Program directory · Shared Services Canada
Cloud
- Department
- Shared Services Canada
- Program code
- BYE02 (SHARE)
- Core responsibility
- Common Government of Canada Information Technology (IT) Operations
- In Departmental Plans
- 2021-22 – 2025-26 · Appeared and later dropped
What it does
The Cloud Program enables digital government through the delivery of the Cloud Brokering Service (CBS). The Clients can review, purchase and access the combination of commercially available public cloud services and on-premises cloud offerings that best suits their unique business needs.
As the Government of Canada (GC) adopts “Cloud-first” as the preferred approach for delivering information technology (IT) services, Cloud program offers centralized, reliable and agile services to enable and support Partners in their journey to the Cloud.
Source: the department's Program Inventory, via GC InfoBase.
History and lineage
First appears in GC InfoBase's actual spending by program in 2021-22. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).
| Program | Relation | Years with data | Actual spending over those years |
|---|---|---|---|
| Cloud | Earlier program (name match, high confidence) | 2018-19 – 2022-23 | $37.7M |
| Cloud | This program | 2021-22 – 2027-28 | $73M |
Significant changes in scope and budget
Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.
| Year | What changed | Source |
|---|---|---|
| 2021-22 | Appears to replace Cloud | Canada Spends name match across plans (an inference) |
| 2022-23 | Employees (FTEs) 112, against 73 in 2021-22 (+53%). | FTEs (GC InfoBase) |
| 2023-24 | Spending $18.6M, against $13.1M in 2022-23 (+42%). | Actual spending (GC InfoBase) |
| 2024-25 | Employees (FTEs) 185, against 134 in 2023-24 (+38%). | FTEs (GC InfoBase) |
| 2024-25 | Spending $29.6M, against $18.6M in 2023-24 (+59%). | Actual spending (GC InfoBase) |
| 2025-26 | Planned employees (FTEs) 146, against 185 in 2024-25 (−21%). | FTEs (GC InfoBase) |
| 2025-26 | Planned spending $15.5M, against $29.6M in 2024-25 (−48%). | Latest Departmental Plan |
Success criteria
The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.
Historical: targets against results
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2021-22 | ≥ 90% | 2022 | 99.7% | Met |
| 2022-23 | ≥ 90% | 2023 | 99.2% | Met |
| 2023-24 | ≥ 90% | 2024 | 99.8% | Met |
| 2024-25 | ≥ 90% | 2025 | 100% | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2021-22 | 3.6 – 5 | 2022 | 3.65 | Met |
| 2022-23 | 3.6 – 5 | 2023 | 3.83 | Met |
| 2023-24 | 3.6 – 5 | 2024 | 3.59 The decrease in satisfaction with brokering services is due to the requirement to strengthen SSC’s stewardship function regarding GC financial cloud spending and procurement compliance. The new GC Application Hosting Strategy aims to optimize GC hosting services. | Not met |
| 2024-25 | 3.6 – 5 | 2025 | 3.48 The 2024 Application Hosting Strategy has led departments to reassess their cloud plans, shifting the pace and scale of adoption. While engagement remains strong, concerns about the 10% broker fee and intake complexity have impacted satisfaction. SSC is responding by exploring a broker fee cap and streamlining intake processes. To support departments through these changes, targeted information se… | Not met |
Current: the 2026-27 plan's targets
No indicators in the 2026-27 plan.
Future goals: targets due after 2026-27
No targets with a later due date.
Spending and employees: planned against actual
Spending
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2021-22 | $6.2M | $11.6M |
| 2022-23 | $6.5M | $13.1M |
| 2023-24 | $12.3M | $18.6M |
| 2024-25 | $16.7M | $29.6M |
| 2025-26 | $15.5M | — |
| 2026-27 | $15.8M* | — |
| 2027-28 | $15.5M* | — |
Employees (FTEs)
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2021-22 | 164 | 73 |
| 2022-23 | 165 | 112 |
| 2023-24 | 97 | 134 |
| 2024-25 | 141 | 185 |
| 2025-26 | 146 | — |
| 2026-27 | 146* | — |
| 2027-28 | 146* | — |
Planned spending, plan by plan
Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans
| Plan | 2021-22 | 2022-23 | 2023-24 | 2024-25 | 2025-26 | 2026-27 | 2027-28 |
|---|---|---|---|---|---|---|---|
| 2021-22 plan | $6,185,713 | $6,241,884 | $5,000,574 | ||||
| 2022-23 plan | $6,463,967 | $5,234,228 | $5,234,162 | ||||
| 2023-24 plan | $12,295,327 | $12,331,653 | $12,328,985 | ||||
| 2024-25 plan | $16,742,648 | $14,573,672 | $14,946,779 | ||||
| 2025-26 plan | $15,467,466 | $15,802,938 | $15,498,013 | ||||
| Actual | $11,570,787 | $13,147,571 | $18,611,812 | $29,646,810 |
Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.
