Program directory · Military Police Complaints Commission of Canada
Complaints Resolution
- Program code
- BVJ01 (MPCC)
- Core responsibility
- Independent oversight of the Military Police
- In Departmental Plans
- 2018-19 – 2026-27 · New since an earlier plan
What it does
Promotes and ensures the highest standards of conduct of Military Police in the performance of policing duties and discourages interference in any Military Police investigation through independent and impartial reviews, investigations and hearings which result in sound findings and recommendations in response to complaints about or by Military Police members as well as through outreach activities.
Source: the department's Program Inventory, via GC InfoBase.
History and lineage
First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).
| Program | Relation | Years with data | Actual spending over those years |
|---|---|---|---|
| Complaints Resolution | This program | 2018-19 – 2028-29 | $20.9M |
No earlier or later program in the same department has a similar name.
Significant changes in scope and budget
Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.
| Year | What changed | Source |
|---|---|---|
| 2026-27 | Indicators added: Percentage of case summaries posted on the Military Police Complaints Commission’s website within 60 business days of Final Report being issued on non-public interest cases.; Percentage of decisions regarding extension of time (EoT) requests made within 60 business days.; Percentage of Final Decisions unchallenged or upheld upon Judicial Review.; Percentage of final reports issued in non-public interest cases within 30 business days from the receipt by the Military Police Complaints Commission of all Notices of Action.; Percentage of information requests initially responded to within 2 business days.; Percentage of interim reports and jurisdiction decisions in non-public interest cases issued within 18 months from substantial receipt of the information and/or materials relevant to the complaint, excluding the time where a complaint is put in abeyance.; Percentage of presentations regarding the Military Police Complaints Commission’s mandate that were received positively. | Departmental Results Framework (GC InfoBase) |
| 2026-27 | Indicators dropped: % of Final Decisions not overturned on Judicial Review.; % of information requests initially responded to within 48 hours.; % of interim reports issued in non-public interest cases within 18 months from the time disclosure is substantially received, excluding periods where the file is put in abeyance. It is recognized that there may be exceptionally complex cases which will not meet this indicator.; % of presentations to stakeholder or target groups that were received positively; % of recommendations resulting from investigations of conduct or interference complaints are accepted by the responsible Department of National Defence authority (usually the Canadian Forces Provost Marshal).; Quarterly website updates of Military Police Complaints Commission of Canada findings and recommendations through case summaries and Military Police Complaints Commission of Canada Final Reports in public interest cases. | Departmental Results Framework (GC InfoBase) |
Success criteria
The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.
Historical: targets against results
Number of outreach activities/presentations given on the complaint processes, the mandate, roles and responsibilities of the Military Police Complaints Commission.
Expected result: Military Police and the public have access to current information on the issues addressed by the Military Police Complaints Commission of Canada.
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 6 | 2019 | 8 | Met |
| 2019-20 | ≥ 6 | 2020 | 6 | Met |
| 2020-21 | ≥ 6 | 2021 | 7 | Met |
| 2021-22 | ≥ 6 | 2022 | 22 | Met |
| 2022-23 | ≥ 6 | 2023 | 25 | Met |
| 2023-24 | ≥ 6 | 2024 | 11 | Met |
| 2024-25 | ≥ 6 | 2025 | 9 The MPCC conducted nine outreach activities over the fiscal year, exceeding its target. Audiences included the Canadian Police College, the Office of the Federal Ombudsperson for Victims of Crime, Ukrainian Parliamentarians exploring oversight models, and the Union of National Defence Employees. The MPCC also continued its engagement with the Canadian Forces Military Police Academy and the Canadi… | Met |
% of Final Decisions not overturned on Judicial Review.
Expected result: Final Reports provide sound findings and recommendations and are issued in a timely manner.
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 70% | 2019 | 100% No Judicial Review decisions were received during the reporting period. | Met |
| 2019-20 | ≥ 70% | 2020 | 100% | Met |
| 2020-21 | ≥ 70% | 2021 | 100% | Met |
| 2021-22 | ≥ 70% | 2022 | 100% | Met |
| 2022-23 | ≥ 70% | 2023 | 100% | Met |
| 2023-24 | ≥ 70% | 2024 | 100% | Met |
| 2024-25 | ≥ 70% | 2025 | 100% MPCC exceeded its target with no final decisions overturned by the Federal Court. | Met |
% of information requests initially responded to within 48 hours.
