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Program directory · Employment and Social Development Canada

Information Technology Services

Program code
ISS07 (HRSD)
Core responsibility
Internal Services
In Departmental Plans
2018-19 – 2026-27 · New since an earlier plan

What it does

Information technology services involve activities undertaken to achieve efficient and effective use of information technology (IT) to support government priorities and program delivery, to increase productivity and enhance services to the public. IT management activities includes planning, developing (or procuring), and operating IT computing, telecommunications, infrastructure and applications.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Information Technology Services 2018-19: $61.2MInformation Technology Services 2019-20: $105MInformation Technology Services 2020-21: $83.3MInformation Technology Services 2021-22: $144MInformation Technology Services 2022-23: $133MInformation Technology Services 2023-24: $151MInformation Technology Services 2024-25: $115MInformation Technology Services 2025-26: $107MInformation Technology Services 2026-27: $81.5MInformation Technology Services 2027-28: $70.2MInformation Technology Services 2028-29: $58MInformation Technology ServicesInformation T…Information Technology Services
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data. The line at the bottom shows this program's names over time.
ProgramRelationYears with dataActual spending over those years
Information Technology ServicesThis program2018-19 – 2028-29$793M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2019-20Renamed from “Information Technology Management Services - Department of Employment and Social Development” to “Information Technology Services”.GC InfoBase program names by year
2019-20Spending $105M, against $61.2M in 2018-19 (+72%).Actual spending (GC InfoBase)
2021-22Spending $144M, against $83.3M in 2020-21 (+73%).Actual spending (GC InfoBase)

Success criteria

Neither this program nor its core responsibility has results indicators in GC InfoBase (internal services, for example, have none).

Spending and employees: planned against actual

Spending

2018-19: $49.4M2018-19: $61.2M2018-192019-20: $55.7M2019-20: $105M2019-202020-21: $59.2M2020-21: $83.3M2020-212021-22: $77M2021-22: $144M2021-222022-23: $65.9M2022-23: $133M2022-232023-24: $101M2023-24: $151M2023-242024-25: $87.7M2024-25: $115M2024-252025-26: $107M2025-262026-27: $81.5M2026-272027-28: $70.2M2027-282028-29: $58M2028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$49.4M$61.2M
2019-20$55.7M$105M
2020-21$59.2M$83.3M
2021-22$77M$144M
2022-23$65.9M$133M
2023-24$101M$151M
2024-25$87.7M$115M
2025-26$107M—
2026-27$81.5M—
2027-28$70.2M*—
2028-29$58M*—

Employees (FTEs)

2018-19: 9562018-19: 1,1412018-192019-20: 9722019-20: 1,2692019-202020-21: 1,0072020-21: 1,3702020-212021-22: 1,0912021-22: 1,4172021-222022-23: 1,0512022-23: 1,5832022-232023-24: 1,1872023-24: 1,5752023-242024-25: 1,1492024-25: 1,4192024-252025-26: 1,2422025-262026-27: 1,0292026-272027-28: 1,0062027-282028-29: 8932028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-199561,141
2019-209721,269
2020-211,0071,370
2021-221,0911,417
2022-231,0511,583
2023-241,1871,575
2024-251,1491,419
2025-261,242—
2026-271,029—
2027-281,006*—
2028-29893*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.