Program directory · Shared Services Canada
Workplace Technologies
- Department
- Shared Services Canada
- Program code
- BWC06 (SHARE)
- Core responsibility
- Email and Workplace Technology
- In Departmental Plans
- 2020-21 – 2020-21 · Appeared and later dropped
What it does
This program involves the delivery of modern and timely workplace technology solutions and resources for all Government of Canada departments and agencies. This includes the delivery of the infrastructure architecture required to reliably transport data, voice and video to ensure modern, secure and reliable network connectivity, facilitating the delivery of customers' digital programs across the Government of Canada, to Canadians and international clients as well as the provisioning and delivery of hardware, software, digital communication and collaboration tools including email, and support services.
Source: the department's Program Inventory, via GC InfoBase.
History and lineage
First appears in GC InfoBase's actual spending by program in 2020-21. The data does not record when a program was created; it may be older than its first appearance here, which is limited by the sources (program spending starts in 2010-11, Departmental Plans in 2018-19).
| Program | Relation | Years with data | Actual spending over those years |
|---|---|---|---|
| Workplace Technology Services | Earlier program (name match, medium confidence) | 2018-19 – 2021-22 | $4.2M |
| Workplace Technologies | This program | 2020-21 – 2022-23 | $150M |
| Workplace Technologies | Later program (name match, high confidence) | 2021-22 – 2028-29 | $814M |
Significant changes in scope and budget
Detected from the data: renames between plans, programs it appears to replace, merge with or split into (matched by name), year-over-year changes in spending of at least 25% and $5M, or in employees of at least 20% and 25 FTEs, linked budget measures, and results indicators added or dropped.
| Year | What changed | Source |
|---|---|---|
| 2020-21 | Appears to replace Workplace Technology Services | Canada Spends name match across plans (an inference) |
| 2021-22 | Appears to be replaced by Workplace Technologies | Canada Spends name match across plans (an inference) |
| 2021-22 | Planned spending $105M, against $150M in 2020-21 (−30%). | Latest Departmental Plan |
Success criteria
The program's indicators from its department's Departmental Results Framework: the target set in each year's plan, and the result reported the following year. Source: GC InfoBase.
Historical: targets against results
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2020-21 | ≥ 75% | 2021 | 94.9% | Met |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2020-21 | ≥ 99.9% | 2021 | — SSC is dependent on vendor reports for some of their indicators, and it can happen that the vendor doesn’t provide reports or doesn't provide reports on a timeline that aligns with our reporting needs. There is currently no mechanism to force the vendor to provide reports on our timeline. | No result reported |
Bars: result reported. Dashed line: target.
| Report year | Target | Due | Result | Status |
|---|---|---|---|---|
| 2020-21 | ≥ 100% | 2021 | — SSC is dependent on vendor reports for some of their indicators, and it can happen that the vendor doesn’t provide reports or doesn't provide reports on a timeline that aligns with our reporting needs. There is currently no mechanism to force the vendor to provide reports on our timeline. | No result reported |
Current: the 2026-27 plan's targets
No indicators in the 2026-27 plan.
Future goals: targets due after 2026-27
No targets with a later due date.
Spending and employees: planned against actual
Spending
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2020-21 | $106M | $150M |
| 2021-22 | $105M* | — |
| 2022-23 | $93.5M* | — |
Employees (FTEs)
Show the numbers
| Fiscal year | Planned | Actual |
|---|---|---|
| 2020-21 | 307 | 349 |
| 2021-22 | 307* | — |
| 2022-23 | 307* | — |
Planned spending, plan by plan
Each row is one year's Departmental Plan and its forecast for the next three fiscal years; read a column down to see how the forecast for one year changed. The last row is what was actually spent. Click an amount for its source. Biggest changes in federal spending plans
| Plan | 2020-21 | 2021-22 | 2022-23 |
|---|---|---|---|
| 2020-21 plan | $105,658,739 | $104,532,683 | $93,491,711 |
| Actual | $149,739,563 |
Actual spending is from Departmental Results Reports and the Public Accounts, as published in GC InfoBase. FTEs are full-time equivalents.
