M 2026-27 | $130M 2024-25 | 8 |
| Service Delivery Partnerships · BGQ05 | Information Delivery and Services for Other Departments | New since an earlier plan | $151M 2026-27 | $151M 2024-25 | 4 |
| National School Food Program · BGM13 | Social Development | New since an earlier plan | $146M 2026-27 | $71.6M 2024-25 | 1 |
| Opportunities Fund for Persons with Disabilities · BGO04 | Learning, Skills Development and Employment | New since an earlier plan | $110M 2026-27 | $99M 2024-25 | 3 |
| Canada Service Corps · BGO07 | Learning, Skills Development and Employment | New since an earlier plan | $95.8M 2026-27 | $46.2M 2024-25 | 6 |
| Sectoral Workforce Solutions Program · BGO13 | Learning, Skills Development and Employment | New since an earlier plan | $88.8M 2026-27 | $16.6M 2024-25 | 14 |
| Information Technology Services · ISS07 | Internal Services | New since an earlier plan | $81.5M 2026-27 | $115M 2024-25 | 0 |
| Temporary Foreign Worker Program · BGO14 | Learning, Skills Development and Employment | New since an earlier plan | $80.9M 2026-27 | $139M 2024-25 | 4 |
| Real Property Management Services · ISS08 | Internal Services | New since an earlier plan | $73M 2026-27 | $84.8M 2024-25 | 0 |
| Enabling Fund for Official Language Minority Communities · BGO16 | Learning, Skills Development and Employment | New since an earlier plan | $72.1M 2026-27 | $23.7M 2024-25 | 4 |
| New Horizons for Seniors Program · BGM03 | Social Development | New since an earlier plan | $70.4M 2026-27 | $113M 2024-25 | 4 |
| Social Development Partnerships Program · BGM02 | Social Development | New since an earlier plan | $65.7M 2026-27 | $82.4M 2024-25 | 11 |
| Human Resources Management Services · ISS04 | Internal Services | New since an earlier plan | $65.4M 2026-27 | $81.2M 2024-25 | 0 |
| Social Innovation and Social Finance Strategy · BGM10 | Social Development | New since an earlier plan | $63M 2026-27 | $70.1M 2024-25 | 2 |
| Future Skills · BGO21 | Learning, Skills Development and Employment | New since an earlier plan | $62.8M 2026-27 | $75.4M 2024-25 | 6 |
| Pandemic-related Benefits · BGO30 | Learning, Skills Development and Employment | New since an earlier plan | $62.3M 2026-27 | — | 1 |
| Canadian Digital Service · BGQ06 | Information Delivery and Services for Other Departments | New since an earlier plan | $58.1M 2026-27 | $31.4M 2024-25 | 7 |
| Skills and Partnership Fund · BGO08 | Learning, Skills Development and Employment | New since an earlier plan | $57.4M 2026-27 | $59.8M 2024-25 | 1 |
| Management and Oversight Services · ISS01 | Internal Services | New since an earlier plan | $55.4M 2026-27 | $108M 2024-25 | 0 |
| Foreign Credential Recognition Program · BGO15 | Learning, Skills Development and Employment | New since an earlier plan | $55.4M 2026-27 | $49.4M 2024-25 | 6 |
| Wage Earner Protection Program · BGP06 | Working Conditions and Workplace Relations | New since an earlier plan | $51.9M 2026-27 | $66.2M 2024-25 | 3 |
| Financial Management Services · ISS05 | Internal Services | New since an earlier plan | $44.5M 2026-27 | $44M 2024-25 | 0 |
| Canada Pension Plan · BGN03 | Pensions and Benefits | New since an earlier plan | $44M 2026-27 | $57.2M 2024-25 | 7 |
| Federal Workers' Compensation · BGP02 | Working Conditions and Workplace Relations | New since an earlier plan | $36.9M 2026-27 | $24.5M 2024-25 | 1 |
| Labour Standards · BGP05 | Working Conditions and Workplace Relations | New since an earlier plan | $31.5M 2026-27 | $37.6M 2024-25 | 4 |
| Occupational Health and Safety Program · BGP03 | Working Conditions and Workplace Relations | New since an earlier plan | $30.1M 2026-27 | $31.5M 2024-25 | 3 |
| Supports for Student Learning Program · BGO23 | Learning, Skills Development and Employment | New since an earlier plan | $28.8M 2026-27 | $80.2M 2024-25 | 2 |
| Citizen Service Network · BGQ03 | Information Delivery and Services for Other Departments | New since an earlier plan | $28.6M 2026-27 | $25.6M 2024-25 | 2 |
| Skills for Success · BGO09 | Learning, Skills Development and Employment | New since an earlier plan | $24.3M 2026-27 | $40.7M 2024-25 | 6 |
| Government of Canada Internet Presence · BGQ02 | Information Delivery and Services for Other Departments | New since an earlier plan | $23.5M 2026-27 | $24.5M 2024-25 | 5 |
| Enabling Accessibility Fund · BGM04 | Social Development | New since an earlier plan | $23.3M 2026-27 | $33M 2024-25 | 3 |
| Communications Services · ISS02 | Internal Services | New since an earlier plan | $20M 2026-27 | $26.4M 2024-25 | 0 |
| Labour Relations · BGP01 | Working Conditions and Workplace Relations | New since an earlier plan | $15.7M 2026-27 | $18.2M 2024-25 | 4 |
| Government of Canada Telephone General Enquiries Services · BGQ01 | Information Delivery and Services for Other Departments | New since an earlier plan | $14.9M 2026-27 | $18.1M 2024-25 | 3 |
| Accessible Canada · BGM09 | Social Development | New since an earlier plan | $14.7M 2026-27 | $13.5M 2024-25 | 3 |
