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Program directory · Shared Services Canada

Email Services

Program code
BWC01 (SHARE)
Core responsibility
Email and Workplace Technology
In Departmental Plans
2018-19 – 2019-20 · Appeared and later dropped

What it does

GC InfoBase has no Program Inventory description for this program.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-22Email Services 2018-19: $42.9MEmail Services 2019-20: $39.3MEmail Services 2020-21: $22.8MEmail Services 2021-22: $22.6MEmail ServicesEmailEmail Service…
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data. The line at the bottom shows this program's names over time.
ProgramRelationYears with dataActual spending over those years
Email ServicesThis program2018-19 – 2021-22$82.2M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2019-20Employees (FTEs) 154, against 117 in 2018-19 (+31%).FTEs (GC InfoBase)
2019-20Renamed from “Email” to “Email Services”.GC InfoBase program names by year
2020-21Planned employees (FTEs) 61, against 154 in 2019-20 (−60%).FTEs (GC InfoBase)
2020-21Planned spending $22.8M, against $39.3M in 2019-20 (−42%).Latest Departmental Plan

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

% of time the enterprise email service is available
Expected result: Available enterprise email services
100%2018-19✓ met100%2019-20✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 99.9%2019100%Met
2019-20≥ 99.9%2020100%Met

Current: the 2026-27 plan's targets

No indicators in the 2026-27 plan.

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2018-19: $49.9M2018-19: $42.9M2018-192019-20: $22.7M2019-20: $39.3M2019-202020-21: $22.8M2020-212021-22: $22.6M2021-22
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$49.9M$42.9M
2019-20$22.7M$39.3M
2020-21$22.8M*—
2021-22$22.6M*—

Employees (FTEs)

2018-19: 1962018-19: 1172018-192019-20: 612019-20: 1542019-202020-21: 612020-212021-22: 612021-22
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19196117
2019-2061154
2020-2161*—
2021-2261*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Plan2018-192019-202020-212021-22
2018-19 plan$49,932,149$49,588,410$49,636,126
2019-20 plan$22,724,332$22,846,116$22,614,035
Actual$42,882,337$39,343,127

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.