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Program directory · Canada Energy Regulator

Industry Performance

Program code
BXT02 (NEB)
Core responsibility
Safety and Environment Oversight
In Departmental Plans
2019-20 – 2026-27 · New since an earlier plan

What it does

The Canada Energy Regulator (CER) works to ensure Canada’s energy infrastructure remains reliable, secure, and safe for people, the environment, and property. We achieve this by monitoring industry trends, addressing emerging risks, building strong networks, and using a variety of regulatory interventions to encourage continual improvement. Regulatory interventions include the promotion of Safety Culture, the advancement of management system understanding, and the application of innovative regulatory tools to help prevent harm and support companies to meet regulatory expectations. By working collaboratively with industry and experts, including practitioners, academics, and Indigenous Peoples, we support learning and improvement across the industry.

Source: the department's Program Inventory, via GC InfoBase.

History and lineage

First appears in GC InfoBase's actual spending by program in 2019-20. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).

2017-182018-192019-202020-212021-222022-232023-242024-252025-262026-272027-282028-29Company Performance 2017-18: $22MCompany Performance 2018-19: $21.4MCompany Performance 2019-20: $17.9MCompany Performance 2020-21: $10.7MManagement System and Industry Performance 2017-18: $429KManagement System and Industry Performance 2018-19: $321KManagement System and Industry Performance 2019-20: $3.9MManagement System and Industry Performance 2020-21: $1.4MIndustry Performance 2019-20: $447KIndustry Performance 2020-21: $2.2MIndustry Performance 2021-22: $4.7MIndustry Performance 2022-23: $5.4MIndustry Performance 2023-24: $5.4MIndustry Performance 2024-25: $6.9MIndustry Performance 2025-26: $5.3MIndustry Performance 2026-27: $4MIndustry Performance 2027-28: $3.9MIndustry Performance 2028-29: $3.6MCompany PerformanceManagement System and Industry PerformanceIndustry PerformanceManagement System and Industry PerformanceIndustry Perf…
Bars: spending by fiscal year (dark: actual; light: actual restated on the 2017-18 program structure; outlined: the latest plan's forecast; grey: related programs). Bands: each program in the lineage over the years it has data. The line at the bottom shows this program's names over time.
ProgramRelationYears with dataActual spending over those years
Company PerformanceEarlier program (name match, low confidence)2017-18 – 2020-21$43.3M
Management System and Industry PerformanceEarlier program (name match, medium confidence)2017-18 – 2020-21$751K
Industry PerformanceThis program2019-20 – 2028-29$25.1M

Significant changes in scope and budget

Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.

YearWhat changedSource
2019-20Appears to combine earlier programs: Company Performance; Management System and Industry PerformanceCanada Spends name match across plans (an inference)
2020-21Indicators dropped: Percentage of compliance verification activities where safety culture data is collected.; Percentage of management system non-compliances determined to be repeat for all NEB-regulated companies.; Reduction of number of unauthorized activities involving repeat violators.Departmental Results Framework (GC InfoBase)
2026-27Renamed from “Management System and Industry Performance” to “Industry Performance”.GC InfoBase program names by year

Success criteria

The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.

