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Program directory · Office of the Chief Electoral Officer

Voting Services Delivery and Field Management

Program code
BGG01 (CEO)
Core responsibility
Electoral Administration and Oversight
In Departmental Plans
2018-19 – 2021-22 · Appeared and later dropped

What it does

This program spearheads the national delivery of accessible, convenient and efficient electoral services to Canadians during federal elections and referendums. This includes the planning and deployment of operational resources, assets and infrastructure that enable Returning Officers to serve electors and political entities. It is also responsible for the hiring, training and supporting election administrators and election workers nationwide.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2018-19. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Voting Services Delivery and Field Management 2018-19: $76.2MVoting Services Delivery and Field Management 2019-20: $357MVoting Services Delivery and Field Management 2020-21: $108MVoting Services Delivery and Field Management 2021-22: $413MVoting Services Delivery and Field Management 2022-23: $64.1MVoting Services Delivery and Field Management 2023-24: $47.5MField Management 2022-23: $55.6MField Management 2023-24: $79.4MField Management 2024-25: $128MField Management 2025-26: $190MField Management 2026-27: $86.2MField Management 2027-28: $88.5MField Management 2028-29: $95.5MVoting Services 2022-23: $13.3MVoting Services 2023-24: $18.4MVoting Services 2024-25: $23.4MVoting Services 2025-26: $226MVoting Services 2026-27: $18.4MVoting Services 2027-28: $19.7MVoting Services 2028-29: $20.3MVoting Services Delivery and Field ManagementField ManagementVoting Services
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data.
ProgramRelationYears with dataActual spending over those years
Voting Services Delivery and Field ManagementThis program2018-19 – 2023-24$954M
Field ManagementLater program (name match, low confidence)2022-23 – 2028-29$263M
Voting ServicesLater program (name match, low confidence)2022-23 – 2028-29$55.1M

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2019-20Employees (FTEs) 399, against 238 in 2018-19 (+68%).FTEs (GC InfoBase)
2019-20Spending $357M, against $76.2M in 2018-19 (+368%).Actual spending (GC InfoBase)
2020-21Spending $108M, against $357M in 2019-20 (−70%).Actual spending (GC InfoBase)
2021-22Employees (FTEs) 492, against 320 in 2020-21 (+54%).FTEs (GC InfoBase)
2021-22Spending $413M, against $108M in 2020-21 (+284%).Actual spending (GC InfoBase)
2022-23Planned spending $64.1M, against $413M in 2021-22 (−84%).Latest Departmental Plan
2022-23Appears to be split across: Field Management; Voting ServicesCanada Spends name match across plans (an inference)
2023-24Planned employees (FTEs) 313, against 450 in 2022-23 (−30%).FTEs (GC InfoBase)
2023-24Planned spending $47.5M, against $64.1M in 2022-23 (−26%).Latest Departmental Plan

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Percentage of polling places that meet Elections Canada’s key accessibility criteria
Expected result: Canadians can exercise their democratic rights to vote and be a candidate
97%2018-19✗ not met94%2019-20✗ not met100%2020-21– no result94%2021-22✗ not met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2018-19≥ 100%201997%
Wherever possible, Elections Canada chooses polling stations that meet key accessibility criteria. In 2018-19, Elections Canada did not meet its target due to a combination of factors, including: • the unpredictability of by-elections • lack of accessible locations for short-term rentals
Not met
2019-20≥ 100%202094%
Wherever possible, Elections Canada chooses polling stations that meet key accessibility criteria. In 2019–20, Elections Canada did not meet its target due to a combination of factors, including the unpredictability of the by-election and the delivery of the 43rd general election. For both electoral events, returning officers improved proximity issues in many areas. However, as a result, in many…
Not met
2020-21≥ 100%2021—
Data for this indicator is unavailable in years where no federal general election is conducted. The data will be available in the year of the 44th federal general election.
No result reported
2021-22≥ 100%202294%
Wherever possible, Elections Canada chooses polling stations that meet key accessibility criteria. In 2020–22, Elections Canada did not meet its target due to a combination of factors. Due to the pandemic, schools and other usual polling places were generally unavailable. Once the election was called, there were added difficulties confirming polling places, and some landlords reversed their decis…
Not met

Current: the 2026-27 plan's targets

No indicators in the 2026-27 plan.

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2018-19: $52.6M2018-19: $76.2M2018-192019-20: $311M2019-20: $357M2019-202020-21: $38M2020-21: $108M2020-212021-22: $62.3M2021-22: $413M2021-222022-23: $64.1M2022-232023-24: $47.5M2023-24
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19$52.6M$76.2M
2019-20$311M$357M
2020-21$38M$108M
2021-22$62.3M$413M
2022-23$64.1M*—
2023-24$47.5M*—

Employees (FTEs)

2018-19: 2172018-19: 2382018-192019-20: 4342019-20: 3992019-202020-21: 2022020-21: 3202020-212021-22: 4452021-22: 4922021-222022-23: 4502022-232023-24: 3132023-24
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2018-19217238
2019-20434399
2020-21202320
2021-22445492
2022-23450*—
2023-24313*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.