Expected result: Information requests pertaining to complaint files are responded to in a timely manner
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 95% | 2019 | 97% | Met |
| 2019-20 | ≥ 95% | 2020 | 97% | Met |
| 2020-21 | ≥ 95% | 2021 | 95% | Met |
| 2021-22 | ≥ 95% | 2022 | 95% | Met |
| 2022-23 | ≥ 95% | 2023 | 97.2% | Met |
| 2023-24 | ≥ 95% | 2024 | 96.2% | Met |
| 2024-25 | ≥ 95% | 2025 | 98.3% This result reflects ongoing efforts to improve efficiency and provide responsive, user-focused service. MPCC staff received training in trauma-informed practices to reduce the risk of retraumatization, ensure engagements with the users of the complaint process who feel heard, safe and respected. This training also helps our staff recognize signs of trauma in others, vicarious trauma and manage t… | Met |
% of interim reports issued in non-public interest cases within 18 months from the time disclosure is substantially received, excluding periods where the file is put in abeyance. It is recognized that there may be exceptionally complex cases which will not meet this indicator.
Expected result: Final Reports provide sound findings and recommendations and are issued in a timely manner.
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 70% | 2019 | 100% | Met |
| 2019-20 | ≥ 70% | 2020 | 100% | Met |
| 2020-21 | ≥ 70% | 2021 | 90% | Met |
| 2021-22 | ≥ 70% | 2022 | 83% | Met |
| 2022-23 | ≥ 70% | 2023 | 50% This drop is due to the complexity and volume of complaints, and the unexpected departure of part-time decision-makers. | Not met |
| 2023-24 | ≥ 70% | 2024 | 70% | Met |
| 2024-25 | ≥ 70% | 2025 | 100% The MPCC met 100% of its target, issuing Interim Reports within 18 months - surpassing the 70% goal. Improvements included streamlined investigations, updated intake procedures, plain language decision writing, trauma-informed training, and better use of technology. Despite these achievements, the MPCC continued to face challenges including the continuing high volume and complexity of complaints.… | Met |
% of presentations to stakeholder or target groups that were received positively
Expected result: Military Police and the public have access to current information on the issues addressed by the Military Police Complaints Commission of Canada.
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 70% | 2019 | 100% | Met |
| 2019-20 | ≥ 70% | 2020 | 100% | Met |
| 2020-21 | ≥ 70% | 2021 | 100% | Met |
| 2021-22 | ≥ 70% | 2022 | 100% | Met |
| 2022-23 | ≥ 70% | 2023 | 76% | Met |
| 2023-24 | ≥ 70% | 2024 | 80% | Met |
| 2024-25 | ≥ 70% | 2025 | 100% The MPCC surpassed its target, with 100% of participants rating the sessions favourably. Input from 226 attendees helped refine future presentations. | Met |
% of recommendations resulting from investigations of conduct or interference complaints are accepted by the responsible Department of National Defence authority (usually the Canadian Forces Provost Marshal).
Expected result: Final Reports provide sound findings and recommendations and are issued in a timely manner.
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | ≥ 70% | 2019 | 83% | Met |
| 2019-20 | ≥ 70% | 2020 | 100% | Met |
| 2020-21 | ≥ 70% | 2021 | 100% | Met |
| 2021-22 | ≥ 70% | 2022 | 73% | Met |
| 2022-23 | ≥ 70% | 2023 | 93.8% | Met |
| 2023-24 | ≥ 70% | 2024 | 30% There have been ongoing challenges and disagreements between the MPCC and the CFPM’s office over respective roles and responsibilities under the National Defence Act. The MPCC has no control on whether the CFPM accepts MPCC recommendations. The MPCC intends to change this indicator in the future as it is not appropriate for the oversight agency to be dependent on the overseen police agency for th… | Not met |
| 2024-25 | ≥ 70% | 2025 | 50% Only 50% of the MPCC’s 8 recommendations were accepted. Issues raised included note-taking, welfare checks, retention of evidence, and conflict of interest. Given this indicator does not appropriately measure the target, nor is it within the control of the MPCC, it will be removed in future reporting cycles. | Not met |
Quarterly website updates of Military Police Complaints Commission of Canada findings and recommendations through case summaries and Military Police Complaints Commission of Canada Final Reports in public interest cases.
Expected result: Military Police and the public have access to current information on the issues addressed by the Military Police Complaints Commission of Canada.
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2018-19 | 4 – 4 | 2019 | 4 | Met |
| 2019-20 | 4 – 4 | 2020 | 4 | Met |
| 2020-21 | 4 – 4 | 2021 | 4 | Met |
| 2021-22 | 4 – 4 | 2022 | 5 The objective has been exceeded. | Not met |
| 2022-23 | ≥ 4 | 2023 | 7 | Met |
| 2023-24 | ≥ 4 | 2024 | 10 | Met |
| 2024-25 | ≥ 4 | 2025 | 10 The MPCC exceeded its target and posted 10 web summaries on time. Improvements included9 clearer, plain-language content and a new search tool to enhance access to past decisions and case summaries. | Met |
Current: the 2026-27 plan's targets
Number of outreach activities/presentations given on the complaint processes, the mandate, roles and responsibilities of the Military Police Complaints Commission.
