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Program directory · Shared Services Canada

Hardware Provisioning

Program code
BWC02 (SHARE)
Core responsibility
Email and Workplace Technology
In Departmental Plans
2018-19 – 2019-20 · Appeared and later dropped

What it does

GC InfoBase has no Program Inventory description for this program.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-22Hardware Provisioning 2018-19: -$17.9MHardware Provisioning 2019-20: -$17.7MHardware Provisioning 2020-21: $781KHardware Provisioning 2021-22: $50KHardware Provisioning
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data.
ProgramRelationYears with dataActual spending over those years
Hardware ProvisioningThis program2018-19 – 2021-22-$35.6M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2019-20Indicators added: % of hardware requests fulfilled within established service level standards (Emergency Contracts (Time Sensitive))Departmental Results Framework (GC InfoBase)
2019-20Indicators dropped: % of hardware requests fulfilled within established service level standardsDepartmental Results Framework (GC InfoBase)
2020-21Planned spending $781K, against -$17.7M in 2019-20 (+104%).Latest Departmental Plan

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

% of hardware requests fulfilled within established service level standards (Call Ups)
Expected result: Timely fulfillment of requests for workplace technology hardware
80.3%2018-19✗ not met96.5%2019-20✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 90%201980.3%
The target was not met based on resource availability and higher than usual volumes.
Not met
2019-20≥ 90%202096.5%Met
% of hardware requests fulfilled within established service level standards (Emergency Contracts (Time Sensitive))
Expected result: Timely fulfillment of requests for workplace technology hardware
100%2019-20✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2019-20≥ 90%2020100%Met
% of hardware requests fulfilled within established service level standards (Requests for Volume Discounts (RVDs))
Expected result: Timely fulfillment of requests for workplace technology hardware
94.2%2018-19✓ met98.3%2019-20✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 90%201994.2%Met
2019-20≥ 90%202098.3%Met
% of hardware requests fulfilled within established service level standards (Virtual/Inventory)
Expected result: Timely fulfillment of requests for workplace technology hardware
80.8%2018-19✗ not met97.1%2019-20✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 90%201980.8%
The target was not met based on resource availability and higher than usual volumes.
Not met
2019-20≥ 90%202097.1%Met
% of hardware requests fulfilled within established service level standards
Expected result: Timely fulfillment of requests for workplace technology hardware
55.8%2018-19✗ not met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 90%201955.8%
The target was not met based on resource availability and higher than usual volumes.
Not met

Current: the 2026-27 plan's targets

No indicators in the 2026-27 plan.

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2018-19: $02018-19: -$17.9M2018-192019-20: $92K2019-20: -$17.7M2019-202020-21: $781K2020-212021-22: $50K2021-22
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$0-$17.9M
2019-20$92K-$17.7M
2020-21$781K*—
2021-22$50K*—

Employees (FTEs)

2018-19: 02018-19: 02018-192019-20: 72019-20: 122019-202020-21: 72020-212021-22: 72021-22
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-1900
2019-20712
2020-217*—
2021-227*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Plan2018-192019-202020-212021-22
2018-19 plan$0$0$0
2019-20 plan$91,624$781,259$50,295
Actual-$17,866,531-$17,743,759

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.