Program directory · Shared Services Canada
Connectivity
- Department
- Shared Services Canada
- Program code
- BYE05 (SHARE)
- Core responsibility
- Common Government of Canada Information Technology (IT) Operations
- In Departmental Plans
- 2021-22 – 2026-27 · New since an earlier plan
What it does
The Connectivity Program is responsible for offering and provisioning modern, secure, reliable and responsive government of Canada IT network infrastructure, operations and services, to meet the needs of Partner departments and agencies, Clients, and Canadians. It provides GC-wide IT network infrastructure design, operations and services management, including integrated security components, for Local Area Network (LAN) (including Wi-Fi and in-building cellular), Wide Area Network (WAN), Internet, Satellite, and other connectivity services. The Connectivity Program aims to offer a seamless connectivity experience to all users anytime, from anywhere from any GC-approved device.
Source: the department's Program Inventory, via GC InfoBase.
History and lineage
First appears in GC InfoBase's actual spending by program in 2021-22. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).
| Program | Relation | Years with data | Actual spending over those years |
|---|---|---|---|
| Connectivity | This program | 2021-22 – 2028-29 | $1.5B |
No earlier or later program in the same department has a similar name.
Significant changes in scope and budget
Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.
| Year | What changed | Source |
|---|---|---|
| 2026-27 | Indicators added: Number (#) of Commercial Wi-Fi installations completed | Departmental Results Framework (GC InfoBase) |
| 2026-27 | Indicators dropped: Customer satisfaction with network services | Departmental Results Framework (GC InfoBase) |
| 2026-27 | Renamed from “Networks” to “Connectivity”. | GC InfoBase program names by year |
| 2026-27 | Planned spending $207M, against $317M in 2025-26 (−35%). | Latest Departmental Plan |
Success criteria
The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.
Historical: targets against results
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2021-22 | ≥ 90% | 2022 | 99.8% | Met |
| 2022-23 | ≥ 90% | 2023 | 99.9% | Met |
| 2023-24 | ≥ 94% | 2024 | 100% | Met |
| 2024-25 | ≥ 94% | 2025 | 99.9% | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2021-22 | ≥ 99.6% | 2022 | 100% | Met |
| 2022-23 | ≥ 99.6% | 2023 | 100% | Met |
| 2023-24 | ≥ 99.6% | 2024 | 100% | Met |
| 2024-25 | ≥ 99.6% | 2025 | 100% | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2021-22 | 3.6 – 5 | 2022 | 3.79 | Met |
| 2022-23 | 3.6 – 5 | 2023 | 3.77 | Met |
| 2023-24 | 3.6 – 5 | 2024 | 3.71 | Met |
| 2024-25 | 3.6 – 5 | 2025 | 3.63 | Met |
Current: the 2026-27 plan's targets
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 100 | 2027 | — | Planned |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 94% | 2027 | — | Planned |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2026-27 | ≥ 99.6% | 2027 | — | Planned |
Future goals: targets due after 2026-27
No targets with a later due date.
Spending and employees: planned against actual
Spending
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2021-22 | $332M | $377M |
| 2022-23 | $407M | $351M |
| 2023-24 | $420M | $426M |
| 2024-25 | $379M | $348M |
| 2025-26 | $317M | — |
| 2026-27 | $207M | — |
| 2027-28 | $179M* | — |
| 2028-29 | $161M* | — |
Employees (FTEs)
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2021-22 | 874 | 1,192 |
| 2022-23 | 1,232 | 1,229 |
| 2023-24 | 920 | 1,307 |
| 2024-25 | 1,013 | 1,334 |
| 2025-26 | 1,259 | — |
| 2026-27 | 1,244 | — |
| 2027-28 | 1,209* | — |
| 2028-29 | 1,179* | — |
Planned spending, plan by plan
Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans
| Plan | 2021-22 | 2022-23 | 2023-24 | 2024-25 | 2025-26 | 2026-27 | 2027-28 | 2028-29 |
|---|---|---|---|---|---|---|---|---|
| 2021-22 plan | $331,504,663 | $328,102,937 | $431,360,724 | |||||
| 2022-23 plan | $406,633,413 | $487,351,352 | $452,873,550 | |||||
| 2023-24 plan | $419,800,621 | $388,143,816 | $340,229,857 | |||||
| 2024-25 plan | $379,026,467 | $315,260,638 | $304,690,169 | |||||
| 2025-26 plan | $317,317,698 | $302,179,320 | $302,567,352 | |||||
| 2026-27 plan | $207,083,374 | $179,488,820 | $160,782,391 | |||||
| Actual | $376,604,281 | $351,266,801 | $426,049,430 | $347,522,945 |
Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.