Expected result: Military Police and the public have access to current information on the issues addressed by the Military Police Complaints Commission of Canada.
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 6 | 2027 | — | Planned |
Percentage of case summaries posted on the Military Police Complaints Commission’s website within 60 business days of Final Report being issued on non-public interest cases.
Expected result: Military Police and the public have access to current information on the issues addressed by the Military Police Complaints Commission of Canada.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | Within 60 working days | 2027 | — | Planned |
Percentage of decisions regarding extension of time (EoT) requests made within 60 business days.
Expected result: Final Reports provide sound findings and recommendations and are issued in a timely manner.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | Within 60 business days | 2027 | — | Planned |
Percentage of Final Decisions unchallenged or upheld upon Judicial Review.
Expected result: Final Reports provide sound findings and recommendations and are issued in a timely manner.
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 70% | 2027 | — | Planned |
Percentage of final reports issued in non-public interest cases within 30 business days from the receipt by the Military Police Complaints Commission of all Notices of Action.
Expected result: Final Reports provide sound findings and recommendations and are issued in a timely manner.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | Within 30 business days | 2027 | — | Planned |
Percentage of information requests initially responded to within 2 business days.
Expected result: Information requests pertaining to complaint files are responded to in a timely manner
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 95% | 2027 | — | Planned |
Percentage of interim reports and jurisdiction decisions in non-public interest cases issued within 18 months from substantial receipt of the information and/or materials relevant to the complaint, excluding the time where a complaint is put in abeyance.
Expected result: Final Reports provide sound findings and recommendations and are issued in a timely manner.
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 70% | 2027 | — | Planned |
Percentage of presentations regarding the Military Police Complaints Commission’s mandate that were received positively.
Expected result: Military Police and the public have access to current information on the issues addressed by the Military Police Complaints Commission of Canada.
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 70% | 2027 | — | Planned |
Future goals: targets due after 2026-27
No targets with a later due date.
Spending and employees: planned against actual
Spending
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2018-19 | $2.6M | $2.9M |
| 2019-20 | $2.9M | $2.8M |
| 2020-21 | $2.9M | $2.9M |
| 2021-22 | $2.9M | $2.8M |
| 2022-23 | $2.9M | $2.7M |
| 2023-24 | $2.9M | $3.3M |
| 2024-25 | $3.4M | $3.4M |
| 2025-26 | $3.5M | — |
| 2026-27 | $3.9M | — |
| 2027-28 | $3.8M* | — |
| 2028-29 | $3.8M* | — |
Employees (FTEs)
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2018-19 | 15 | 14 |
| 2019-20 | 15 | 14 |
| 2020-21 | 15 | 14 |
| 2021-22 | 15 | 16 |
| 2022-23 | 16 | 14 |
| 2023-24 | 17 | 15 |
| 2024-25 | 16 | 14 |
| 2025-26 | 16 | — |
| 2026-27 | 16 | — |
| 2027-28 | 16* | — |
| 2028-29 | 16* | — |
Planned spending, plan by plan
Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans
| Plan | 2018-19 | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | 2024-25 | 2025-26 | 2026-27 | 2027-28 | 2028-29 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2018-19 plan | $2,611,859 | $2,611,859 | $2,611,859 | ||||||||
| 2019-20 plan | $2,915,308 | $2,915,308 | $2,915,308 | ||||||||
| 2020-21 plan | $2,898,086 | $2,898,086 | $2,898,086 | ||||||||
| 2021-22 plan | $2,859,710 | $2,863,537 | $2,822,947 | ||||||||
| 2022-23 plan | $2,944,544 | $2,899,671 | $2,899,671 | ||||||||
| 2023-24 plan | $2,872,005 | $2,910,265 | $2,910,265 | ||||||||
| 2024-25 plan | $3,407,234 | $3,422,483 | $3,250,670 | ||||||||
| 2025-26 plan | $3,546,384 | $3,348,518 | $3,323,498 | ||||||||
| 2026-27 plan | $3,879,607 | $3,837,907 | $3,837,907 | ||||||||
| Actual | $2,906,541 | $2,837,560 | $2,880,699 | $2,815,122 | $2,650,641 | $3,321,981 | $3,449,928 |
Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.
