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Program directory · Transport Canada

Aircraft Services

Program code
BTW06 (TC)
Core responsibility
Safe and Secure Transportation System
In Departmental Plans
2018-19 – 2026-27 · New since an earlier plan

What it does

Aircraft Service Directorate (ASD) is a Federal Government internal aviation service provider that operates a fleet of 37 aircraft including 10 Transport Canada (TC) owned aircraft, 23 Canadian Coast Guard (CCG) Helicopters and 4 Department of National Defense (DND) Challengers with a staff of 370 people located on 12 bases across Canada.

The organization that operates under the Canadian Aviation Regulations (CARs), holds an Air Operator Certificate (AOC), is an Approved Maintenance Organization (AMO), an Approved Engineering Organization (AEO) and an Approved Training Organization (ATO) in aircraft maintenance. It delivers aeronautical services to Transport Canada and Other Governmental Departments (ODGs) and supports the Government of Canada in response to natural disaster and surveillance of the waterways through the National Aerial Surveillance Program.

Consequently, ASD target groups are Federal departments such as CCG and DND, as well as programs within Transport Canada.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Aircraft Services 2018-19: $34.8MAircraft Services 2019-20: $41.6MAircraft Services 2020-21: $27.8MAircraft Services 2021-22: $39.5MAircraft Services 2022-23: $35.1MAircraft Services 2023-24: $39.3MAircraft Services 2024-25: $28.4MAircraft Services 2025-26: $27.2MAircraft Services 2026-27: $27.9MAircraft Services 2027-28: $21.9MAircraft Services 2028-29: $21.3MAircraft Services
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data.
ProgramRelationYears with dataActual spending over those years
Aircraft ServicesThis program2018-19 – 2028-29$246M

No earlier or later program in the same department has a similar name.

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2020-21Spending $27.8M, against $41.6M in 2019-20 (−33%).Actual spending (GC InfoBase)
2021-22Indicators added: Number of category 3 or higher occurrences per 1000 hours flownDepartmental Results Framework (GC InfoBase)
2021-22Indicators dropped: Maintain the internal and external rates for client satisfactionDepartmental Results Framework (GC InfoBase)
2021-22Spending $39.5M, against $27.8M in 2020-21 (+42%).Actual spending (GC InfoBase)
2024-25Spending $28.4M, against $39.3M in 2023-24 (−28%).Actual spending (GC InfoBase)
2025-26Planned employees (FTEs) 373, against 298 in 2024-25 (+25%).FTEs (GC InfoBase)
2027-28Planned employees (FTEs) 119, against 371 in 2026-27 (−68%).FTEs (GC InfoBase)

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Number of category 3 or higher occurrences per 1000 hours flown
Expected result: Flights/simulators are available and safe
2.62021-22✓ met1.92022-23✓ met1.72023-24✓ met22024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2021-22≥ 220222.6
The rate for major (Category 3 or higher) reports is unchanged at 2.6/1,000 flight hours. Safety performance variance is attributed to continued challenges with legacy software for aircraft maintenance and inspection tracking (29 out of 39 reports). This is being addressed in the short-term with quality control and in the long-term with replacement of software with the AIMMs capital project.
Met
2022-23≤ 2.520231.9
Major incidents categorized as a 3 or higher are applied to more serious reports and to violations of the CARs. The Major incident rate for 2022-23 is 1.9/1,000 flight hours down from 2.5 in the previous year. Ideally both total reporting rate and major reporting rate are considered in evaluating safety performance. A steady or increasing reporting rate indicates an open reporting culture and a h…
Met
2023-24≤ 2.520241.7
The major incident rate for 2023-24 is 1.7/1,000 flight hours, down from 1.8 last year (2022-23). A steady or increasing reporting rate with a decreasing major incident rate indicates improving safety performance. Over the past 5 years, Aircraft Services has seen a steady decrease in the major incident reporting rate from 2.5/1,000 flight hours expected by target date.
Met
2024-25≤ 2.520252
The major incident rate for 2024-25 is 2.0/1,000 flight hours, up from 1.7 last year. A steady or increasing reporting rate with a decreasing major incident rate indicates improving safety performance. Over the past 5 years, Aircraft Services has seen a steady decrease in the major incident reporting rate from 2.5/1,000 flight hours. The increase in the past year has been attributed to statistica…
Met
Maintain the internal and external rates for client satisfaction
Expected result: Internal and external client operational expectations are met
80%2019-20– no result80%2020-21– no result

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2019-20≥ 80%2020—
This indicator was changed and replaced as reported in the DRR. A client survey was to be conducted over the next two years to measure this indicator, after consultation with management within ASD, this indicator has been cancelled and replaced by an indicator that more accurately reflects the mandate and nature of the services ASD provides.
No result reported
2020-21≥ 80%2021—
No data available to report on results.
No result reported

Current: the 2026-27 plan's targets

Number of category 3 or higher occurrences per 1000 hours flown
Expected result: Flights/simulators are available and safe
2.52026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≤ 2.52027—Planned

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2018-19: $47.4M2018-19: $34.8M2018-192019-20: $38.3M2019-20: $41.6M2019-202020-21: $28.4M2020-21: $27.8M2020-212021-22: $29.1M2021-22: $39.5M2021-222022-23: $29.1M2022-23: $35.1M2022-232023-24: $25.6M2023-24: $39.3M2023-242024-25: $24.3M2024-25: $28.4M2024-252025-26: $27.2M2025-262026-27: $27.9M2026-272027-28: $21.9M2027-282028-29: $21.3M2028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$47.4M$34.8M
2019-20$38.3M$41.6M
2020-21$28.4M$27.8M
2021-22$29.1M$39.5M
2022-23$29.1M$35.1M
2023-24$25.6M$39.3M
2024-25$24.3M$28.4M
2025-26$27.2M—
2026-27$27.9M—
2027-28$21.9M*—
2028-29$21.3M*—

Employees (FTEs)

2018-19: 2872018-19: 3052018-192019-20: 3232019-20: 3152019-202020-21: 3532020-21: 3142020-212021-22: 3512021-22: 3062021-222022-23: 3922022-23: 3122022-232023-24: 3812023-24: 3302023-242024-25: 3522024-25: 2982024-252025-26: 3732025-262026-27: 3712026-272027-28: 1192027-282028-29: 1152028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19287305
2019-20323315
2020-21353314
2021-22351306
2022-23392312
2023-24381330
2024-25352298
2025-26373—
2026-27371—
2027-28119*—
2028-29115*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.