| Personal Support Worker Retirement Savings Innovation Program · BGN04 | Pensions and Benefits | New since an earlier plan | $13.7M 2026-27 | $89K 2024-25 | 2 |
| International Labour Affairs · BGP07 | Working Conditions and Workplace Relations | New since an earlier plan | $11.8M 2026-27 | $24.5M 2024-25 | 1 |
| Legal Services · ISS03 | Internal Services | New since an earlier plan | $10.2M 2026-27 | $9.1M 2024-25 | 0 |
| Sustainable Development Goals Funding Program · BGM08 | Social Development | New since an earlier plan | $7.6M 2026-27 | $8.3M 2024-25 | 3 |
| Job Bank · BGO05 | Learning, Skills Development and Employment | New since an earlier plan | $5.5M 2026-27 | $8.4M 2024-25 | 10 |
| Workplace Equity Program · BGP04 | Working Conditions and Workplace Relations | New since an earlier plan | $4.4M 2026-27 | $3.3M 2024-25 | 2 |
| Acquisition Management Services · ISS0Z | Internal Services | New since an earlier plan | $3.5M 2026-27 | $4.2M 2024-25 | 0 |
| Community Workforce Development Program / Canada Retraining and Opportunities Initiative · BGO27 | Learning, Skills Development and Employment | New since an earlier plan | $3.4M 2026-27 | $1.7M 2024-25 | 2 |
| Information Management Services · ISS06 | Internal Services | New since an earlier plan | $2.2M 2026-27 | $5.2M 2024-25 | 0 |
| Canadian Benefit for Parents of Young Victims of Crime · BGO31 | Learning, Skills Development and Employment | New since an earlier plan | $2M 2026-27 | — | 1 |
| Skilled Trades and Apprenticeship (Red Seal Program) · BGO19 | Learning, Skills Development and Employment | New since an earlier plan | $1.4M 2026-27 | $1.2M 2024-25 | 4 |
| Materiel Management Services · ISS09 | Internal Services | New since an earlier plan | $1.2M 2026-27 | $7.6M 2024-25 | 0 |
| Labour Market Development Agreements · BGO03 | Learning, Skills Development and Employment | New since an earlier plan | $641K 2026-27 | $628K 2024-25 | 2 |
| Strategic Engagement and Research Program · BGM11 | Social Development | New since an earlier plan | $115K 2026-27 | $5.4M 2024-25 | 2 |
| Black-led Philanthropic Endowment Fund · BGM12 | Social Development | New since an earlier plan | $0 2026-27 | $199M 2022-23 | 1 |
| Income Security · BJK00 | Income security, access to opportunities and well-being for individuals, families and communities. | Not in a Departmental Plan | — | $51.4B 2017-18 | 0 |
| Learning · AMQ00 | A skilled, adaptable and inclusive labour force and an efficient labour market. | Not in a Departmental Plan | — | $3.47B 2017-18 | 0 |
| Skills and Employment · BJJ00 | A skilled, adaptable and inclusive labour force and an efficient labour market. | Not in a Departmental Plan | — | $1.95B 2017-18 | 0 |
| Social Development · BKC00 | Income security, access to opportunities and well-being for individuals, families and communities. | Not in a Departmental Plan | — | $695M 2017-18 | 0 |
| Internal Services · ISC00 | Internal Services | Not in a Departmental Plan | — | $292M 2017-18 | 0 |
| Apprenticeship Service · BGO26 | Learning, Skills Development and Employment | Appeared and later dropped | $216M 2022-23 | $193M 2022-23 | 1 |
| Integrity and Processing · BJN00 | Service Excellence for Canadians. | Not in a Departmental Plan | — | $215M 2014-15 | 0 |
| Labour · AMP00 | Safe, fair and productive workplaces and cooperative workplace relations. | Not in a Departmental Plan | — | $126M 2017-18 | 0 |
| Apprenticeship Grants · BGO20 | Learning, Skills Development and Employment | Appeared and later dropped | $119M 2022-23 | $63.4M 2022-23 | 5 |
| Canada Recovery Benefits · BGO25 | Learning, Skills Development and Employment | Appeared and later dropped | $92.6M 2024-25 | -$91M 2024-25 | 4 |
| Canada Emergency Response Benefit · BGO24 | Learning, Skills Development and Employment | Appeared and later dropped | $89.2M 2024-25 | $50.3M 2024-25 | 2 |
| Citizen-Centred Service · AMR00 | Service Excellence for Canadians. | Not in a Departmental Plan | — | $82.5M 2014-15 | 0 |
| Service Network Supporting Government Departments · DAA00 | Government-Wide Service Excellence. | Not in a Departmental Plan | — | $59.9M 2017-18 | 0 |
| Union Training and Innovation Program · BGO12 | Learning, Skills Development and Employment | Appeared and later dropped | $24.6M 2022-23 | $22.6M 2022-23 | 3 |
| Skilled Trades Awareness and Readiness (STAR) Program · BGO22 | Learning, Skills Development and Employment | Appeared and later dropped | $19.6M 2022-23 | $23.7M 2022-23 | 1 |
| Delivery of Services for Other Government of Canada Programs · DAB00 | Government-Wide Service Excellence. | Not in a Departmental Plan | — | $18.9M 2017-18 | 0 |
| Canadian Benefit for Parents of Young Victims of Crime · BGM06 | Social Development | Appeared and later dropped | $11.3M 2024-25 | $819K 2024-25 | 4 |
| Canada Worker Lockdown Benefit · BGO28 | Learning, Skills Development and Employment | Appeared and later dropped | $8.8M 2024-25 | $5.8M 2024-25 | 1 |
| Reaching Home · BGM01 | Social Development | Appeared and later dropped | $0 2022-23 | $0 2023-24 | 5 |
