Program directory · Shared Services Canada
Data Centre Information Technology Operations
- Department
- Shared Services Canada
- Program code
- BWD10 (SHARE)
- Core responsibility
- Data Centres
- In Departmental Plans
- 2020-21 – 2020-21 · Appeared and later dropped
What it does
Data Centre Information Technology Operations is responsible for the coordination of data centres facilities equipment repairs and maintenance contracts plus the life cycle of all SSC data centre facilities, from overall strategy, initial planning and design, through to day-to-day operations.
It is also responsible for all data centre servers and appliances (ranging from mid-range to mainframe to supercomputers); platform services (application servers, web servers, and database software); operating systems; internal technical services; and storage, back up and archive. This not only includes day-to-day operations, but also overall strategy, initial planning, design life-cycle management, transformation, standardization and virtualization of all platforms to accommodate further IT demands of the Government of Canada.
Source: the department's Program Inventory, via GC InfoBase.
History and lineage
First appears in GC InfoBase's actual spending by program in 2020-21. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).
| Program | Relation | Years with data | Actual spending over those years |
|---|---|---|---|
| Data Centre Information Technology Operations | This program | 2020-21 – 2022-23 | $691M |
| Data Centre Information Technology Operations | Later program (name match, high confidence) | 2021-22 – 2027-28 | $2.76B |
Significant changes in scope and budget
Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.
| Year | What changed | Source |
|---|---|---|
| 2021-22 | Appears to be replaced by Data Centre Information Technology Operations | Canada Spends name match across plans (an inference) |
| 2021-22 | Planned spending $517M, against $691M in 2020-21 (−25%). | Latest Departmental Plan |
Success criteria
The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.
Historical: targets against results
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2020-21 | ≥ 31% | 2021 | 0% Migration of mainframes to enterprise DC's did not take place this past fiscal due to delays in a multi-stakeholder workload migration project and COVID restrictions. | Not met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2020-21 | ≥ 99.9% | 2021 | 100% | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2020-21 | ≥ 99.5% | 2021 | 99.9% | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2020-21 | ≥ 98% | 2021 | 99.9% | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2020-21 | ≥ 99.5% | 2021 | — Mid-range services have been separated and their results are being reported on individually. There is no aggregate value reported anymore. | No result reported |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2020-21 | ≥ 99.5% | 2021 | 100% The actual number is 99.997% but is given as 100.00% as all results are rounded to two decimal places. | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2020-21 | ≥ 99.5% | 2021 | 100% | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2020-21 | ≤ 60 | 2021 | 162 Multiple mainframe outages happened during the course of 2020-21. These outages were twice or more than twice the length of downtime usually set as a target (60 min target) and led to the target not being met. | Not met |
Current: the 2026-27 plan's targets
No indicators in the 2026-27 plan.
Future goals: targets due after 2026-27
No targets with a later due date.
Spending and employees: planned against actual
Spending
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2020-21 | $576M | $691M |
| 2021-22 | $517M* | — |
| 2022-23 | $519M* | — |
Employees (FTEs)
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2020-21 | 1,523 | 1,699 |
| 2021-22 | 1,523* | — |
| 2022-23 | 1,523* | — |
Planned spending, plan by plan
Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans
| Plan | 2020-21 | 2021-22 | 2022-23 |
|---|---|---|---|
| 2020-21 plan | $575,641,893 | $517,092,490 | $519,205,059 |
| Actual | $690,695,952 |
Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.
