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Program directory · Department of Indigenous Services

Clinical and Client Care

Program code
BXL02 (INDSC)
Core responsibility
Services and Benefits to Individuals
In Departmental Plans
2019-20 – 2022-23 · Appeared and later dropped

What it does

The objective of the Clinical and Client Care Program is to provide primary care services to First Nations individuals, families, and communities in remote and isolated First Nations communities. Clinical and Client Care services are crucial in improving the health status of First Nations in communities where primary care services would otherwise be hours away. Key services supporting program delivery include: triage; emergency resuscitation and stabilization; emergency ambulatory care; outpatient non-urgent services (including public health); coordinated/integrated care and referral to appropriate provincial secondary and tertiary levels of care; and, in two communities, hospital inpatient, ambulatory and emergency services. Clinical and Client Care shares synergies with other programs and provincial partners. Health Planning and Quality Management and Systems Integration Program activities support communities through planning the transfer of Clinical and Client Care services to First Nations and facilitating the nursing station accreditation process. Health Facilities Program supports major capital repairs, and e-Health programming supports the implementation of new and effective health technologies. Clinical and Client Care services are delivered in collaboration with provincial and private practice healthcare providers.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2019-20. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-25Clinical and Client Care 2018-19: $237MClinical and Client Care 2019-20: $168MClinical and Client Care 2020-21: $173MClinical and Client Care 2019-20: $244MClinical and Client Care 2020-21: $424MClinical and Client Care 2021-22: $428MClinical and Client Care 2022-23: $399MClinical and Client Care 2023-24: $387MClinical and Client Care 2024-25: $386MClinical and Client CareClinical and Client Care
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data.
ProgramRelationYears with dataActual spending over those years
Clinical and Client CareEarlier program (name match, high confidence)2018-19 – 2020-21$237M
Clinical and Client CareThis program2019-20 – 2024-25$1.5B

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2019-20Appears to replace Clinical and Client CareCanada Spends name match across plans (an inference)
2020-21Spending $424M, against $244M in 2019-20 (+74%).Actual spending (GC InfoBase)

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Agency nurse costs as a percentage of total nursing costs nationally
Expected result: Clinical and Client Care services are delivered efficiently
62.6%2021-22✗ not met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2021-22≤ 50%202262.6%
The COVID-19 pandemic has had a strong impact on surge capacity, increasing the need for contract nursing relief services, in ISC nursing stations.
Not met

Current: the 2026-27 plan's targets

No indicators in the 2026-27 plan.

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2019-20: $235M2019-20: $244M2019-202020-21: $243M2020-21: $424M2020-212021-22: $350M2021-22: $428M2021-222022-23: $380M2022-23: $399M2022-232023-24: $387M2023-242024-25: $386M2024-25
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2019-20$235M$244M
2020-21$243M$424M
2021-22$350M$428M
2022-23$380M$399M
2023-24$387M*—
2024-25$386M*—

Employees (FTEs)

2019-20: 5962019-20: 7162019-202020-21: 6002020-21: 6962020-212021-22: 6142021-22: 7372021-222022-23: 7492022-23: 7312022-232023-24: 7932023-242024-25: 8032024-25
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2019-20596716
2020-21600696
2021-22614737
2022-23749731
2023-24793*—
2024-25803*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.