Program directory · Shared Services Canada

Hosting Services

Department: Shared Services Canada
Program code: BYE08 (SHARE)
Core responsibility: Common Government of Canada Information Technology (IT) Operations
In Departmental Plans: 2026-27 – 2026-27 · New since an earlier plan

What it does

The Hosting Services Program delivers modern, efficient, reliable, and secure hybrid hosting solutions that support Government of Canada programs and services. These services provide the digital infrastructure for seamless and secure government operations, enabling critical applications, data, and services.

Hosting Services program governs how hosting services are delivered, managed, and improved across the GC. It encompasses strategic planning, service delivery models, innovation and resource allocation to ensure hosting services align with government objectives. This program is both operational and technical, providing the overarching framework that manages and guides how these services are implemented and maintained. The program manages, operates, and evolves the digital infrastructure supporting government operations. This includes physical facilities, such as modern Enterprise Data Centers (EDCs), which house IT systems; hardware, like servers, mainframes, and storage devices, that power government applications; and software, such as operating systems and middleware, that ensure applications run smoothly. As the steward of cloud services for the Government of Canada, the program provides reliable and flexible cloud solutions alongside on-premises options. Robust management and security tools safeguard these systems, with 24/7 support ensuring the continuous availability of critical government functions.

To improve reliability, efficiency, and security, the Hosting Services Program drives modernization efforts to reduce aging IT, promote standardized solutions, develop flexible hybrid hosting, improve stewardship and predictability, and enhance service delivery. These efforts reduce risks, optimize costs, and support innovative, efficient, and secure operations to meet the evolving needs of government programs and services.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in the Departmental Plans in 2026-27. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data.

Program	Relation	Years with data	Actual spending over those years
Hosting Services	This program	2026-27 – 2028-29	—

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

No significant changes detected.

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

No results reported yet.

Current: the 2026-27 plan's targets

Average Time to Restore Mainframe Services from Critical Incident

Expected result: Reliable and High-Performing Hosting Infrastructure: SSC provides dependable and high-performing hosting solutions, ensuring government applications and data are consistently accessible and meet established service standards.