Historical: targets against results

Percentage of CER-regulated companies that have allocated resources to promote safety culture advancement.
Expected result: CER-regulated companies demonstrate an improved commitment to mitigating human and organizational threats, including those related to safety culture.
51%2019-20✗ not met72%2020-21✗ not met71%2021-22✗ not met76%2022-23✗ not met86%2023-24✗ not met86%2024-25✗ not met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2019-20≥ 100%202051%
CER evaluates companies’ descriptions of resources allocated to safety culture advancement and applies fairly stringent acceptance criteria. Although 94% of companies selected “Yes” to allocating resources to safety culture advancement, review of the results indicated that 51% of companies’ had described efforts deemed acceptable of advancing safety culture. Safety culture and its continuous adva…
Not met
2020-21100% – 100%202172%
The indicator results appear to be moving in the right direction. These findings support the CER’s current 3-year safety culture plan, which includes outreach activities, development of a SC online learning portal, and production of safety culture guidance materials.
Not met
2021-22100% – 100%202271%
61 companies were asked to describe resources allocated to Safety Culture. 92% of respondents indicated “yes” to allocating resources; however, upon review and based upon details provided by companies, the CER verified only 71% of responses. The CER has published a guidance document on safety culture assessments and funded and led the development of the CSA's EXP16 Human and Organizational Factor…
Not met
2022-23100% – 100%202376%
66 companies were asked to describe resources allocated to Safety Culture. 97% of respondents indicated “yes” to allocating resources; however, upon review and based upon details provided by companies, the CER verified only 76% of responses.
Not met
2023-24100% – 100%202486%
72 companies were asked to describe resources allocated to Safety Culture. 58 companies replied, and 56 companies indicated “yes” to allocating resources to safety culture. However, safety culture advancement efforts could be verified in only 86% of companies.
Not met
2024-25100% – 100%202586%
93 companies were asked to describe resources allocated to Safety Culture. 72 companies replied, and 69 companies indicated “yes” to allocating resources to safety culture. However, safety culture advancement efforts could be verified in only 89% of companies.
Not met
Percentage of incidents where the company reported implementing management system preventative actions.
Expected result: CER-regulated companies comply with regulatory requirements to have a management system that identifies and controls hazards and risks.
9%2019-20✗ not met57%2020-21✓ met69%2021-22✓ met68%2022-23✓ met67%2023-24✓ met50%2024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2019-20≥ 50%20209%
After further assessment of this indicator. The CER found that the definition and methodology was unclear resulting in lower than expected results for this indicator. The CER has revised the indicator for 2020-21. After adjusting for the methodology to clarify the scope the result would be 47%.
Not met
2020-21≥ 50%202157%Met
2021-22≥ 50%202269%Met
2022-23≥ 50%202368%Met
2023-24≥ 50%202467%Met
2024-25≥ 50%202550%Met
Percentage of management system non-compliant audit findings where the company implemented corrective actions within timelines.
Expected result: CER-regulated companies comply with regulatory requirements to have a management system that identifies and controls hazards and risks.
98%2019-20✗ not met100%2020-21✓ met100%2021-22✓ met96%2022-23✗ not met100%2023-24✓ met100%2024-25✓ met

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2019-20≥ 100%202098%
The result is within an acceptable threshold. Staff are actively monitoring companies to bring them into compliance as soon as possible.
Not met
2020-21100% – 100%2021100%Met
2021-22100% – 100%2022100%Met
2022-23100% – 100%202396%
A total of 28 non-compliant findings were due by the end of Q4, 2022-23. Companies implemented corrective actions for 27 non-compliant findings within timelines. One non-compliant finding was not implemented within timelines, requiring follow-up from the Audit team.
Not met
2023-24100% – 100%2024100%Met
2024-25100% – 100%2025100%Met
Trend of incidents or incident types linked to CER regulatory action.
Expected result: CER regulatory actions are management system focused and are informed by results of incident root cause, trending and analysis of pipeline performance information, and leading indicators, research, technology and industry best practices.
Report yearTargetDueResultStatus
2019-20Downward trend2020Downward TrendMet
2020-21Downward trend2021Downward TrendNo result reported
2021-22Downward trend2022Upward trend
The CER looks at two incident trends: the number of serious injuries and fatalities related to construction, and the number of Overpressures per 1000 km. Overpressures are trending downward. However, increased construction on several major projects has resulted in an upward trend in construction-related incidents. This year, the CER focused 31 Compliance Verification Activities towards oversight…
Not met
2022-23Downward trend2022Upward trend
The CER looks at two incident trends: the number of serious injuries and fatalities related to construction, and the number of Overpressures per 1000 km. Overpressures are trending downward. However, increased construction on several major projects has resulted in an upward trend in construction-related incidents.
No result reported
2023-24Downward trend2024Downward trend.No result reported
2024-25Downward trend2024Target met. Downward trend.
Target met. Downward trend.
Met
Percentage of compliance verification activities where safety culture data is collected.
Expected result: NEB–regulated companies demonstrate an improved commitment to mitigating human and organizational threats, including those related to safety culture.
100%2019-20– no result

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2019-20≥ 100%2020—
This measure was deleted in 2019-20, before TBS introduced its formal amendment process.The pilot project proposed for this indicator yielded some results. Method tested does not produce enough data to effectively influence change and we are at 2-3 years out to collect data for analysis at which point the data is stale. Field inspections (CVA’s) do not adequately facilitate collection of positive…
No result reported
Percentage of management system non-compliances determined to be repeat for all NEB-regulated companies.
Expected result: NEB-regulated companies comply with regulatory requirements to have a management system that identifies and controls hazards and risks.
-10%2019-20– no result

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2019-20≥ -10%2020—
The data underlying the relatively new focused audit protocol is still being developed. Because of the very nature of “focused” audits we are getting repeats by design and it doesn’t really tell us “repeat” so much as it tells us where to issue an Information Advisory. In order to be repeat, companies would need to be given the opportunity to know about the correct finding(s) which is not possibl…
No result reported
Reduction of number of unauthorized activities involving repeat violators.
Expected result: NEB regulatory actions are management system focused and are informed by results of incident root cause, trending and analysis of pipeline performance information, and leading indicators, research, technology and industry best practices.
Report yearTargetDueResultStatus
2019-20Downward trend2020Downward trend of 12%.Met

Current: the 2026-27 plan's targets

Percentage of CER-regulated companies that have allocated resources to promote safety culture advancement.
Expected result: CER-regulated companies demonstrate an improved commitment to mitigating human and organizational threats, including those related to safety culture.
100%2026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27100% – 100%2027—Planned
Percentage of incidents where the company reported implementing management system preventative actions.
Expected result: CER-regulated companies comply with regulatory requirements to have a management system that identifies and controls hazards and risks.
50%2026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27≥ 50%2027—Planned
Percentage of management system non-compliant audit findings where the company implemented corrective actions within timelines.
Expected result: CER-regulated companies comply with regulatory requirements to have a management system that identifies and controls hazards and risks.
100%2026-27

Bars: result reported. Dashed line: target.

Report yearTargetDueResultStatus
2026-27100% – 100%2027—Planned
Trend of incidents or incident types linked to CER regulatory action.
Expected result: CER regulatory actions are management system focused and are informed by results of incident root cause, trending and analysis of pipeline performance information, and leading indicators, research, technology and industry best practices.
Report yearTargetDueResultStatus
2026-27Downward trend2027—Planned

Future goals: targets due after 2026-27

No targets with a later due date.

Spending and employees: planned against actual

Spending

2019-20: $4.4M2019-20: $447K2019-202020-21: $1.7M2020-21: $2.2M2020-212021-22: $4.6M2021-22: $4.7M2021-222022-23: $5.4M2022-23: $5.4M2022-232023-24: $5.4M2023-24: $5.4M2023-242024-25: $5.3M2024-25: $6.9M2024-252025-26: $5.3M2025-262026-27: $4M2026-272027-28: $3.9M2027-282028-29: $3.6M2028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2019-20$4.4M$447K
2020-21$1.7M$2.2M
2021-22$4.6M$4.7M
2022-23$5.4M$5.4M
2023-24$5.4M$5.4M
2024-25$5.3M$6.9M
2025-26$5.3M—
2026-27$4M—
2027-28$3.9M*—
2028-29$3.6M*—

Employees (FTEs)

2019-20: 272019-20: 242019-202020-21: 102020-21: 122020-212021-22: 252021-22: 272021-222022-23: 312022-23: 302022-232023-24: 312023-24: 282023-242024-25: 312024-25: 312024-252025-26: 262025-262026-27: 202026-272027-28: 202027-282028-29: 182028-29
Outlined bar: planned in that year's Departmental Plan (dashed: the latest plan, for years not yet reported). Filled bar: actual.
Show the numbers
Fiscal yearPlannedActual
2019-202724
2020-211012
2021-222527
2022-233130
2023-243128
2024-253131
2025-2626—
2026-2720—
2027-2820*—
2028-2918*—

Planned spending, plan by plan

Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans

Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.